As a senior citizen, driving from Chico to Sacramento Airport is not an easy task, plus the parking…read moreand walking, locating the terminal, etc.. Mom and Pop's Shuttle Service came to my rescue, a comfortable ride to the airport in ample time for my flight. Honestly, the reasonable cost for this service is worth dealing with the traffic, the parking, the walking and carrying your luggage, seeking the terminal you need. Five days later, the ride home was prompt and relaxing. A great way to start and end your journey. Mary Hall June 6, 2025

They never answered my email. Not professional. Hours are limited unlike many of their competitors.read more

Shannon was very responsive in getting me information. She was here early and got me to Sacramento…read moreairport in plenty of time. She's very friendly and provides water and snacks for your trip. I highly recommend her! Thanks Shannon!

Shannon gave my daughter a ride to the Sacramento airport from Chico State University. She was…read moreproactive about getting in touch with my daughter the day before and was on time for pick-up. I would absolutely use her again for a safe ride for my daughter to the airport. two thumbs up!!!

On wednesday January 14 2026 , at about 3:30 pm, I, along with several coworkers and paitents,…read morewitnessed a driver speeding through a 1 way lane going the wrong eay near the main entrance of Sutter Hospital in Roseville, CA while pickong up a paitent . We tried to get the man's attention but he sped away while shouting and using foul language towards Sutter employees. We attempted to call and complain but the dispatch driver hung up in our faces. Would not recommend under any circumstances. Very unprofessional in regards to road rules and patient safety.

This company is a jo forgot to pick me up twice drivers speak no english wont use again but…read moreinsurance company force me to use rather use dail a ride now and pay $2.25 out of pocket

Will never use this company again. Rented a limo and made it very clear we wanted elegance. There…read morewas no privacy window. Requested champagne and sodas. It had hardly any ice, no champagne, plastic cups, no sodas. Had to stop at a gas station on the way to purchase champagne. The driver was awesome trying to make the best of a bad situation. The owner Mo threatened to sue me for my honest review. Then said he would refund $100. Was in pending transactions yesterday, and today it was removed. What this company portrays on their website as their fleet is not what you will get.

Used Van Man Charters for my wedding on 5-24-15. Worked with Casey to arrange shuttle service…read morebefore our wedding to the venue, and return service after the wedding to the guest parking and guest hotel. Worked with Casey over the phone to make the reservation, arrange payment and determine logistics. He was great and easy to work with. Cost of service was fair. The driver assigned to use the day of the wedding was David. Our guests had only wonderful things to say about the shuttle and the service that David provided. The service we paid for upfront was from 3:30 pm to midnight. After that point, we contracted directly with David and he drove out guests until 2 am. We would recommend them to anyone in the area! We were very happy with the cost and service.

Very professional and my "only" serious competitor" in town! Someday I hope to be as excellent at…read morerunning a business as "Elite Limo". Thank you Randy for your referrals and excellent clientele.

They were on time and professional throughout. We had called a few companies in Yuba city that felt…read moreodd or just didn't seem to listen well. Glad we went with this company!

Now, I'm not gonna come right out and say that every male driver for Yellow Cab is creepy, but what…read moreI will say is that my girlfriend has complained to me a number of times about bad experiences with one of the drivers. He makes her feel uncomfortable which is unwelcome and not appreciated. IDK if a manager or owner will actually read this, I'm guessing they won't. But what they need to know is that they have a potential sexual harassment lawsuit coming their way if their drivers can't reign it in and figuratively speaking keep it in their pants. My best suggestion is to ask for a female driver. Not saying women are not capable of the same thing, but to date, the female drivers have all been courteous and friendly. In closing, call Chico Yellow Cab as a last resort and if you identify as female....might wanna ask them to send a lady driver.

It's very unfortunate that the quality of service is as poor as it is. On numerous occasions have…read morethey said they will be able to pick me up in an estimated time and never shown up. In addition to that recently within the last three months they blatantly refuse to pick up the phone. For the pricing that they charge service should ultimately be way better . The reason for my complaint is due to lack of service on their behalf as a business has caused numerous inconveniences on my part. I have been a paying customer for the last five years and understand that there are situations where things have changed last minute, however communication should be clear. If their driver does not want to do a drive then that should also be fully transparent. Ultimately, I will not be using their service any longer and hope that they fix these issues relatively soon so others don't have the same issue.

Maybe the best secret in taxi services in Chico! They are friendly, will call you if running a…read morelittle late and usually are on time or early. Best yet, they have the lowest fares in Chico! Why pay more when they all offer the same service!

Super rude. Seems to think it's okay to treat people like crap. I will not use this service again…read more I'd recommend doing the same.

Used the shuttle service a few times.. Honestly, there has to be a better way to do this.. You go…read moreon the website, you request a ride and you pay, then what? You get a confirmation email that's pointless. Like this morning. I put in a request like 2hrs beforehand. At no point did I get a call or text with an eta, like I have in the past. 30 minutes before pickup, I sent a text, asking if the ride was confirmed. I waited and waited. No pickup. 45mins later, I had already made it home. I sent another text asking for a refund (I know they like to keep the $ and use it for your next ride but I'm not doing that again!) I then called. Twice. No answer. A muffled voicemail. Meh..

Was able to leverage this service again while in Napa, and this time, Michael picked up my wife and…read moreher father for a surprise Mother's Day dinner in Calistoga! Michael was super communicative throughout the booking process, and I'm so happy that I've got a trusted transportation contact in Napa. Don't hesitate to book them for your next trip!

Mike was phenomenal for my daughter's wedding!!! He was early and was so patient with my…read moredaughter's tardiness!!! I highly recommend 4M Elite Car Service!!!

My wife and I called around for availability and pricing and A-1 was the most accommodating and…read morebudget friendly. My daughter had 7 of her friends join her and my wife around town for a few hours and the experience was a lot of fun for everyone in the Stretched-Hummer. A big thank you to A-1 Limo. I would recommend them as well as hire them again.

Just had to share my amazing experience with A-1 Limo. My daughter was looking to have a large…read more17th birthday party and due to covid she opted to make it smaller and with a group of her closest friends. We threw out the suggestion that we could get her a limo and of course she was overjoyed. We contacted the owner and asked all of the important questions as I was still a bit apprehensive about a trip to downtown Sac for about a dozen 17 and 18 year olds. My initial conversation was with the owner who provided me with all of the details I needed to make an informed decision. He provided me his rates, which I felt were very fair, as well as the rules and regulations for the kids while in the limo. He shared how long he had been in business as well as some examples of the services he had provided. He shared that he had provided limo service numerous times over the years to teenage kids for prom, as well as other special events. He was sincere and expressed his commitment to keeping them safe and providing a memorable experience. He also gave me assurances that I would be able to speak to the driver in advance and also shared the drivers credentials. He provided me with the driver's contact info so that I could speak to him and it allowed me to determine my own comfort level. I decided to move forward and felt my daughter and her friends were in good hands. The driver arrived like clockwork at the designated time and place, chatted with me and the kids and advised them of some of the rules. He brought bottled waters and some additional ice for them to place their soft drinks. Knowing that I was a little concerned, he kept me posted as he dropped off the kids at the restaurant, and also texted me when he was heading back to pick them up. Between my daughter keeping me posted, and the information he provided, I felt very safe, connected, and grateful. He let me know of any change in plans immediately and called me as soon as they were on their way back home. Once again, like clockwork, he arrived back 15 minutes before the designated time to return. Based on feedback from my daughter and every last one of her friends, I can honestly say that it was the absolute best time for these kids, and even 10 days later I still hear them chatting about it. In summary, I could not have been more pleased with the customer service of the owner (and the driver), and my daughter and her friends could not have been more pleased with the events of the night. Truly a memorable time for these teenagers ------ Thank you A1 Limo!