Customer service, atmosphere, friendliness and quality are extremely good. Very convenient location…read morein Sainsbury's on the first floor means that you can get a check up and do your shopping afterwards. The dentist explained everything (including the prices) and made me feel totally at ease. Despite having to do a full check up, X-rays, 3 fillings and a clean & polish, they still managed to do all at the same time so I didn't have to go back, although there was no pressure to do so from them it was just more convenient for me. They've only been open a few months, so this might change when they have more clients. The dentist had a gentle manner and caused no pain despite having a fair bit of work to do. Overall, I was very impressed and so far the best dentist I've ever had (in my 35 years' experience), despite being quite happy with the last few. Would highly recommend!

I know, I can't give 5 stars to a dentist because of the nature of the business but 4 stars is…read morepretty high. The reason, because this place actually helps you to prevent having treatment. They are full of advice; in fact I realised that the reason I've had fillings in recent years, when I really don't eat an awful lot of sweets (except for cinema treats) is because I'm not brushing correctly. It turns out, just brushing thoroughly for 2 whole minutes twice daily and flossing does the trick. It's the first check I remember when I had not treatment, not even a little tiny filling. Mr Rooprai, who I see always remembers conversations (a bit like a hairdresser) does and we talk about me travels during the 2 minutes I have before he starts checking my teeth. He's also full of humour and they always have the radio on which relaxes me just a bit. Highly recommended if you can get in as a NHS patient.

Very decent dentist at the bottom of War Lane in Harborne which is one of the few places in these…read moreparts who still takes on NHS patients (Cottam & Cottam which I've also reviewed is another one). It's a nicely decorated and rather soothing place and the staff seem friendly. I've popped in a few times with my Mom - she needed a bit of moral support following an unfortunate incident with a boiled sweet (she had to have root canal treatment...which is as horrible as it sounds) but really, I wasn't needed as the procedure was pretty straight forward and the Dentist who treated her just the right mix of professional and soothing. There's also a good selection of reading material - Hello, Okay and other glossies that I only ever read in waiting rooms and are a bit of a guilty pleasure!

Being an anxious patient for a small filling to be inserted. I had a horrid experience, left with…read morepermanent life changes. I felt there was lack of communication, professionalism and a lack of explaination with the risks involved in procedure which the dentist had denied he did even though Im able to prove this. Strange. There was also extra work done without my consent were the teeth had been re shaped and contoured using a drill. I've been completely traumatised due to experience and would not recommend coming here. No genuine respect or dignity shown toward the patient.

Good job that the quality of dentists service is better than quality of service working at the…read morereception. The receptionist is broking the good reputation of this place with her bad attitude. Some of the people shouldn't be work with customers.

Definitely not recommend this place to treat teeth problem, not because u pay for nothing, but…read more"dentist" don't care about patients and their teeth problems. Specially there is a inexperienced orthodontist. Not recommend at all to apply orthodontist services at this 'clinic'. -At first consultation to orthodontist instead to get information about type of braces, number of appointments,any x-ray, impressions and other costs they just sent you home telling you to clean more your teeth, and maybe after 1.5-2 month you"ll come back and also to remove one incisor, when i ask for what -that "orthodontist" recommend me to visit also other orthodontist in other clinics to confirm his stupid idea. Get also other appointments to other orthodontists and thinking that was a joke when i told them about removing one incisor(what for i put braces if i will remove my front teeth).

Most dentists get you to say 'aaah', this one made me think 'hmmm'…read more Perhaps it was the fact that I'd accidentally ended up having a load of treatment at a private dentist, but my expectations of dentistry came crashing down with a bump when I landed in the waiting room of Sandon Dental Practice. Needing an NHS dentist, this was the first place I'd seen and needing a cure for desperately painful toothache. Through a haze of paracetomol and the vile mood toothache ensures, I saw that the place was in the middle of a refurbishment, which was hopefully to smarten up the tired looking interior (a contrast to the well-kept exterior). But who gives a toss about a waiting room when you're in absolute agony?! So let's get onto the service. The dentist I saw to cure my pain was soon suggesting £500 worth of root canal surgery and a crown - money which I didn't (and still don't) have, so I took the antibiotics he offered in the meanwhile and that calmed the pain down for a few months. Something didn't sit quite right about this dentist, a hunch which I feel was validated when I sought a different NHS dentist and he told me that no amount of root canal surgery would save said tooth and would be in vain. I'm not questioning the Sandon dentist's integrity, just reporting two different opinions.

I have been a patient with this Dental Practice for many, many years and have seen Dentists come…read moreand go during that time! This Practice has never failed me in any of the treatments I have received and I have received nothing but efficient, professional and friendly service. I would have no hesitation in recommending Sandon Dental Practice. Keep up the excellent standards. Mike R.