It is strange that so many tourists pass through Hampton Court every year to see Hampton Court…read morePalace, but there are so few hotels around the area - I would have thought that there was the market for them. I guess the Carlton Mitre Hotel has that all sewn up. If I were a visiting tourist with some money in my pocket, I would come here. This is a very proper, traditional hotel; the building dates back to the 17th Century, and there is very much an element of grown up sophistication to the hotel. When my brother and his wife came to stay we once put them up here for a couple of nights- they considered it a real treat; they were very well looked after. The rooms do cost - from around £130 -£270 a night. These are the advertised rates, but they do special offers from time to time. If you want to check out the hotel, but not stay over, you can book out the conference rooms for business meetings, or visit the two restaurants, Hamptons, or Rivers Edge Brasserie which are situated in the hotel.

I am really struggling with the concept that this is a 4 star hotel, or that this can be defined as…read moreluxury accomodation. I've stayed in motels that have been in better condition to be honest. Carlton Mitre has a fantastic location, but so many things let it down. Perhaps once a upon a time, this was deemed to be luxurious, now it is only disappointing. Firstly - the room. Drab, and definitely had better days. The deluxe room we had had a bed with a ridge running down the middle (rather uncomfy) where two beds were pushed together. On the upside, we did get 2 chocolates upon our arrival, and we did sleep well despite the bizarre nature of our bed. The bathroom - some rather odd stains around the sink stem (rust?) and general black marks on the filler around the tiles. Not really the most pleasant of rooms to clean in. The public toilets in the foyer were not much better. The bar - closed at 10:30 on a Friday night. With a wedding party booking out the building. So have no idea what that place was like. Staff - when enquiring where we could find food at such a late hour, told us to walk across the bridge. It would be nice if the staff on front desk knew the local area rather than fobbing us off with a vague answer. Where a chemist was... over the bridge (nearly 2 miles away as we discovered). Food - we only had breakfast. And it was awful. Nasty cheap bagels, barely toasted, with sloppy, runny tasteless eggs. Cheap feeling overall. On the Sunday, despite the same breakfast menu from the day before, the duty manager would only serve us tea, as the rest of the food was buffet style (including coffee) - served with a side of rude. Breakfast food that had sat in a hot plate for too long. Oh well, at least there was fruit to be had. Overall, I haven't had the widest experience of hotels, but I've stayed in better and for less money. Given the number of people who stayed over this weekend, I would imagine there was enough profit to maintain better upkeep of a so called 4 star establishment. Definitely wouldn't return.

A very classy venue indeed. Another example of Decimus Burton architecture in TW and possessed of a…read morefantastic wine list, high quality staff (lots of French people, inevitably) and a lovely garden to the rear with views to Calverley Grounds. I visited recently to celebrate a friends wedding and they decided that, fantastically, the Wedding Banquet would be a good old Ruby Murray. I guess it would have been easy for the chefs to turn up their collective noses but hey(!), they served up some eye watering classics. Good on 'em. Feeling flush & wanting the best? Visit. The only grumble is a lack of parking. There's a multi storey over the road but it is usually full of shoppers during the day. If you can afford to visit, why not get the chauffeur to drive round the block a few times? Job done.

Situated not far out of the main part of Tunbridge Wells, Hotel du Vin is an absolute credit to the…read moretown. This is a premium hotel where individuality matters. The 34 rooms are named after drinks and all bar 4 come with roll-top baths and showers (the remaining 4 just have showers). The beds are made up with crisp Egyptian cotton sheets and are incredibly comfortable. For me, the thing that makes a difference is the service. Attention to detail is superb from the free loan of CDs for the rom, through the fresh coffee, through the attentiveness of the staff at every opportunity. Breakfast is good - Continental or full English (including the oft forgotten kippers and so on). Compared to many HdV's the dining room here is small but it still retains the charm that HdV have fought so hard to recreate. The little bar is a gem - cosy leather furniture, glass in hand, cigar from the selection. perfection!

I recently stayed here while I was in London…read more Location: The hotel is a few steps away from the Earls Court tube station, which is very convenient. Perfect for anyone looking to explore London. Plus close to some really nice pubs, souvenir shops, and Boots. The street that the hotel is gorgeous! Hotel: The receptionist was very nice and recongized me every time I came through the door. Keys had to picked up/dropped at the reception. The lobby is kind of small, but had a lovely welcoming feeling. They would have cold water and mints on the desk for anyone to help themselves to. Breakfast is located downstairs in a nice greenhouse like building that let the sunshine in. The Room: I got a standard en suite, which was nicely decorated with a 1700/1800's theme.. very lovely. The room and bathroom were a bit smaller, but that is expected with a vintage hotel and I did not mind. It was just hard to shower sometimes. Breakfast was simple, but there were lots of options to choose from to fill up on. There was cheese, meats, chocolate chip bread, croissants, yogurt, fruit, cereal, toast, tea, and coffee. Overall, I really enjoyed my stay here and I will definitely be back!

When me and my family visited London in 2007, we stayed at this hotel in London. its conveniently…read morelocated near the Earls Court Underground Station. The staff at this hotel is very nice and courteous, and I still remember the breakfast here: pretty basic, but fresh and good. Decently priced, considering its nice location in a brilliant city.

We always love coming here and make it a point to stop in every time we get to stay in London! It's…read morealways elegant and service is always taken very seriously. Everything is always amazing - you can't go wrong with anything on the menu. The risotto is always silky and comforting. They had a morel dish in for the summer that was very good. You'll never be disappointed coming here.

BEYOND amazing!! So…read morethrilled to be able to celebrate at The Goring which is a favorite of the Royals. The tea was perfection in every bite. The salmon sandwich was my favorite. The selection of tea blew me away. If you are stuffed they will provide a carry box for you to enjoy your sweets at your hotel/home. Jo Loves products are in the restrooms and now a "must" purchase is going to be the long lasting scent lotion. From the moment the door was opened for us the service was top notched. If you arrive early for your reservation take the time to relax by the fireplace. HIGHLY recommend The Goring if you are wanting an English Tea on your day out. I can only imagine what it would be like to enjoy staying here. No wonder it has been a long favorite of the Royal Family

After a disastrous attempt that resulted in a failed trip to Stockholm, we decided to run away to a…read morefind a nice spa and try to revive our weekend. We picked The Spa Hotel in Tunbridge Wells at it had availability and seemed to meet what we were looking for. We enjoyed the afternoon using the facilities such as the pool and steam rooms. The hotel bar was nice and we had a very enjoyable lunch. I enjoyed a De Stressed massage, which left me exceptionally relaxed. The massage really set me off on a good note and I was looking forward to the rest of the stay. However, this is really were the good things about our stay ended. The room we got, which was booked as a double premium suite was no where near what we would have expected for the rate we paid. The room was in the eaves and quite a bit cramped. As I am more so on the taller side, this was clearly going to lead to a few head bumps. Fortunately, those we amazingly avoided. That left us with the evening ahead. Unimpressed by the restaurants menu and high price, we set out down the road for the Pantiles and found a great couple of places. After returning and settling down for the evening, things really turned for worse. The air conditioner made noises every 30 minutes or so when it wasn't on that would wake you up. The bed was exceptionally small and only fit two people if one lay sideways. The ability to properly sleep in these conditions was just unachievable. After a very rough night and lack of sleep, the relaxing feeling that I had was long gone and replaced with extreme tiredness and plenty of soreness. We are exceptionally disappointed with what can only be referred to a terrible stay. This hotel really had the opportunity to be top notch, but it severely missed the target. Don't think we would likely stay here again.

This really is an attractive, quality hotel. Tunbridge Wells has two really top end places (the…read moreother being the boutique Hotel du Vin which has been heavily reviewed here on Qype) and this is the larger and more mainstream of the two. I think it is denoted a four star but I've been to worse five star places! Trained, professional staff, upmarket facilities, groovy bar, loads of conference rooms and excellent cuisine. I live too close to ever need to stay there but otherwise this is an absolute asset to TW.

My favorite boutique hotel with Traditional charm, beautiful layout of rooms. Excellent concierge…read moreservices and offers a great breakfast buffet. The restaurant in the hotel was small and quaint with excellent menu selections. Everything about the Pelham was top notch!!! Reception greeted us and they were all friendly and professional. I can't wait to return !

Lovely boutique hotel in London, lovely part of South Kensington…read more Very convenient to the tube and bus. Old building that has been renovated to include central air conditioning but still has the charm of a 1800's hotel complete with an actual key for the door. Service was fantastic. Continental breakfast provided at the on site restaurant. Concierge and front desk staff were very helpful. The cutest part was the Honesty bar, have a cocktail that you make yourself and write down what you drank....first time I have ever seen that. Air conditioning was fine for this time of year, in the summer the rooms will be on the warm side. The hotel has the in house restaurant and offers afternoon tea. I would not hesitate to stay with them again.

Lovely stay at 11 Cadogan Gardens! The hotel is very old so great character, but well maintained…read moreand modernized. There were a few nights I wished for AC, but the staff brought us a fan which was helpful. In particular, Joao, who is an assistant to the concierge. He was delightful, always cheerful and so helpful! We loved the traditional English breakfast, the afternoon tea, and it backs up to a wonderful walkable area called Pavilion Toad, which has coffee, pastries, restaurants and shopping. Very magical at night:) Hoping to stay there again!

The basket of pastries is quite the deal. There are three large and exceptional quality for 6…read morepounds. The croissants are the best I've had since Paris. The scrambled eggs are soft and fluffy and the avocado with a poached egg on toast is delightful. This is our fourth visit for breakfast to this restaurant in the week. While previous visits the service was lovely and prompt, today's service was subpar. The seating was quick, but that's the only thing that was quick this morning. The waiter failed to bring out all items ordered and when the pastry baskets came out all of the pastries were cold and not warmed as before. The poached eggs were hard boiled and needed to be replaced and water was never brought to the table after three requests. I would give this restaurant a 2 overall rating if I had not previously rated it a 4 all along.

We are long time Marriott fans and pretty loyal to the brand. That being said, we are particular…read moreabout a hotel actually meeting high enough standards to receive a 5 star rating and The Dixon absolutely did just that. We have travelled to Europe previously and were prepared for a small room, however, we were pleasantly surprised to find our room (family suite) was very spacious and comfortable. The bathroom was gorgeous! Each morning, we would go down to The Shakedown for breakfast and it was excellent. Kids eat for half price and the buffet has so many different options. The bar is also wonderful as we had a couple of drinks there as well. As a note, the hotel has an amazing history and is tucked away in a very quiet residential area. Tip: if you want to explore the area, be sure to head to Maltby St for the street fair and food. We happened upon it by chance and it ended up being one of our favorite things we did while in London. The staff is incredible - truly some of the best we have ever experienced. Great staff, great rooms, wonderful hotel!

This is the place we always stay when in London…read more It's in a great location with easy walking access to both the London and Tower Bridges. The prices are reasonable. Tons of pubs and food options nearby make this a convenient spot. The hotel is a converted courthouse, and it has a lot of character. They play it up with the pictures in the walls, and the bar (which is in the old courtroom) has some of the nicest folks running it. Definitely an atmosphere here. A bit pricey for some of the drinks-- but it's convenient with quick service and open pretty much all the time from afternoon through evening. You get a small(ish) and clean, tidy room with super reliable service and friendly staff. Never had any issues here with getting in early after a long flight (at no charge!), which I deeply appreciate. We usually bundle in breakfast (which is cheaper if you pay in advance), and we've never had complaints. The food is fresh with a lot of variety, the coffee is hot and the cafe staff are friendly and responsive. We did afternoon tea so posting those pictures. It was delightful even though they had a few kitchen hiccups along the way that turned it into a bit of a lengthy experience. Having said that, I'd try it again!