The store has really turned around. Andrew's and his team are proactive. It is a smaller Autozone, but his team knows what customer are looking for and take the extra step to make it happen. If they don't have it, they will use clear communication to find the part or make a concerted to satisfy the customer. They are busy, but you will be glad you came by. They are my goto auto parts store. read more

Came in to get my battery replaced. I was assisted by Joseph H and he was extremely helpful, patient and kind. He did an amazing job and provided me with outstanding service ! Will definitely be back. Thank you Joseph for your outstanding service !! read more

I just HAD to write a review for Andres L. Who gratefully went above and beyond. I was having coolant issues after work, and went to the closest Autozone. I have a long commute so I stopped by to hopefully fix it with some antifreeze. Andres helped add the coolant but it went right through the ripped tube. He was off soon and offered to help me out and replaced the tube that that location luckily had! I'm so grateful he did; really really, plus he educated me about my car/ cars. Thank you so so much. You helped me get home, a wedding and work this week. read more

My wife called me as she was driving because the "add oil" alert came on. I told her to go by the nearest auto store on her way down. I actually stopped at this one before for the same issue. She said her experience was exceptional. Within 30 seconds of walking in she was immediately helped and escorted by the employee (she said she thinks he was the store manager) to the correct location of 5W-40 oil we needed. After she paid and was in the process of trying to pop the hood, he noticed her struggling and came outside to help. Great example of customer service. read more

Super helpful. My Tacoma threw a Check Engine Light - I dropped by, they read the codes and let me know the issue (in my case, a cam shaft positioning sensor). Knowing that part was covered by warranty, I saved myself the elbow grease and got it fixed at Toyota - time saver and super great service! I buy all my filters and accessories from them - especially heavy duty batteries for off-road vehicles with auxiliary lighting - can't beat it! read more

These guys have always been so helpful, and go above and beyond! Multiple times I have come in knowing I need something but then not knowing how to install and they've been always willing to help me! read more

Shout out to Bernard!! He was super professional and helpful! I came in as my car battery had died and I needed a new one. He was super quick to help me out with looking up the type of battery I needed and making the recommendation for the battery I went with. He was very kind and even helped installed it! Highly recommend!!!! read more

I live right next to this AutoZone and have been here multiple times, buying various parts and supplies. Unfortunately, the service seems to get worse every time I walk in. The employees consistently act like they'd rather be anywhere else, and today was the final straw. I came in to have my engine light checked. Instead of assisting me, the person at the counter handed me the tool and told me to do it myself. After I figured it out and brought the reader back, they printed the codes, tossed the papers on the counter, and said "good luck." No advice, no explanation, just wanted to get people out of there. Didn't even give me a chance to buy the oil that I wanted to purchase. Whether it's poor training, bad management, or just a culture of not caring, something is clearly off at this store. I'll gladly drive the extra 15 minutes to a different AutoZone. It's completely uncomfortable being in that store. read more

CALL AHEAD TO VERIFY THEY ARE ACCEPTING OIL BEFORE YOU GO. They advertise that they dispose of used oil. So I went in on monday with a 5 quart bottle I had just drained. The guy said they were full at the moment, but could take it wednesday. So I go in weds. "Oh, sorry, he's coming later today, we can definitely take it tomorrow." So I go in thurs. "He never showed up, we don't know when we can take it". I'm starting to think maybe the whole oil disposal thing's just a scam to get people to come in. That is some absolute next level, god-tier, fucking horse shit. Just UNREAL, that these douche canoes couldn't at least say, on the THIRD FUCKING TIME, "you know, this is getting pretty ridiculous -- here, let me take that bottle for you and simply set it on the ground somewhere until the mythical oil fairy actually shows up and drains our oil storage thing". No, ZOMG! they might have to hold like 3 bottles occasionally! At the very least, the first time I went in, the guy should've said "hey, it's pretty inconsistent and unreliable -- you should call ahead before coming in to make sure we can take it." I guess I'll do his job for him and provide this basic public service announcement myself here. You're welcome. Luckily it's pretty much on my usual route so I wasn't going out of my way three fucking times. Otherwise there's no way I wouldn't have just left it at the side of the building. read more

Benjamin B was so helpful and made my experience great. I went in to purchase new windshield wipers and he found the ones that fit and even installed them for me. Thank you! read more

Sold a battery with free install and then refused to install as a foreign car--something they knew full well as they tested the battery in the car. Snotty attitude and false advertising. Avoid. read more

I couldn't believe what a great experience I had, I needed to get the right transmission fluid as well as other parts for my car and I was out of town and these guys really went above and beyond unbeatable automotive knowledge, clean facility and easy parking make this the best AutoZone on the West Coast highly recommended go see Andrew and Jonah for excellence. read more

My battery died and I called AAA battery service to give me a jump or sell me a new battery. I waited over 45 min. with no sign of AAA in sight, and happened to be very close to this AutoZone store. I called and spoke to Benjamin and asked if they had a battery for my make, model and year of vehicle, and Benjamin checked inventory and gave me several options. I asked if I could pay someone at the store to put it in for me, and he said he would do it, no charge. So I went to AutoZone, bought a very highly rated battery for way less than what AAA would have charged me for a mediocre battery (my existing battery was a AAA one) and Benjamin installed the battery and I was on my way in 20 min. or less. YAY!!! Big shout out to Benjamin, he was extremely polite, and did not seem at all annoyed or put out by the fact that I requested the new battery be installed. Benjamin is an asset to AutoZone, and the fact that AutoZone provides this much needed service is awesome! I am now a customer for life! read more

The check engine light on my car had lit up last week for a day or so then went away on its own. The following day, the thermostat light lit up and went away on its own. I mentioned it to my mechanic and he asked me to bring in the car the next day, which I did. He attached a scanner to the car and got a message that their may be an issue with the water pump. Seemed to be working at the time, so nothing he could do with it at the time. A couple days later and I have a full blown auto emergency last night. The lights on the dash lit up like the 4th of July with an alarm. As I'm driving on the freeway at 6:30 in the afternoon, a new message popped up saying "pull over in a safe place within the next .5 miles". Oh crap! The mechanic is closed for the weekend and now my car is about to explode! What else could go wrong! I pulled over and started looking for auto parts stores to see if they could help. I'd been to this Autozone before and it was about 3 miles away. Another store was closer, but these guys were great last time I needed help. Spoke to one of the employees who was somewhat helpful. But I asked a question that he wasn't quite familiar with, so he passed off to Hiram, the store manager. While not able to see the vehicle, Hiram was able to give me some great advice and options of what to do. I'm so very thankful that these guys know their stuff with so many different cars out there. I'm the end, I was able to get me car back on the road thanks to Hiram's knowledge and advice. I didn't purchase anything from them, but their customer service goes above and beyond. So very much appreciated! Keep on Yelp'n! read more

Unfortunately I did not have a good experience at this location. I called in advance to see if they had the battery for my car in their shop and if they were able to help me out with swapping the two out. Over the phone they said they did and were able to help me. When I arrived to the shop the cashier was very rude and short from the time I walked up to the counter. After asking about the battery he immediately told me he could not help me and directed me to find a different location. O'Reilly Auto Parts located in Encinitas was a completely different story, they were extremely kind and helpful! read more

Complete scammers. Don't use their battery tester. You've been warned. It will tell you that your alternator is broken when it's really your battery. Horrible customer service at the regional level. I would not spend one penny at AutoZone. They do not care about their customers at all. read more

Ernesto was EXTREMELY helpful ! I was worried that I couldn't change my headlights and was stressing out about it..He changed it for me COST FREE and was very knowledgeable about my car and gave me great tips to keep the engine in good shape. Its guys like this who take it the extra mile that make you think.. there still are food people out there !!! Highly recommend this AutoZone!!! read more

Lately, my car has wanted me to visit AutoZone much more than I'd prefer...and I just wanted to make sure I gave the staff another proper review...they're always extremely helpful and friendly...they've help me through so many issues. read more

The manager, Mr. Bauer, is the best auto parts service person I can remember in my 40 or so years going to auto part stores.

Was in the area and needed to find a car some car parts for a buddy's car, who ran into issues with either his clutch or master cylinder. It's a new issue for me so I had some questions, so the employee took the time to listen to the symptoms of the car problems and even did some research with me via to try to diagnose what the issue can be. I usually don't have the best experiences with auto parts shops due to the service, but this Autozone differs from the rest. read more

I needed to get a specialized tool for pulling a bearing off of a gear and Antonio not only pointed me in the right direction but held my hand through the process and helped pull the bearings he's guys are studs and very generous with their time and their knowledge read more

We went to this location to replace our battery. I had the best experience with Autozone ever because of Execellent customer service I got from Sam. What a pleasant helpful person. He helped us with our needs with such a professional manner he even gave us referrals to mechanic to fix our car. I definitely recommend Sam at Encinitas Autozone. We definitely go back when we need any parts. Thank you so much Sam Sincerely Frank read more

Benjamin B. Outstanding performance with handling my battery change. Also was polite and respectful during my visit. Thank you.

This is by far the worst customer service experience I Have ever had. I called the store to see if they had a Torx T70 and David Y. told me he didn't know what that was and I can come to the store and look. I asked him to check the shelves and he said he cant do that. I went there and I asked him why he couldn't look for me and he said because he didn't want to. He said I should go to a different store if I didn't like the customer service. I go to this store very often and the employees are wonderful. I will not go to this store again until David is gone. Andrew is the manager and a really good one. I don't think he knows his employee is a complete jerk. They would definitely get 5 stars if this guy wasn't working there. read more

Always out of stuff or don't have anything that you need, always have the dirty oil containers full so you end up driving somewhere else, same with parts read more

I love that this place opened early, I was the first client here and the guy who was present this morning, was quick professional and informational. Even printed me out a paper of my cars problem, because I had him check my 'check engine light'. Thanks for helping me out. read more

Need a new windshield? Wipers Victor came out and put them on for me. Couldn't have done it by myself. Excellent service, quick and easy

This Auto Zone store was great, I didn't even know it was this close to La Costa until I needed them. Good deal on my battery and Omar replaced it with purchase is less than 20 min. Super convenient and recommended jumper cables as well. I'd definitely give them my business and recommend. read more

I would like to thank Autozone in address: 120 Lucadia Blvd , Encinitas CA 92024. I was at the shop on Tuesday and had issue with my car battery, all employee special Anthony went beyond custmer services and helped me with my shop and my car battery. I just want to thank them from bottom of my heart for the best of the best customer services they offered. Thanks again N. Beh read more

I came in because my Scion Tc was giving me trouble. Ernesto helped me find out what was wrong with my car and he also helped me put in a new battery. His service was top notch. This Autozone was amazing all the way around. read more

I would like to give a huge thank you to Sam! He just installed my windshield wipers on a stormy day. Thank you for keeping me safe on the roads. read more

Stephen (manager) was very helpful. The wife's Jeep had died already once, and I had a feeling it was just the battery cables. So, Stephen came out and checked the battery, turned out it was fine. He showed me some better battery connections, a kit to clean the terminals and also lent me an assortment of tools so I could get all accomplished out in the parking lot. Within 20 minutes I had all new connectors for the battery and everything looked perfect; all for less than $20. Jeep is good to go and I did not get forced into getting a new battery. Great people here! read more

Came in with a battery problem, Steven S came out to diagnose the problem. Not only did he replace my battery for me but we took care of a couple other problems my car had as well. Driving off with new wipers, new battery and a satisfied customer! read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Encinitas, California

The last time I was here I had a great guy helping me with my oil. I wanted to write my review just on him.... but now it has been a few weeks and I forgot his name! I want to say it was something like Fig, or Gin, but that isn't right at all. Ha! Anyways FIg-Gin, you are rad and I appreciate your helpfulness with my oil that night. UPDATE: his name is Fin! I think.. Ha! read more

My car battery died and I went to this location to purchase another battery. Chris provided excellent service at this location! He tested my car's battery prior to replacing it. Based on the results, I had to replace the battery. I was in and out of the store in less than 15 minutes! I will definitely come back to this location. read more

Auto Zone in Leucadia is the best spot to go get any supplies you need to fix your car. Every time I go in I get offered help right away and the staff always go above and beyond to help me. Being a teenage girl and not knowing much about cars I know when I go in they will always teach me how my car works and how to fix it at the best price, which at other places can be a problem. read more

As is often the case with the Leucadia Blvd AutoZone store over the past three decades, my recent occasion to have to go there for a headlight bulb replacement was wonderful! AutoZone employee Steven Reyes volunteered to come out and check it out first, just to be sure of the situation, and then came out and performed the task for me. How awesome is this? I mean, I could have probably figured it out and done the deed eventually, but Steven just did it in a minute. He was humble and delightful. Good work, AutoZone. Way to vet employees and pick the best. Steven Reyes is one of these! read more

Steve S. told me I was trying to return a used part. It was a camshaft position sensor I didn't even open because the camshaft synchronizer came with one. I tried to say so, but he turned into a condescending prick, pointing at a store policies sign and reading it slowly to me like I didn't speak English. I called a rep at another store who confirmed that Steve's method of determining "used" was wrong in this case and that I should talk to a manager. There wasn't a manager so I tried Steve again, who started reading store policies to me, again. I'm only giving two stars and not one because when I came in to rent a tool the first time, the people seemed normal. Unfortunately these were my only two visits, and the latter overwhelms the first. read more

Needed a battery. I 'm out of town without tools. Could have gone to the Dealer. I don't think so. Called them and they wanted to tow and install ... well over 300.00. I paid a 100.00 and they installed it in less than ten minutes. This Auto Zone is a life saver. Nice guys behind the counter who know their stuff. Verizon auto club is another worthwhile service they got me started ... the whole event took less than one hour including waiting for the jump! The best. read more

I came here after going to a certain repair shop known for their low prices. What I dislike most about this "certain repair shop" is that they have pea-brained customer service people who talk to the customers. They are nice, but really aren't that helpful or clear. At Autozone I brought the diagnosis I was given by place #1, and was given all the parts I needed for the price of ONE strut at place #1. Not to mention the dude who helped me was actually helpful, you know, someone who actually knows what he is talking about, and doesn't just read a diagnosis off a piece of paper. He answered my questions well, and just knew what to get based on what problems I told him I was having. Not to mention the price difference. Place number one quoted me 725 dollars to do all of this, and that's with a mother #$%$#@# coupon!!!!!!!!!!!!!!!!!!!!! OK. So I got my parts here for around 185. Called a mobile mechanic! My car is going to be fixed for around $350. That is all read more