Their only redeeming factor was one understanding receptionist who offered me a genuine word of…read morecare. I went to them with a problem of a half completed root canal with extreme pain and informed them straight away about my severe dentist anxiety thanks to a botched procedure years ago. The dentist tried to almost bully me into a quicker answer on whether I wanted him to perform an invasive and stressful procedure or not, so he could go for lunch (which we said he could have done and we'd have returned, but he insisted it had to be done RIGHT THEN). He then prescribed me antibiotics I have been assured since by medical professionals WOULD NOT HELP, and gave me a prescription that conflicted with a medication I had already informed him I take regularly. All in all, this was a severe waste of £60 that left me feeling embarrassed, disrespected, and completely unvalued. I would not recommend this clinic to an enemy. Also, it was far too cold in there. Air-con doesn't have to *always* be on.

One year on, and more experiences to relate…read more Went back for a check up and it was all done via email, plus there was a special offer return patient discount at the time. Tick! Had the same dentist (Adnan Aslam), who was again lovely and not condescending. Then things got interesting when I fractured a cusp on a tooth that had a filling. I had been to see a dentist who is a friend of a friend and didn't want to insult him so went to him. He looked at it, gave me an appointment for 2 weeks later, cancelled because he was unwell, and then was going to be off for another 2 weeks over Easter. I decided to email All Saints. I was given a Saturday appointment with Adnan. Unfortunately, the slot he was given also didn't allow time to fix it...but, and here's the amazing thing, when he saw how frustrated I was he brought me back at 6pm and did the work. I was, and am, stunned. The assistants and receptionist also stayed late (on Easter Saturday) and couldn't have been sweeter. He does a fabulous consultation, isn't condescending at all (not a given), and did one of the best mandibular blocks I've had. And I've had many! Great job on the filling, so hoping I won't undo his work too soon... Massive thanks to all involved for relieving a huge amount of stress!