Short Version: Norm helped me over the phone and in store and he was amazing! I had a wonderful…read moreexperience and will definitely be back! Long Version: I had been looking at getting into RC cars for awhile and had settled on a brand and model on my own after extensive research. Traxxas Bandit for $189 seemed perfect for me. It was reasonably priced with good standard performance and features. I was looking online but everywhere I saw one, it said "could take up to 10 business days for delivery" and I really wanted it sooner so I started looking around in town. A different store had one and they were nice enough but I didn't know the $189 didn't come with battery/charger and wasn't quite ready to spend the cash. When I WAS ready, I decided to call a Hobby Town instead because the other store was a little dirty and while the employee answered my questions, they weren't very personable and when I thanked them for their time but said I wasn't aware of the full cost and I'd have to postpone my purchase, they just kind of stared off and didn't say anything. Like they were annoyed I didn't spend any money after I took up only approximately 5 minutes of their time. Not the worst customer service but still far from the best. Norm at Hobby Town however was wonderful from the beginning. I perused their site to make sure they had what I wanted and called to confirm. Norm answered with an enthusiastic and upbeat attitude, answered all my questions, reserved the unit behind the counter for me and said "see you later" in a way that seemed he was actually excited to see and help me when I got there. When entering the store it was the same way, happy greeting and warm smile. I explained who I was and again he seemed excited. This made me feel very good about my choice to purchase here instead. Again he answered all my questions, made recommendations when asked for them and was even nice and acknowledged my children when they asked or told him something. We left the store smiling and excited to get my Bandit home and couldn't have been more pleased with our experience. Thanks again Notm, I'm sure I'll be speaking to you again soon!

I love this store the owners are great guys very helpful and happy to see them both doing well thru…read moreeverything. Really couldn't have better staff there everyone is helpful knowledgeable and friendly. Lucas is a really smart and quick guy knows what I'm after just about every time I come in. Only thing I can say bad about the plane is it's too easy to spend money haha. They give the term lhs a good name and I'm happy to come in browse their wares and spend money on cool things I don't need or the things I do :)

Oversold on Yugioh product and did not deliver on time. By the time it was canceled cost additional…read moremoney to buy it from elsewhere. Communication was good but the right response would have been to purchase the product from else where or fulfil with the current allocation

I've been there tons of times and will gladly keep returning! The owner is very nice and incredibly…read moreknowledgeable about his figurines. I've not been to any other stores that even come close to his Star Wars figurine selection. Also, you can't go wrong with his huge selection of $1 comics!

great place with loads to choose from and friendly staff one of the best hobby shops aroundread more

I bought a rc plane and it is my new hobby I come here a lot. The people are kind and it's…read moreaffordable.

My family decided to drive down to Leavenworth for a fun afternoon (bet Michael Vick has never said…read morethat), and this was our first stop. What a neat store! It has three floors--the second level, which is the main level, has a large collection of Banbao toys, which are like Legos but cheaper. They also had many other cool things like models, marbles, and marshmallow guns (and plenty of other things that don't start with the letter M). The top floor had more toys, such as a wall of Playmobile, some German toys, and some more neat models, including models of Leonardi da Vinci's inventions that you can put together and actually make work. There are also some toddler and preschool level toys, like pretend food and Melissa & Doug puzzles and toys that teach skills like tying shoes. The bottom level is a model train lovers dream. We love looking at model trains but absolutely aren't into making them, but it was really cool to look around and see what a model train enthusiastic world is like. Customer service is great. I think we spoke with the owners, or at least some of the main employees, and they were super nice, showing our shy children some of the toys and letting my kids try them out. It was clear that they really love toys and their customers. We left without buying anything, but we're hoping to come back soon and give them our business!

Miracle workers! We had a last minute ask from one of our kids for Christmas and Dad's came…read morethrough. We were able to pay over the phone and pick up Christmas Eve day. Great customer service!

Good, low prices on movies and games! I came in to get a missing adapter for an old Atari 2600,…read moreand they not only had it, but it was very reasonably priced. I will be back!

I would give them no stars if I could. Horrible customer service. The guy acted like I was…read moreinterrupting him. Even though there were no customers in the store. I will never buy anything from them. Go to Game Stop they care about their business.

Staff is very friendly, knowledgeable and helpful. They have a huge selection and competitive…read morepricing vs online vendors. My boys broke their rc truck, so I brought the broken piece in and the staff knew exactly what part it was and how to fix it. It was in stock, so after following their instructions, my boy's trucks were back up and running later that same day!

These guys are great! They are more than willing to help get you eat you need. Need a kit, parts,…read moreor just want to discuss the hobby, they go out of their way to make the customer is happy. Been going to them when I'm in Topeka for over 20 years. Highly recommend!

I like Hobby Lobby for everything, crafts, yarns, gifts that you don't find anywhere else!read more

My favorite place on earth! Very helpful sales associates. I found three gifts and wrapping paper…read moreand beautiful gift bags on sale.

You can bring your own games and sit and hang! They have a little cafe that specializes in waffles…read moreof all types, a full bar as well. We found the last table (lots of tables but they get busy!!!) on a Saturday evening-- and brought wing span so we hung out, ate, and played for several hours. They have a ton of board games and accessories available for purchase too.

When I moved here, I was searching for a great game store, and we're in luck in KC because there…read moreare a couple great ones!! TableTop is an excellent stop for anyone interested in card games, board games, puzzles, unique finds, Warhammer materials, or groups to join! First of all, TableTop has an excellent selection of games and other related materials. I've never seen so many Settlers of Catan or Ticket to Ride expansions, but if you need them, they're available! They also just have so many games that I would have never seen before, so I always make sure to have a while to look around to find new things. Second--everyone who works there is SO GREAT and very, very knowledgeable. I can't tell you how much more exciting this makes the experience because they are willing to spend time and give options based on what you're looking for. During my last visit, I got to share some of the games I really liked, and we vowed to come back and share about our experiences next time! Love this place. Basically, I'd give them all my money if that was a feasible option. Thanks for all the great games, suggestions, and interactions, TableTop!

This is a very popular store in City Market. They have such huge collection of wide range of games,…read moreincluding puzzles, cards, board games, video games, gaming accessories, chips, dice and so much more. They also have a section for gamers to sit and play together. We found some unique games in the store. My daughter liked the Hello Kitty Candyland. The prices were fair, only couple of bucks more than Amazon, which is understandable for a physical store location. There were also multiple associates in the store. All of them were friendly, looking to assist customers. Some were very enthusiastic talking about different games and the strategies.

Pricing is a little high here, but the selection and location are perfect. This is a great spot to…read morecheck out if you are a fan of any game or just looking for a new game to play with your family. Puzzle lovers will also love this store. Customer service was spot on and everyone working there was very friendly interactivity with all of their customers.