I had a good experience here, however, I am giving it 3 stars instead of 5 because I didn't like…read morehow I wasn't able to personally look through inventory and pick out dresses myself like I have been able to at other stores. Dresses were brought to me to try on based off of feedback I gave the consultant, but I feel like I still wasn't able to find the vibe I was looking for. My consultant was very kind and helpful, but I would have liked seeing more dresses personally and my appointment felt slightly rushed, but I did love how we were able to make an appointment, as it is appointment-only, and I ended up having the whole shop to myself. Overall, I appreciated the aesthetic and cleanliness of the shop and liked that I was able to pick a budget that worked for me, but I didn't feel as though there was enough inventory for me to find the dress of my dreams.

Behind a locked door step into a dimension of hearts and tulle, everything but the knight in…read moreshining armor. My daughter and I sipped lovely flutes of champagne with rosebuds, and then I was treated to a fashion show of one slinky dress after another. Our guide explained it all. Learned about veils -- plain and fancy, slits up the side, backless, plunging necklines, yes and yes. The experience culminated in the question: Are you ready to say yes to the dress? Kinda sorta but better sleep on it.

Using Mari Mi Bridal is the single biggest regret I have with my wedding. For those who don't want…read moreto read a long form essay on the million ways they screwed me over, the summary is that we purchased a dress, including a $200 rush fee for the dress to be ready in June and a $200 fee for the dress to be lined. The dress came unlined approximately 6 weeks later than promised, and Mari Mi repeatedly never returned my calls. They promised in writing to reimburse me for the cost of putting the lining in (I was charged $400 from my seamstress for just the lining issue), but as of this posting they have not despite requests to do so. I went dress shopping in March for my September wedding, and purchased a ~$3500 dress with $200 rush fee and $200 lining fee. I was told the dress would be ready in mid June ( I don't recall the exact date). Mari Mi reached out once to confirm which panels I wanted lined. We agreed to line several panels in the bodice and hips, and they shared a photo of what exactly would be lined. On July 1st, I had not heard about my dress pickup so I called Mari Mi. I was told someone would call me back. No one did, so I called the next day. I was told someone would call me back in 30 minutes. No one did. I called a 3rd day in a row. At that time I was told the dress was late, still hadn't shipped, and I should make a pickup appt for the end of July. They could not tell me why the dress was late, nor did they offer to refund the $200 rush fee. I made a pickup appt for July 30th. Did they call me when my dress actually came in? Of course not. On July 30th I arrived to pick up my dress, and the dress was unlined in ~6 of the 8 panels we agreed to (depending on how you count the panels). I brought this up to the sales associate, who said she would reach out to her boss. It was honestly very upsetting as I already had a horrible experience with them, and when they finally delivered the dress it was so far from what we had agreed upon and I had very limited time to fix it. The dress has several see-through mesh areas including deep in the hips, and I would feel very exposed if I was getting married in it unlined. Genuinely, I would not be able to wear underwear as the side straps would be visible with the cutouts. At this point I went to their website and submitted a complaint. The owner offered to "pay" for the lining in alterations (though we had already paid for the lining when buying the dress.) The next day I went to my alterations appointment with my seamstress and explained the situation. They needed fabric from the dressmaker to line the bodice in the areas Mari Mi had failed to line, so they called Mari Mi. I could not hear the exact conversation, but the account from my seamstress was that Mari Mi only offered to line the bodice in the fabric from the skirt, which was simpler fabric that did not match the bodice as the bodice had a lace layer. My rockstar seamstress was luckily able to procure the correct bodice fabric on their own. My seamstress charged $400 for the lining to be put in after the fact as they had to buy fabric+shipping+labor, and I overheard that Mari Mi were being super rude to them about the cost. It was actually originally $500, but my seamstress gave a discount as a courtesy to Mari Mi. Again I had paid $200 to line the dress originally and Mari Mi did not check it when it arrived and handed me an unlined dress. It's not surprising to me that it would cost more to put in during alterations than when the dress was being made. Ultimately, if you want a bridal shop that will return your calls and deliver the dress you agreed to in the timeline you agreed to, consider going anywhere else. And again, as of this posting Mari Mi owes me $400 for lining (and arguably $200 for the rush fee) that they have not paid and instead have ignored my emails requesting to be reimbursed as they promised in writing to do.

I had the BEST experience wedding dress shopping at Mari Mi Bridal. My consultant, Alicia, was…read moreknowledgable and friendly. When I checked in and filled out the bridal questionnaire, I forgot to tell her what designer I was most interested in. As we were browsing the dresses, I stopped her to let her know and she said she had already pulled a TON of dresses from that designer! It made me feel comfortable and confident that she knew the exact vibe I wanted to go for. Dresses in many different price ranges, and they are so respectful of your budget. While trying on dresses, she was extremely knowledgable about adjustments that were available for each gown (linings, sleeves, bustles, etc.). Different from many other bridal shops in Philly, my crew and I were able to browse the racks ourselves, and pick a few dresses to try on in addition to the ones Alicia pulled for me. The appointment was 90 minutes, so I really felt like I could take my time, have fun, and see which gown really spoke to me! When I got overwhelmed, Alicia was so helpful and made sure we slowed down - she even offered me chocolate and some words of encouragement! She really was the best, and I'm so happy I ended up getting my dress here. Would ABSOLUTELY recommend to all brides!

Courtney is amazing! My dress has a lot of detail with beads and intricate patterns. I am so glad…read moreto have found Courtney because everything came out perfectly! She listened to what I wanted, consulted me on what alterations make the most sense based on my body type. She even took into consideration the shoes, jewelry, and even our first dance moves to ensure I can move around with ease all night. I felt I could trust her immediately with my dress. She did not try to upsell me, instead offered alternative options but was direct on pros/cons and allowed me to choose. She is masterful in her craft, professional, honest, and I can tell a perfectionist - exactly the type of person I needed for the job. I highly recommend Courtney and know she will care for you and your dress with love. Thank you, Courtney!!

Courtney's work is pure magic…read more Her ability to alter a dress to better fit and flatter a body is absolutely incredible. Not only is she remarkably skilled, she is also kind, generous, funny and clear about what is possible and what isn't. She will give it to you straight, but in a respectful and loving way. She is a master at giving her professional opinion in a way that is helpful, but not at all pushy, and managing the personalities in the room in order to center your voice and opinion. I went in to see Courtney for the first time in March 2020, just a few days before the world shut down and we all went into lockdown. My dress didn't need much -- a hemming and replacing of the buttons and button loops in the back of my dress. Courtney was great at communicating with me as my wedding was postponed from June 2020 to June 2021. When I went in to see her a year later, our world had changed and so had I. When I tried on my dress, I no longer felt comfortable or confident in my dress and so I embarked on a journey to find a new dress, literally THREE WEEKS before my wedding. Courtney was so kind and encouraging as I found a dress that fit me properly and made me happy while wearing it. She managed to accommodate my new dress fitting and alterations in TWO WEEKS and didn't even charge me a rush pricing. Because of her, I was able to wear a wedding dress that made me feel confident and beautiful. Then after my wedding, she fixed a snag in the neckline of my dress, ON THE HOUSE. I am so utterly thankful to have been able to work with Courtney. I honestly don't know what I would have done if I didn't have such an incredible seamstress on my side for my wedding. She is an incredible small business owner who knows what she is doing and is in demand because of it. Her labor is worth every damn cent and I wholeheartedly recommend her and her team. If you go to Courtney, you will walk away with a dress that feels custom-made and fits you so perfectly that it will feel like magic. But it's not. It's Courtney's skills. Thank you so much for everything.

I was in dire need of a closet makeover. I hired Adrienne to clear out the old and make room for…read morethe new. She did a fantastic job, making the time to coordinate with me every step of the way to ensure I was satisfied with the final result. I was so pleased with her work that I then hired her to help me buy some new items for my wardrobe. Again, I was extremely happy with the outcome. I now love my closet and everything in it and would recommend Adrienne to anyone looking for similar services. Thank you, Adrienne!!!

I purchased a dress in March from Demure and the ladies here are extremely knowledgeable, patient,…read moreand professional. I came in with an idea of what I wanted but the dresses just weren't the "ones". They recommended a style I wouldn't have ever thought of and it was a resounding winner!The entire experience, including the intimacy of the shop, was 5 star. It felt like we had the studio to ourselves. It was very stress free and I chose a dress in an hour because of their amazing service. After ordering there were some delivery timeline concerns due to the manufacturer (still no problem to have my dress in time for event). The ladies worked overtime to assuage concerns, ensure swift delivery, and make sure I was happy and stress free. I can't recommend them enough.

MADDIE IS AMAZING GO SEE HER NNNOW…read more Absolutely amazing customer service, like the kind that I thought didn't exist anymore but no -- she's so helpful and knowledgeable beyond what I even expected. Which is saying a lot because I've been a runner over many years and travel throughout the country and have been to quite a few foot/sneaker/running stores like this one. Sometimes the people working there are quite knowledgeable. Other times it seems like just a job -- but not here. I felt very comfortable in the care of Maddie she deserves a raise x 10.

Went into Fleet Feet in Springfield and had a wonderful experience…read more Use the machine to find the exact shoe for me. I have had many issued with my feet and fleet feet was amazing finding the right sneaker for me. They also have a 60 day no question return policy incase the sneakers are not the perfect fit. Highly recommend the Springfield location. Amazing customer service and they are very knowledgeable .

A friend recommended Arya to me, after she had a positive experience and found a beautiful rug…read morethere. I couldn't believe how many gorgeous rugs they have! In addition to having an amazing selection, Ellie, who helped us, is very knowledgable about design and decorating. She listened carefully and helped us to find just what we were looking for. We'll definitely be back!

I just purchased my second rug from Ellie at Arya. I tell my friends about Arya who are in the…read moreprocess of decorating their homes. A fantastic collection of rugs, Ellie is personal and very knowledgeable. I love the store and love supporting local businesses.

I'm extremely disappointed with the experience my best friend had. She was given an appointment at…read morea location that isn't even open yet. We showed up at the address provided, only to find out the store wasn't operating there. When we tried calling to figure out what was going on, no one answered the phones. I drove two hours to be there for what was supposed to be a special bridal appointment, and the entire day was disrupted because of this mistake. What's most frustrating is that there was no real accountability or effort to make up for the inconvenience. Wedding dress shopping is supposed to be a meaningful experience. Better communication and basic organization are the bare minimum in this industry.

I cannot put into words how special my time at Elizabeth Johns was. From the moment I walked in,…read morethe entire experience was magical! The salon is absolutely gorgeous yet not intimidating! My consultant, Marina, was an angel--she listened to everything I wanted and quickly understood my style better than I did. She guided me with so much patience and kindness. The manager, Linda, was equally great. They were not pushy or annoying either - which was awesome! The gown and accessory selection is amazing!! If you're a bride searching for your dress, this is a MUST shop. Do NOT skip this salon.