Since I've used the Equality Act 2010 against this practice my treatment has got worse…read more Their staff do not know how to treat people with disabilitys like myself. Today I tried using the Equality Act 2010 again and reasonable ajustments. And the receptionist kept talking over me deliberitly not wanting to let me use it for my health to help. So then they kept hanging the phone up, which never helped my condition so I kept phoning back. And even without answering cutting me off. I paid a lot of money to join this practice which they asked for and now they are not even answering the phone they blocked me. I'm my opnion they clearly have issues with people such as me with disabilitys. And use a protected act and you get worse treatment. I recorded the call today but also asked for their recordings under a subject access request under GDPR legislation which is free they have to give you it. Things got so bad today they made a threat against me for phoning up when they kept hanging up. So I contacted the Police for and was given a log number for any futher incidences. One manager stated to me about my treatment from the dentist. If you want to complain about treatment complain to him. I allready advised them the dentist scares me do to certain actions. So asked for ajustment for me not to deal with him directly and they ignored this as well. They tried to say he is inderpendent from them. But the fact is they have a duty of care. And they have what is legally known as a NON DELEGABLE DUTY" The amounts of money from what they state has gone right up over £1000 for me. Not the prices on their web page. You see the real side of these when you start to complain they are not so friendly then. And I am classed as disabilied.

I see this dental practice nearly everyday because I travel in that direction most days to…read moreBirmingham town centre. Every time I'd passed there, I'd always wanted to go in and ask about the dental services they provide. Because I've seen signs being advertised across the Great Barr area, and I really needed a good dental surgery. I don't like dentists and I don't think many people do. So, when it came to the time when I knew I had to go, I had to make sure the surgery would be a great one. I'd heard so many good things about this surgery, so that's what convinced me to go with them. Once I registered with them, I received an exceptional service. Especially from the dentist that dealt with my dental treatment. It's great to know we have such brilliant dentists like this around which you can register with even if you don't live in that area. As it was an urgent treatment, I'm glad I went to a reputable surgery.

erdinton branch 10/10 exellent staff and service as my husband was with them in the early 1990's in…read moregravley lane we changed to sutton. suttons office looks depressing with the way it looks and the staff are idiots and say cant get our info from edington which they can its like they couldnt be bothered to seach for it and say cant transfer medical details erdington say they can dont go to sutton go to erdington branch as youve treadted with respect at erdington ans sutton you'vv feal your scraped ot the bottom of your shoe i give sutton 1/10

Who likes going to the dentist? I would say no-one were it not for Mrs G who literally has PERFECT…read moreteeth and is commended in her teeth at every dentist she has visited both in England and the US. Me - not so much! However, while I don't LIKE going to the dentist, these guys are very good. Professional, friendly people, great dentists - and (most importantly) pretty much pain free! Indeed having root canal and falling asleep during the process is surely a wonderful outcome and a great compliment to the dentists work and customer care. I have had a LOT of dental work over the years but my experiences and results at Bridge Dental make me rate them highest of all. Two molars up - oops I mean two thumbs up!!

After living in the middle East for 7 years, i needed emergency treatment on a saturday, i had a…read morebroken tooth, that needed extracting. but was worried what to expect after having a fabulous dentist in Dubai. Ricky was super nice and made me feel really at ease. Felt alot of pain afterwards but the pain soon subsided. and i can now be thankful thats its out now. His Wife is lovely too on reception.

Excellent service, even at 2:00am! I phoned The Dentist at 1:30am and he called me back straight…read moreaway to see the problem. We needed to drive from Selly Oak and he helped with the times. He gave as much information over the phone as possible and when we arrived he was nothing but sympathetic, caring and professional. Needed a wisdom tooth out in the end which was over in less than a minute. Maybe a bit pricey at £200 for the out of hours but for the level of service, I'd definitely charge the same if it was me, or maybe more. Great dentist, excellent service.

My teeth were so bad I could have cried and I stayed well away from any photo opportunities. After…read morevisiting Smile Concepts this all changed and not only did they provide me with the treatment for the replacement of my teeth, they also gave me excellent advice and aftercare to ensure I need never cry over my teeth again. I am very grateful for all their work and highly recommend the practice if you yourself are in poor dental health.

I am really, really, REALLY happy with the dental implants I received from this practice and was…read morealso really, really, REALLY happy with the service and care I received from all the lovely staff and dentists and I am now happy with my teeth to smile about it!

This was my first time at a dentist and what can i say the staff where so welcoming and reassuring…read moreand so friendly. The place it self is warm and so relaxing.

Excellent service from when i first made the appointment, and to i completed my treatment ... all…read morethe staff made me feel very welcome and its the best treatment i have ever had

I can't praise (or recommend my dentist, Geoff Sterland - Distinctive Dentistry) highly enough,…read morethis gentleman is a genius and so clever. A few months ago I had a second bridge crown fitted because of a terrible accident last year left me devastated - a bad fall that took all of a previous perfect bridge crown Geoff did for me was ruined! The fall meant that another bridge would have to be restructured differently because of damage to my other teeth. I never thought it would be possible to get the result I have today, thank you thank you Geoff. All through the treatment I never felt any pain or discomfort, he is such a brilliant dentist in fact all of his team and all the staff are lovely, they not only treat you with the greatest respect, they are so attentive and make you feel important and comfortable, they actually explain and talk you through the 'action plan' .... I don't normally do reviews (though I read them) but I feel so lucky to have found such a good dentist which I thoroughly recommend. I have Denplan Insurance cover which helped with my second bridge. Anyone looking for some good dental work - especially if nervous as I was, I would say go to DISTINCTIVE DENTISTRY, they actually do really care about their patients.

I do go to this dentist and I can confirm what Lindz7687 says. The dental practice is lovely the…read morestaff are very good and the surgery IS always clean and tidy. What else would you take as good recommendation then milkastrauk if its not recommendation from friends and family??????????

From the owner: Our dental practice is committed to adhering to the code and conduct of Denplan, we strive to to…read moremeet & exceed them. Denplan is a comprehensive plan & a fantastic way of affording dental treatment.

I say A-OK, I've been to two dentists since having a lot of (jaw-droppingly) expensive work done at…read moreVictoria Road and the first half of the appointment has been the dentist asking who did said work and praising its quality. That's because the quality of dentistry at Victoria Road is brilliant. How much of it I actually needed is another question, but I mistakenly paid for all the recommended treatment thinking I was only paying for one very expensive filling. But when one of my front teeth broke (long story) the filling he rebuilt it with is so realistic even I can't tell, and it's my (sort of false) tooth! It used to be NHS but turned private and I had nowhere else to go which is how I ended up seeing how the other half get their teeth looked after. On reflection, and now being back on the NHS, it seems it really is a case of getting what you pay for. Just don't expect much left over to buy any sweets. Maybe that's the trick...?

As the other reviews say, the quality of the work is good and the staff are friendly, but they…read morerecommended work I didn't need. After spending over £400 on fillings, a year later I was being recommended another 4 at £350. I went to a different dentist who said I had no signs of decay and to keep doing what I was doing! Clearly they need to get suckers to have unnecessary work to keep the cash coming in.....