I've been with this dentist - which takes NHS as well as private clients - since forever. I've had…read moreevil looking wisdom teeth removed here, sat through root canal treatment that was all sadly reminiscent of the torture scene in Marathan Man (not their fault at all by the way - they were lovely - it's just not very nice) and had my teeth scaled and polished to a nice pearly white. The staff - receptionists and dentists alike are all very nice, calm and professional and they have put up with me being consistently rubbish about turning up on time - usually thanks to the number 11 being its usual unreliable self. As well as offering standard treatments they have a hygienist and a range of cosmetic services available. When I had my wisdom teeth out the procedure was so noninvasive that I was able to go back to work after (although given how spaced out I was on local anaesthetic and the fact my then partner made me run for the bus I'm not sure this was such a brilliant idea) And another thing - not only do they sells a range of toothbrushes, floss, pokey stick things (for cleaning between the gaps - they look a bit like pipe cleaners) they have a really good range of magazines available too - no two year old copies of Take a Break here.

I am a Professional and have been a client since 1994. Although I have left the area I still travel…read morefrom where I reside-which is over 100 miles because of the care and service I receive. I also have one particular dentist who I know passed out of the University of Birmingham with a First Class. He has matured over the years but his conservative nature suits me. He has been able to "save" my teeth when others elsewhere have recommended extraction or implants There are no long waits when one attends. The waiting area seating is very comfortable Perhaps the only criticism is that if one attends with children there is a lack of entertainment-TV/Toys/Games for them

Since I've used the Equality Act 2010 against this practice my treatment has got worse…read more Their staff do not know how to treat people with disabilitys like myself. Today I tried using the Equality Act 2010 again and reasonable ajustments. And the receptionist kept talking over me deliberitly not wanting to let me use it for my health to help. So then they kept hanging the phone up, which never helped my condition so I kept phoning back. And even without answering cutting me off. I paid a lot of money to join this practice which they asked for and now they are not even answering the phone they blocked me. I'm my opnion they clearly have issues with people such as me with disabilitys. And use a protected act and you get worse treatment. I recorded the call today but also asked for their recordings under a subject access request under GDPR legislation which is free they have to give you it. Things got so bad today they made a threat against me for phoning up when they kept hanging up. So I contacted the Police for and was given a log number for any futher incidences. One manager stated to me about my treatment from the dentist. If you want to complain about treatment complain to him. I allready advised them the dentist scares me do to certain actions. So asked for ajustment for me not to deal with him directly and they ignored this as well. They tried to say he is inderpendent from them. But the fact is they have a duty of care. And they have what is legally known as a NON DELEGABLE DUTY" The amounts of money from what they state has gone right up over £1000 for me. Not the prices on their web page. You see the real side of these when you start to complain they are not so friendly then. And I am classed as disabilied.

I see this dental practice nearly everyday because I travel in that direction most days to…read moreBirmingham town centre. Every time I'd passed there, I'd always wanted to go in and ask about the dental services they provide. Because I've seen signs being advertised across the Great Barr area, and I really needed a good dental surgery. I don't like dentists and I don't think many people do. So, when it came to the time when I knew I had to go, I had to make sure the surgery would be a great one. I'd heard so many good things about this surgery, so that's what convinced me to go with them. Once I registered with them, I received an exceptional service. Especially from the dentist that dealt with my dental treatment. It's great to know we have such brilliant dentists like this around which you can register with even if you don't live in that area. As it was an urgent treatment, I'm glad I went to a reputable surgery.

I've been going to this dentists for some time now, and don't really have any complaints. They've…read morealways sorted me out if needs be, and offer really reasonable rates in terms of charges. I'm on only £6 a month, and for that I get various free check-ups and treatments. You have to book quite a bit in advance, however, as they do tend to get a bit booked up. Other than that, it's good treatment, standard service and a variety of payment options.

I despise the dentist and I try and take good care of my teeth. I have never had any fillings or…read moreproblems with my teeth but I do go to the dreaded checkup every six months to see what state my mouth is in. The services James Hull offers are as follows. Oral Health Examination Hygienist Therapy Extractions Tooth Coloured Fillings Dental Crowns Dental Bridges Dentures Oral Cancer Screening The dentist that I saw made me feel very comfortable; he showed me the equipment and guided me through everything I needed done. Every time I experienced pain he stopped work and allowed for a break. The nurse was also on hand to keep me calm and help the dentist with my mouth. After the experience I was given a few minutes to adjust my clean mouth and to sit up and let the air run to my head. I was not rushed in the slightest. James Hull offers good dentistry at reasonable prices.

Like the previous two reviewers, I really don't like the dentist. I have travelled the length and…read morebreadth of Birmingham trying to find a dental practice that I'm happy with. I've eventually come to the conclusion that the perfect one really doesn't exist, it's me who has the problem. Having said all this, in a bid to show my children that going to the dentist is absolutely fine, I gave James Hull a go. The dentist I saw was kind, allowed me to bring my baby son in with me and didn't spend ages telling me all the expensive treatments I could have on my teeth. The hygienist was good too and even allowed me to have my son on my lap during treatment as he was screaming the house down in the dental nurse's arms. The only thing that has put me off is that I was due to go back for another clean with the hygienist and they cancelled on me a few days before. Now, I don't need any excuse not to go and so I haven't bothered making a new appointment as their cancellation came by letter. If they'd phoned me, I probably would have re-booked, but a letter gave me the perfect excuse not to bother. I'll probably move on to yet another practice soon.

Ahhhh dentists, not the greatest of experiences anyway but there are a few things a dental practice…read morecan do to ease (both the mental and physical) pain. Firstly I do not appreciate having to pay for treatment in advance when making an appointment. There may be some great reasons for this but really, as the paying customer, I have to real off my card details over the phone? Secure? Maybe. I'm told by a source this is only for NHS patients which makes me feel even more second rate. Arriving early for my dental check up appointment I am asked to wait in a room with a huge TV in. I hate what's on but social etiquette won't allow me to get up and change the rolling news. Eventually I am called, 15 minutes late, to my first appointment. Yes I understand 15 minutes is not very long, yes I understand this is not the worse thing in the world to happen but a simple apology would go along way. The receptionist mentioning it when I booked in would have appeased me also. The dental check up goes fine and then I have my hygiene appointment. The hygienist is wonderful and does a great job. My issues are not with the dental parts of the service but the bureaucracy that fits around it. The reception also closes for lunch. So you can't phone over your lunch break, you know, when phone calls are easier to make?!

I am writing this review to warn people against using Gentle Dental if they value their health…read more I will leave aside the poor attitude that the dentist displayed to my wife on her only visit there. She subsequently moved to a friendlier dentist. However I stayed with the dentist for a root canal treatment. After only a year this failed and required treatment at Birmingham Dental hospital who commented on the poor quality of the original treatment. Of more serious concern was that they failed to follow standard dental policy for referral for suspected oral cancer. After 2 trips to the dentist and antibiotics I heard nothing and they suggested I just go along to the hospital and someone might see me rather than following NICE guidelines for an urgent 2 week referral. In the end I paid to see a private consultant who clearly identified oral cancer and had me referred as an urgent patient to the hospital clinic by the next day. After 6 months of surgery and radiotherapy thing are looking good. But would I ever trust Gentle Dental again - absolutely not.

I hate dentists with a passion. However my faith has been restored and after many years of not…read moregoing i can't wait to go back to Gentle Dental. Nope they are not paying me for this review i just have to tell everyone how gentle they really were. No injections just a squirt of numbing fluid. No pain from having a filling done and the dentist was one of the most entertaining people i have ever met, who instantly put me at ease. I can't praise them enough and if anyone out there is thinking oh no think oh yes. Just do it.

In the recent two dental filling treatments, my Dental Therapist - Yousat and Dental Nurse -…read moreSuskiah made me feel good care and quality performance throughout. Each time, they carefully checked my teeth condition, explained to me their prudent analysis and gave me professional advice on curing my dental problem. Without applying anaesthetic injection, I didn't feel pain during the whole dental operation processes. My treated teeth were found smooth and strong and I felt speedy recovery in the next day. Thank you Shirley Dental Care and the team.

Like most people I used to hate going to the dentist (especially as a kid) but since going here I…read morefeel a bit better about it. My first dentist used to scare me, the second one ripped me off but 'Shirley Dental care' doesn't rip people off and has nice dentists. It's arguably one of the best dentists my family and I have been to. It can be confusing when dentists start informing you of procedures but here they make it sound so simple. They don't persuade you to have things done in your mouth, such as fillings, so they can get more money. Instead they helpfully inform you of what's going to happen without making you feel like you have to have it done (unless it's absolutely vital). The staff are friendly and always as helpful as they can be. However, their mouthwash still tastes as disgusting as any other dentist and they don't have up-to-date magazines for those long boring waits. I guess it's the little things that count too.