It seems a bit odd to review a hospital - particularly if you've ended up in the A&E department -…read moreI'm guessing most people would rather forget their stints there. However, I was pretty impressed with the quality of care that both I and a friend of mine received at the hands of the staff there. First - my friend: he was knocked over by a car in Selly Oak. Despite landing on his head (ouch) he was duly patched up in no time, and, having received immediate care and attention from the staff at Selly Oak, managed to come away with no ongoing injuries other than a slightly broken finger. They were extremely quick to respond, completely sorted him out and were really understanding with both him and us as we all piled down to A & E to see him. I was taken in as I had a bad asthma attack that my inhaler didn't seem to be able to sort out. They immediately shunted me up he queue in terms of seeing a doctor (I think this is policy with asthma) who sorted me out in about 5 mins! He was really attentive and thorough - which can be difficult when you're seeing 10 patients a second in A&E. To compare, I had a similar occurrence in Wolverhampton, and had to wait 3 HOURS before a doctor saw me - and even then he kept drifting in and out. So, well done Selly Oak. It's good to know that the injured of south Birmingham are in safe hands.

Selly Oak Hospital is now exclusively a military hospital and it fills me with a great sense of…read morepride that a Birmingham hospital takes care of the needs of injured servicemen and women. Previously for many years prior to the building of the new super hospital this establishment also took care of civilians. In fact both my mother and grandmother were taken here for different illnesses and I have to say that despite my general aversion to hospitals, Selly Oak always provided wonderful care. A further note, hospital food including that in the canteen is usually notoriously bad. However on more than one occasion I have to admit I actually ENJOYED a canteen meal from this hospital. Hospital's are never are a good place to visit but the people of Birmingham should take pride in the achievements of Selly Oak Hospital as it serves those who make tremendous sacrifices in order to protect our country.

Before I discovered Smiles in the City Centre, I had really struggled in Birmingham to find a good…read moredentist. When I was a student I had scoured my local NHS dentists, only to have my teeth butchered and then be robbed by the cost by the one most local to myself. The whole experience left me pretty traumatised and (I'm sorry to say) led me not to go to the dentist at regular intervals for a few years... On hearing about a fantastic private dentist (that just happened to be over the road from my old work), I decided it was time to get back on it and have my first appointment with this so-called magician... Well, they weren't wrong. I came across Dr Ruth in 2011 and haven't looked back. Smiles dental in the City Centre sadly closed down, but I was relieved to hear my favourite dentist had moved to a new practise in Solihull. Now, Solihull is a bit of a trek from us, but after some deliberation we decided we would make the journey (it is only about 30 minutes by car, after all) to go and check out the new clinic and get our 6 monthly checkups. First thing to note is that Smiles is now Oasis Dental care. Cue us, in the carpark very confused... We weren't told that Smiles had been bought out and wondered if we had come to the right place, luckily (after a brief phone call), we wandered inside in the nick of time for our appointments. The new building looks like an old converted Manor house. It has a little conservatory on the front of the building and the reception area has a TV and is clean, modern and fresh. We were greeted as if we were old friends and I was shown through the labyrinth of a building to the examination room. Unlike many dentists, these guys have a tool to "sandblast" your teeth with a nice tasting lemony concoction. I got the all clear and had my scale and polish within about 25 minutes (with Dr Ruth checking every aspect of my mouth for any warning signs). She explained every part of the process as she went and supplied me with warnings and tips as to where I might see work needing to be done later on. Once I had been sorted, I went to reception to pay. A scale and polish is £65 and the guys always supply the correct paperwork to enable a claim on health cover. The receptionist was helpful and friendly and we made our next appointment straight away. The venue gets bonus points as we were told we could leave our car in the generous car park whilst we pootled about Solihull (saving us a fortune in parking). This dentist may be a trek, but it's worth the journey for excellent care, great staff and a fantastically kitted out surgery. Bravo, Oasis.

I was a bit gutted when I found out my dentists was closing it's doors, but fortunately Dr. Ruth…read morewas relocating to their branch in Solihull. After not going to the dentist for many years, mainly due to being unable to find a decent one locally that I could fit around work, there was no way I was going to let a good one slip through my fingers. So off to Solihull it was for me. Somewhat confused we (Vicky and I) arrived at what we thought was Smiles Dental on Manor Road in Solihull but instead of the familiar green logos emblazoning the place it had been replaced by cool blue signage and a new name - Oasis Dental Care. After some continued confusion all was put to rest as this was in fact the right place and our trusted dental surgeon Dr. Ruth was waiting for us inside with her usual beaming smile and hungry for updates on our wedding last July. After filling in a medical history form and a brief wait while Vicky went it I was called in. I honestly can't recommend the quality of service here enough. Yes, you may be able to get dental cover cheaper on the NHS but the overall care provided by Dr. Ruth and her team is second to none. My full treatment consisted of a check up as well as scale and polish - no mean feat with my mouth as I have inherited my father's hyper-sensitive gums (cheers Dad!) and as such a full gum numbing was required to really scrape away the inevitable detritus that builds up over 6 months. Even though the process is a bit uncomfortable (especially the lidocaine injection in the roof of the mouth - oww!) Dr. Ruth and the team make it as pleasant as possible and after about half an hour I left with my teeth feeling like new (well, they did when I could feel my mouth again!) and already booked in for my next appointment. Hell, they even let us leave our car there so we could have a bit of a wander into Solihull town centre. If you've spotted my review of the aforementioned Smiles before you'll know I can't recommend Dr. Ruth any more as a dentist. If you're on the lookout for someone to take care of your gnashers then there is probably nobody better to turn to.

I enjoyed going there as a volunteer patient last year and previous years, helping the medical…read morestudents with their examinations. I also helped with the tea trolley rounds on Mondays. They have some nice cakes in the shop there.

I had to get a follow-up eye pressure test to clear me for flying, and so came here initially on a…read moreSaturday to the A&E, where the staff were super nice and directed me back to the main hospital where the eye clinic is located in Ward 9. However when went to the eye clinic was informed they closed at noon on Saturday and while I could be admitted, I was looking at a 4-5 hr wait. The staff at reception instead suggested I should return back on Monday before 8:30am, as waiting times then would be less. So according, my brother dropped me off and I got there at 8:20-ish and was given nos 14. Got called an hour later and my information for registration was provided. Then back in line, when was called a second time and described to a nurse what happened. Then back to waiting, but this time in another space. Finally another nurse came out, examined my eye, said she wanted the Doctor to look at it, and back to waiting I went. Finally the Doctor came, said my eye was clearing up nicely and eye pressure was as it should be. I asked if could get a copy of my notes, as them would see a follow up optometrist in Amsterdam and then waited another 30 minutes after which an officious receptionist staff refused my request cause referral letters can only be addressed to a local GP, and I didn't have one! Whew - my experience here was so different (in a bad way) from Bristol Eye Hospital! Longer wait time of around 4 hrs and then they wouldn't make s photocopy of my notes! Not very pleased but at the same time grateful got my eyes checked and everything was fine. Yelp 176/ 2019

Pentwyn Dental Surgery is my local Dentist and I have to say I am very impressed with the service…read moreand professional care the Surgery provide. From the Receptionists to the Dentists working at Pentwyn, they always make me feel welcomed and are very friendly. Dr. David Gingell is a Dental Practitioner at Pentwyn. Having been a qualified Dental Surgeon since 1981 it has always been obvious to me that he knows what he is doing. The fact that he supports West Bromwich Albion means I have been able to have plenty of football banter with him since I am also a Baggie. Every time I have been to Pentwyn Dental Surgery, I have rarely been disappointed. The only minor criticism I would have is the wait. You could be waiting for at least five to ten minutes for your appointment with the Dentist Surgeon. So if you do have an appointment, get there early.

It's fine. That's as much as I can say so far…read more I was attracted to this surgery because of the extended opening hours and because, basically, they were close to me and taking patients. The staff on reception are very pleasant, although the morning I went to register there was only one so the wait was long. Intake assessment is a few forms and measuring your own height, weight and blood pressure. I gave myself 3 attempts at getting a nice BP measurement as the horrific prospect of knowing my weight after over a year of avoidance had sent my systolic sky-rocketing. I returned the following week to see if I was set up and had been given an NHS number and was told I was good to go. I asked to be set up for the online booking. First of all they gave me the wrong details, so I had to go back. When they gave me the proper ones, my account had the wrong address and they'd misspelled my name. I also had no option to book appointments. They fixed the errors when I emailed but told me to call about the booking. After 15 minutes on hold I was cut off and gave up. Multiple emails went unanswered. Eventually went back on and they reset it or something so could book. At last! It's not too easy to get an appointment if you work. The extended hours don't really seem to translate to appointments at those times. You could definitely be waiting weeks. On arrival for your appointment, you check in using a touch screen which saves time. It gives an estimate of the time to wait but that was actually wildly inaccurate when I went. It claimed things were running to schedule but there was actually a 20 minute wait. I occupied myself by almost getting trapped in their bathroom which has a very dodgy lock and using the Boots free WiFi. Actual consultation was adequate. I kind of missed the pleasant GPs in the random walk-in clinics in Canada or my lovely one at home. This definitely feels more like a walk-in effort. All in all, it's alright. Reception are friendly and it's nice to book online, even if it ends up being for the far distant future.

So, as advised in my dentist review - I am scared of Doctors. Yeah... laugh it up.. For me, there…read moreis nothing worse than cold, clinical rooms where you might get bad news. Not so weird now, is it? I have lived in town 6 years now and was chuffed to bits when I finally got a Doctor's surgery open up within walking distance. Located on the downstairs floor of Boots, from the moment you walk in you can sense the efficiency. You MUST book an appointment, however, if you are desperate and there are no appointments available - there is a walk-in clinic right next door. I have been going here for several years now and have only been delayed for an appointment once. The appointment times are pretty convenient, but as you can imagine; it's a very busy surgery. If you don't require an emergency appointment, it's best to call after 10am - if you do, call as early as possible. I've regularly had appointments the same day or the next day. The worst thing is not having a dedicated Doctor. The Doctor's and Nurses have always been great, but it would be nice to have someone you have dealt with before when you revisit. That being said, I've found this surgery to be clean, reliable and accommodating in terms of opening hours.

Since I've used the Equality Act 2010 against this practice my treatment has got worse…read more Their staff do not know how to treat people with disabilitys like myself. Today I tried using the Equality Act 2010 again and reasonable ajustments. And the receptionist kept talking over me deliberitly not wanting to let me use it for my health to help. So then they kept hanging the phone up, which never helped my condition so I kept phoning back. And even without answering cutting me off. I paid a lot of money to join this practice which they asked for and now they are not even answering the phone they blocked me. I'm my opnion they clearly have issues with people such as me with disabilitys. And use a protected act and you get worse treatment. I recorded the call today but also asked for their recordings under a subject access request under GDPR legislation which is free they have to give you it. Things got so bad today they made a threat against me for phoning up when they kept hanging up. So I contacted the Police for and was given a log number for any futher incidences. One manager stated to me about my treatment from the dentist. If you want to complain about treatment complain to him. I allready advised them the dentist scares me do to certain actions. So asked for ajustment for me not to deal with him directly and they ignored this as well. They tried to say he is inderpendent from them. But the fact is they have a duty of care. And they have what is legally known as a NON DELEGABLE DUTY" The amounts of money from what they state has gone right up over £1000 for me. Not the prices on their web page. You see the real side of these when you start to complain they are not so friendly then. And I am classed as disabilied.

I see this dental practice nearly everyday because I travel in that direction most days to…read moreBirmingham town centre. Every time I'd passed there, I'd always wanted to go in and ask about the dental services they provide. Because I've seen signs being advertised across the Great Barr area, and I really needed a good dental surgery. I don't like dentists and I don't think many people do. So, when it came to the time when I knew I had to go, I had to make sure the surgery would be a great one. I'd heard so many good things about this surgery, so that's what convinced me to go with them. Once I registered with them, I received an exceptional service. Especially from the dentist that dealt with my dental treatment. It's great to know we have such brilliant dentists like this around which you can register with even if you don't live in that area. As it was an urgent treatment, I'm glad I went to a reputable surgery.

I've worked here for 18 years. The people of the area and my colleagues here are really friendly…read moreand welcoming. Like lots of older hospitals it spreads over quite a large area. I have to devote a lot of time if I want to go from one end to the other, not that it's that far, but simply because people always want to stop and pass the time of day in a friendly manner. There is nothing like black country warmth! I'm really proud of the healthcare services that the hospital provides the local people. I grew up in an area some of the West Bromwich down in South Wales.

Sandwell General Hospital is one of the main Hospitals that operate in the Birmingham and West…read moreMidlands area. Being a Hospital patient is not a nice feeling and I have been in that position before. There are millions of people who are being treated in Hospitals across the world and I know exactly how they feel. I have had an operation at Sandwell General Hospital and the staff at the Hospital looked after me very well. I did find it difficult to sleep and the bed at times was uncomfortable. The Hospital food was not brilliant either but then again we have heard many people complain about the food at Hospitals. I can only speak about the way I was treated and those who did look after me did a great job. They regularly checked up on me to seek if I was OK and asked if I wanted anything. Staff at the Hospital were first-class and I have nothing but praise for the job they did.

while the doctors are good, the reception staff are beyond unhelpful. they lost my documents THREE…read moreTIMES, seem incapable of understanding any question I ask and refuse to help when the online form doesn't work. also they used the wrong name for me and blamed me for it despite me having the same name the whole time I have been registered. would recommend the reception staff all get GDPR and sensitivity training. would NOT recommend anyone registers here.

The All Saints Centre is one of those does-a-bit-of-everything institution. It host events in the…read morehall for the elderly, Zumba, a Lloyds Pharmacy, a Feet-first shoe store, a GP and houses a variety of children's charities and social enterprises. It's a recent development on the Kings Heath high street, it neighbours All Saints Church and opens out onto the new Kings Heath Square. Being a very light and spacious centre this creates an uplifting atmosphere to the place. It is a wonderful resource for all of the community to rightfully enjoy. The function of it is broad, so if you need a large space for an event then I'm sure the centre could cater for your needs. The All Saint Centre is a great local asset - with many worthwhile causes to get involved with.