I brought in a comforter to be washed. It's expensive so I was worried about running it through a…read morecommercial washer. It was dirty from normal wear and tear. They told me to wash it myself because it was too dirty. I'm a bit confused as I thought this was a service where dirty items are cleaned.

My neighborhood dry cleaners. They did an emergency press-only for me for free, while I waited.read more

This place was my long time preferred neighborhood drycleaner until some very recent bad…read moreexperiences. After this most recent one, I'm finished. I had a simple order. One wool sweater with a split shoulder seam that needed mending and dry-cleaning. Took it in on a Tuesday and they said it'd be ready on Friday. I went back on the following Tuesday and the older gentleman working the counter (had previous bad experiences with him) couldn't understand me - apparently had extremely limited English skills with no one else available to interpret. He wandered around the shop confused for about 25 minutes trying to find my order and completely failed to do. I ultimately had to leave (had to get back to work). I then made another trip back before closing when, thankfully, there was a different person at the counter who, with exactly the same information I gave the older gentleman, brought out my order in 90 seconds. The second clerk explained that the old gentleman was his uncle, who on top of not understanding English, is hard of hearing - but they can't persuade him to retire. I understand that these businesses are often family operations, but that's not really my problem. Finding your customers' orders is the most basic of all basic customer service functions and you can't have someone interacting with the public who's unable to perform the basic, basic services. There are other drycleaners in the neighborhood and I'll be giving them a try. They literally can't be any worse.

The absolute worst customer service I have ever received. I never write reviews but my experience…read morewas so awful this is the first. I let the owner know what day I'd like to pick up my clothes, showed up and they weren't ready. This was after 20 minutes of him trying to look up my name. I was polite and said I'd come back two days later. On my second trip in, one item still wasn't ready so I said I'd come right before closing as I was leaving the country the next morning. When I showed up to pick up my things, he had closed early and gone home. I will now be leaving for work without my clothes and will never return to this dry cleaner again. I highly recommend you cross the street to the other dry cleaner and avoid this place at all costs.

Got here early on a Monday and it was empty. Several sizes of washers and dryers to pick from to…read morefit your needs. Large platform upfront for folding clothes. You can use a card, app, or coins. There is a coin machine and a machine for detergent. Giving it 4 instead of 5 due to just how expensive it is. The smallest machine is $4 to start and it looks like the size of a bathroom sink.

There were a few washers and dryers not working ! I had a problem with one washers not spinning…read moreand my laundry was really wet. I called the I called the number posted on the wall for the manager and I must say I was really impressed with how fast they got back with me and they helped me with extra drying time by remotely starting the dryer. Much appreciated.

After years of having my purple bags of cleaning picked up and dropped off I was forced to move and…read moretry a new spot. I went to ProCare based on reviews. It's been two years now and I could not be happier! My first visit I brought in a ridiculously huge bag of laundry and I assured the man behind the counter I would understand if it wouldn't be ready in the next few days . He smiled and assured me it would be ready, and it was! That was before COVID. Now, with the reduced amount of clothes I have, I drop off and pick up the next week. It's not like I have anywhere to go? LOL Now that's funny! The service is still as exceptional as before! I highly recommend ProCare.

These guys are awesome - On multiple occasions I have procrastinated and needed my stuff back…read morequickly and they alway come through.

We have been using ProCare Cleaners for the last 4 years. They recently moved to a new location on…read moreTerwilliger. This new locations is located next door to Tyron Creek Sports Bar. The ample parking makes it a bit easier to find parking. The service level provided here has always been of high quality and they truly take time to care for your clothing and other products. That explains why I continue to be a regular repeat customer. I value my clothing and want the best care and cleaning possible to ensure a long life of my clothes. They are quick to point out if there was a problem getting a spot out of your garment. While I often don't need a quick turnaround when dropping off my dry cleaning, when I have they are very accommodating in turning around a piece of clothing. The store is clean, the owner and team are friendly and professional. I highly recommend their services.

Great place to get your clothes dry cleaned! So impressed by their services. Alterations can be…read moredone there also. Service is amazing and so prompt! The staff is also great and friendly. I've been using this cleaners for the last 4 years and could not be happier with the service I received. My clothes are always fresh, pressed and perfect. There are many of options for dry cleaning. Not may options for cool people that run a dry cleaners. The staff is down home people. I will continue to trust ProCare with my clothes.

The only thing I'm going to say about her is, AMAZING! She was so incredible, kind, and…read moreprofessional. Not only was she fast but her attention to detail was unbelievable. We are going through a renovation right now, so we have not had a washer and dryer in sometime so the amount of clothes we had was extensive. She came to the house, loaded it up, washed it, dried it, and had it back to us in the same day. I could not recommend her enough. We will definitely be using her again!

Amazing service. I booked my service online the night before and turns out they do not offer…read morepick-up service for the location I was staying at. Michelle went out of her way to help and did everything possible to make sure I was able to get my laundry washed. She was amazing and provided the highest level of customer service. I truly appreciate all she did!

They consistently deliver good service and deliver on time. I usually just have minor tailoring of…read morepants and laundering of shirts, but my customer experience is smooth sailing.

Great service and asked for a quick turn around time & they got it down with time to spare! Value…read morewas good; what you spend at any typical cleaners & it is very close to my house which is a plus! Very generous and helpful in all aspects.

Not worth the convenience of saving a 5 min drive down the road to Beau Brummell Dry Cleaning…read more They do not outsource dry cleaning, it's cheaper, and way more timely. Pretty disappointing experience. Called twice to check if my sport coat was ready I dropped off a week ago. Left a voicemail, after no hearing from them all morning I went into go pick it up clean or dirty, it's been a week... Sport coat was no onsite, I asked when I can pick it up she said idk we can call you if you like? Yes please call me, then 10 mins later it was magically done and back at there shop.

Great service, friendly staff and they did an amazing job altering my pants plus getting some tough…read morestains out of my suit. I will definitely be back! Reasonable prices as well.

I could not have been more clear about how important my shirt was and the attention to removing the…read morestain. When I received the shirt, I checked for the stain and was relieved it was gone. I got home only to see they stapled the "special" tag directly through the collar and ripped the fabric. A careless choice when the tag for the shirt is right there! Additionally, any dry cleaner who is thoughtless enough to use staples on clothes should be in the garment business. Spend the extra money and go anywhere else.

My band new clothes were dropped off at the Hall Blvd. location last week. I went by to pick it up…read moreand the place is burnt down! I have called three different numbers now and all of them are none working numbers! Very frustrating needless to say. I would hope they at least have a data base and reach out to their customers that were effected. Nothing so far! Hoping for the best for the owners and all the customers.