I've only been to this Soopers a handful of times. It's a decent store, though it isn't always stocked as well as others. That said, the produce--both fruits and vegetables--has been fresh each time. The customer service desk is conveniently located just to the right of the entrance, and even on Christmas Eve the line moved along relatively quickly. read more

King Soopers - a row of spieler bottles - Grocery Near Me - Aurora, Colorado

The last few times I've done curbside pickup I've been given items that have a broken seal. The grocery pickup shoppers really need to do a better job at checking an item's quality. read more

King Soopers - Brand new and the seal is missing. - Grocery Near Me - Aurora, Colorado

Placed a online order for pick up and a few things were missing & as I go to customer service the lady was very rude and unprofessional. She got upset as soon as I walked up didn't even get to speak before I seen her face just mean mug me. as she was calling the other associate she said with her back facing me that they will come in a minute and to get out of her line. Mine you there was no one behind me . Asked for her name and she did not want to give it to me . read more

King Soopers - Rude person - Grocery Near Me - Aurora, Colorado

Tried to order Christmas meal for my 94 year old mother and step father. First it can't be paid for ahead of time, you have to pay for it when its picked up. Well I'm in Texas and the store is in Colorado. Nice huh. So they have to pay and I pay them back. (Christmas gift) And then they can't find the order, you can't get the store to answer the phone. Called corporate, (Kroger) they couldn't get thru either and no help. So I guess at this point no Christmas meal for Mom. Thanks King Soopers (15250 E Mississippi Ave, Aurora, CO) read more

Physically went into the pharmacy to refill my prescription that I need to take 1 twice a day or I'll have seizures and was told they needed to place an order and to come back the next day at 10am for me to pick up... when the next day came, I usually receive a text message saying it's ready and I never received one. So I called to ask and make sure that my medication was ready for pick up and they hadn't even placed the order at all! Not even a sorry for not placing the order! Very poor from the pharmacy department, why work in the medical field to help people who depend on you and you're not doing your job correctly or even at all??? read more

My total for groceries was $226, I gave the cashier $183 in cash and told her I'd pay the rest on the card. She still charged me $65 on my card. Maybe you should teach your cashiers how to count cash. Or take a counting class. read more

This store is pure filth. If I get tricked to buy another $5 bag of lays chips or $8 bag of grapes. Because of the *disclaimer on the price. I might just have to self checkout some discounts by not shopping here. read more

Went to this Kings Soopers late one evening I believe a Sunday night after picking up my mother in law from the airport. My mother in law was hungry as she just flew in from Mexico and with in being 10:50 pm King Soopers seemed like the best option for food. My husband and mother in law walked up to the door where there was a security guard that told them they could not enter because the store was closing shortly! My husband asked him if they could just grab something quickly as they already knew what they were shopping for. He still refused to let them in. How rude! This would never happen at the King Soopers we frequent in our neighborhood! You can walk in anytime before 11pm but they will usually remind you it's near closing time which is expected. For one thing why is the security guard in charge of the hours King Soopers keeps! All King Soopers have the same policies, same hours. Avoid this store as it's a risk you may not get in! read more

The cashiers are always nice and friendly, but that's the only positive here. They frequently run out of carts. the deli staff are champions ignorers, they'll look you in the eyes then continue to ignore you. They're frequently out of stock of various items in almost every department. There are other King Soopers, or competitors, not too far from here that you should visit instead of this location read more

Great staff, but at night the store falls apart! Long lines and no employees to be found. The meat department is great!

There is a 1st Bank BRANCH and ATM located inside this King Sooners. It's awkwardly built in the middle of the deli, and fruit department, making it harder for both parties to navigate between the narrow path. Long lines of people who want to badly write their checks, deposit money etc., and those who want to pass these eager customers to shop the essential meat and groceries. Super inconvenient and awkward to constantly say "excuse me, I'm trying to pass," otherwise, the service was wonderful and pleasant to deal with. Parking was not a nightmare, even at the peak of busy hours. I did enjoy the nice young lady at the customer service desk, because she's the one who escorted me to the branch of 1st Bank anyhow. This location is not modernized and the lights are dim and very triggering to my anxiety and makes me feel dizzy. claustrophobic, it feels narrow and super crowded. Service is wonderful nonetheless, this is a dead beat location who STILL gets the job done. read more

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I had a watermelon thrown at me and then manager told me to take off my shoes because they were "too loud"

Convenient location to my family's home. We are able to walk over to do light grocery shopping if needed. Staff is friendly and the store is clean. read more

deli was only thing i came here for now its ruined. no cold sides on chicken plates, everything prepackaged In deli. take this L king soopers read more

This store gas gone down hill and fast since covid hit. The last 5 times I have been in this store over the last 2 weeks, I have had to go get my own cart out in the parking lot. Once maybe 2 times I can see but literally every time I come in now. I am just going to start shopping elsewhere. The store is not very clean and the cashiers are as fast as the DMV. read more

Yeah I certainly like to store the prices are reasonable it's very large has almost everything that you have one I have shopped at sprouts and one other store but I definitely will be coming back to King Soopers read more

After waiting 20 minutes at customer service when next in line ( 2 staff taking a very long time each with a single customer) one of the 2 staff then got on the phone for 10 minutes! After 30 minutes I was referred to a manager about exchanging coffee I bought for another brand, when he said it's up to his "discretion" and he would not help me. He was so incredibly rude!!! When I politely asked if another King Sooper store might help me, he started yelling in my face to go away!!! I am beyond incredulous over this. This is the worst King Soopers I've ever been to, and after the one on Monaco (where customer service clearly hates customers and is often void of any staff help) I thought it couldn't be worse!!! read more

The worst Ling Soopers deli ever. The workers are rude and seem miserable like they don't like their jobs. The chicken is good as that's why I come back to it periodically. read more

This is an amazing King Soopers store. I have been shopping here for four years now, and overall have never experienced any issues. Many of the negative reviews are giving the appearance people do not understand how the business world works and what the employees and staff have to go through on a daily basis. Every time I go to this King Soopers at Mississippi and Chambers in Aurora, Colorado, the employees are kind, helpful and efficient. And all the products I need are there, including organic and personal products. I can tell you in life the way you treat others is often how you will get treated back, so more than likely if you are complaining and not taking into consideration everything overall, and the current situations around you, this is why your perceptions are so negatively biased. I do not like shopping at Wal-Mart, and even though this King Soopers is a little distance farther than Wal-Mart, I will ALWAYS shop at King Soopers. In Canon City, Colorado (my hometown), there is a City Market, another Kroger brand, and I always go there when I visit my mother. I love this store and will continue to go back! Thank you to all the staff and employees! I think you are amazing people and do a wonderful job no matter what! Blessings and peace to each and every one of you. read more

its always busy no matter what time of day or night. I would love to see them remodel this location, as it seems behind the times with all their other locations. there are a lot of issues with the checkouts I would agree. Either not enough open or you come at the time where they are switching out tills or switching over to the selfcheck lanes only at night. there are a few cashiers/managers here that I try to avoid, they are usually the ones that have been there since colorado was elected as a state. cranky, moody and bossy. Also on the flip side the shoppers aren't any better either sometimes. I have seen more chicken necking, finger snapping, name calling at both other shoppers and employees than i have on an episode of jerry springer. read more

This is by far the worst supermarket near my home. They often don't carry common things you need (they just dropped Swanson's vegetable broth, why?). The meat counter rarely has any higher end cuts of meat. I have never found filet mignon there. The people shopping can be questionable. And rude. Or just plain loud. But that's much of Aurora, for you. I've been here for most of my life and it doesn't bother me, much. What REALLY bothers me is the deli counter. I have waited for service for 10 minutes without even being acknowledged by the staff behind the counter, even when there is no one else trying to get service. The staff will just talk amongst themselves or just plain ignore your presence. Terrible service. Terrible! Give me Albertson's any day! read more

Yikes. I mean, YIKES. Do not come here after 9pm or so, it turns into night of the living dead meets the worst run grocery store on the planet. I did, and I think I'll never be clean again. The shelves looked like a series of preschoolers came in over the course of three years and beat the living snot out of the products with baseball bats while wearing muddy, black soled shoes. And while a Grand Prix race was going on. And while the shit monster from Dogma roamed the aisles touching everything Just filthy. The only thing worse than the store presentation was the staff and their "please kill me now" attitudes meet a "I don't care if we all live or die" mentality. It's like a Wendy's at 11pm when the boss goes home and the kids start to run the place, and within an hour it turns into the bad parts of the Lord of the Flies. ahh, I feel better now. Like going to therapy for PTSD. I can sleep now, the lambs have stopped crying. read more

I needed two things and check out wasn't bad, and really came in for a money order. Customer service here Is AWFUL!!! CSA behind the counter leaves to put things away instead of helping customers in line. Seriously!?!? Manager walks by us ALL standing in line to go from the back office to the front office without helping anyone. Huh?!?!? A lady, who was not in uniforms walks towards the back and when I ask her if she's a manager, she shakes her head. Then why are you peaking your head into the back office!?!? I stopped by his location for convenience, on my way home. So glad this isn't my home store!!!!!!! read more

If I could give this store negative stars, I certainly would!! This is the worst King Soopers I have ever seen. I will not return! Worth the drive to another store! read more

King Soopers - The entire store looks like this!!! AWFUL!!! - Grocery Near Me - Aurora, Colorado

Lord this store is nothing but a huge mess. When you arrive you will notice a parking lot full of shopping carts & trash. Upon walking in the store you will be greeted with an awful smell- the strange part is sometimes it smells like mildew & mold while other times it reeks of dead fish. It is pretty hard to concentrate on shopping with this horrid smell. It's almost like they are mopping with dirty mop water.. Was in the self checkout lane once when we needed an override. The woman was standing at the front of U Scan for a good minute talking to her friend. We had to go interrupt her conversation to get some help. She didn't say a single word to us! Not one. Just walked over and punched in a number and walked away. She didn't even complete the override. She left it on this screen which would've given is the ability to edit/ reduce prices on our food. Luckily I have worked for King Soopers before and knew just what to do to exit the screen. But how incredibly unprofessional.. what else to expect from an establishment like this where all the employees look like ex-cons and like they do not take care of their personal hygiene. I stopped going to this particular King Soopers after this incident, and now go to the one on Colfax & Altura. read more

This is the worst king sooper to ever go to. Not just because the places is always massively disorganized, but also because a good chunk of the staff are rude and disrespectful. One in particular is Sabrina, the older grayed woman working the self check out. With every question asked, or any assistance required she sarcastically, and with the paces of a snail pass it's prime. I believe that because she drives a BMW she is to good to be working there.And it shows in her demeanor. Please give her training or something. read more

There is a form on the receipt that allows me to give positive feedback unfortunately the receipt ran out of ink and I couldn't make out the last couple digits of my survey number so I hope this gives credit to he persons I am seeking to recognize. The ladies at the deli on wed june 24 at 515, Maggie and Miriam were incredibly helpful fast with service and very friendly. I have had very good experiences at this deli every week for the last couple months I want to make sure that the whole department gets credit for the great customer service and delicious reasonably priced food the two ladies listed above Are excellent and have always been so nice to me. Happy shopping! Thank you ladies, Ill be sending more people your way, I will also be in again soon, thanks again to the whole staff at ks deli on Mississippi and chambers you ladies are great! read more

Positives: Has a 1st Bank, produce is very fresh. Negatives: Much smaller and less impressive than the other KS's I've been to. No olive bar! : ( Though I can understand why. This KS is in a poorer neighborhood. The one off Havana is muuuuuuuuch nicer. read more

This location is ok. I go real early in the morning and it's hard to shop when they have aisles taken I over by pallets and people restocking merchandise. Some of the staff is really nice asking if the can help me. I just hate that its so hard to shop with all the pallets in the way and blocking off aisles. read more

Thought this store is sometimes criticized for being disorderly, I experience it running with priority on customers real needs. The staff there is very friendly and proficient. This is a wonderful store to shop! read more

Every single morning same thing. NO checkers and a line to self check , took me 20 min not ok Different day , same story. This time the self check out machine was not giving me the prices listed on the items shelves , again not a sole to be seen anywhere to help or explain . I'll start shopping elsewhere. read more

I love going to king soopers and never really have many complaints. This location is not typical unfortunately. It's always packed which isn't the stores fault but it seems to always run out of certain products. You would think after seeing how crowded it gets they would plan for more products. I'm always a little nervous to go in there at night because of the people who go there at night. Gets a little sketchy. Disappointing considering it's close to my house. Think I might be better off going to the one off illiff and Buckley instead. read more

If i could give 0 stars i would three days ago the mens bathroom flooded and was closed three days later and it still hasn't been clean this is probably the most disgusting thing known to man noone wansts to smell three day old shit all over the floor and when i ask a associate they say they dont speak english so i ask them in spanish and they ignored my proposal read more

I wanna give props to Crystal D. She helped me out at the Money Services counter a few days ago. I had some issues with a money order and she went the extra mile to ensure my satisfaction. Let me be clear, she did not have to do this, and frankly, I did not expect her courtesy. But, she helped me out and alleviated a lot of stress. Thanks, Crystal. Management, this is exactly the type of person you want working the Money Services counter. She is intelligent, courteous, and logical. Not gonna lie, I have had my issues at King Soopers in the past, but this experience will keep me coming back. read more

Nothing against the store, management or the staff in general but one person. We were made aware of a service very recently and therefore we went back to the store to ask for it as we were happy about it. We found a tray of chicken in the chicken aisle that was clearly seasoned and labeled Cajun-seasoned chicken. We brought it home and tried it and it was really good so on one of our grocery run back to this king soopers, we asked this one nice gentleman that worked in the Meat department and he said that they must've seasoned that chicken for a customer and they changed their mind so they put it back out on display in hopes that It would actually sell. So we then asked him to season a tray of chicken we had grabbed out of the display case and since then we have been going back to get chicken seasoned 2 other times until just recently. So clearly we've been buying chicken a few times already until we went one day and KAY was working in the Meat department and had refused to season our chicken and said that they have never done that and that whoever sold us the chicken tray and had it seasoned shouldn't have done that. She rushed to call a manager over the intercom and he came and explained that he did not manage that department so he was not a 100% sure but he did a good job by making his customers happy and honoring our request. However, Ms. Kay was not happy with it and basically just poured seasoning over the top of the chicken and sealed it back up. The next time we went, Ms. Kay was there AGAIN and she either remembered us from the last time we went or she was just not a fan of doing this service. We waited for her to finish whatever she was doing for maybe a couple minutes then turned around and said, "what do you need?" No hi, hello or a nicely, "what can I do for you?" No customer service skills whatsoever. I kid you not, we always get bad customer service from her and she never is friendly or approachable but I'll forgive her because she still has to wake up everyday to go work her job while I go about my life. So good luck Kay!! Hope you find a better job in the near future or hopefully retire so you don't have to deal with customers. read more

This King Soopers is god awful. I honestly hate coming to this kings because of the poor condition this store is in, the sketchy crowd of people that frequently roam the parking lot at night and ask for money, the lack of quality foods and produce, and the overall staff here. I'm all about fresh produce and it doesn't even matter what time I go at, the produce section is always sparse and never has great produce. This kings is a world of a difference compared to the one I've been to in Parker, Boulder, and some parts of Denver. I honestly think they don't upkeep with this kings because of the socioeconomic status of the people that live here and since aurora is "ghetto" they don't even want to bother to keep things stocked up because people probably "can't afford it anyways". Such a shame, but I guess the world revolves around money, so people living in lower socioeconomic situations don't deserve a nice store I guess.. read more

The worst grocery store around! I love fresh fruit and vegetables, this store has an extrememly small produce section, and what is there is old and half dead. There are many other stores in this area, pick one of them instead. read more

Went here about 8 o'clock just wanting a chicken breast from the deli for dinner. The guy in the deli told me that all they had left was under the heat lamp out with the rotisserie chicken all they had was a few big bundles of fried chicken in a plastic containers for $8 I asked the guy in the deli if he could just take a breast out and weigh it because I didn't need all that chicken since I'm just one person and he said no.. The good news was that there is a KFC in the same parking lot. I will take my business elsewhere. Congrats you've lost a long time customer. read more

Fucking GHETTO!!!! I stopped by here one night after we first moved to Aurora 2 months ago. This place needs a serious update. It was like I walked back in to the 80's when I shopped here. The place hasn't been updated in many years and the clientel that was in the store and in the parking lot were a little questionable... I won't be coming back. read more

Why is it 830pm and NO BUGGIES at all in the store don't you have people who get paid to collect the buggies? It's irritating to get off work to go into a store only to have to go back outside and fetch a cart half way to the end of the parking lot because your employees are not doing their job read more