I am genuinely shocked by how unprofessional this business is…read more I tried to buy an item from Belmont Coin & Jewelry. I emailed twice and called three times. When I finally reached someone by phone, I was told -- directly -- that they don't have time to answer emails or take calls because they are too busy. Read that again: too busy to answer customers who are trying to give them money. There is no proper online ordering system, no follow-up, no basic customer service, and zero respect for potential buyers. If you don't want to sell online or respond to inquiries, then don't pretend to have a website that suggests otherwise. This is not how a legitimate or serious business operates in 2025. Ignoring customers and brushing them off with "we're busy" is unacceptable. Communication is the bare minimum -- and they completely failed. If you value your time or expect even basic professionalism, look elsewhere. What a mess.

Went to take some 18k gold in told me it was $140 per penny weight over the phone. Got there then…read morethey told me it was only 120$ per penny weight. then they told me my 18k gold was only 14k even though it tested between high 16 to 17.5 on their Xray so now it was only 100$ per penny weight. When I was in there a few days previous they told me it was 18k. Years ago this place used to be fair but don't think I'll ever go back. Make sure to get some other quotes before you just take what they offer, they seem. I miss the old owners.

Nice selection of fine jewelry. Great customer service with warm, friendly staff. Great work on…read moresome repairs and design work!

I received unprofessional treatment from Scott Hannig at Elizabeth Diamond Company at 7245 Far…read moreHills Avenue. He removed my stones from their original setting without my permission! And yelled at me when I brought this to his attention! Respectfully Terri M

I went to sell silver. The man who helped me was friendly and efficient. I was pleased with the…read moreoffer and it didn't take long at all.

Way more friendly and less smug than the other coin place in Florence. Keep up the great work!!read more

Tony at Gem City Coin and Jewelry is the real deal. Super knowledgeable, honest, and went out of…read morehis way to help me. Found exactly what I wanted at a great price. Best coin and jewelry shop around -- five stars all the way.

Tony, the owner is a veteran, and very knowledgeable. He is the BEST! Very fair and honest.read more

Very nice experience. The ladies were very knowledgeable and professional and fair. I would…read morerecommend this shop for used jewelry and coins.

Great for your bullion and used jewelry needs. Justin is a fair guy and will sell you PM at a small…read morepremium over spot. He will also buy PMs from you at a better price than most other jewelers. I've been a decade long customer.

For all your jewelry repair needs and much more. Jeff is very knowledgeable and trustworthy and all…read morearound nice guy! Proud to say he is my friend.

The owner is a very nice, honest man. He is fair in his gold and silver buying prices. It's a small…read morestore but has a nice bit of variety in choices. He also offers repair services at an excellent price.

Very informative down to the point. Highly recommend…read more Bought my silver coins on the spot.

They were very upfront and honest with what they would give for your jewelry/gold. They were also…read morefriendly and were not pushy which I liked. I will definitely use them again.