My experience at James Free was amazing I went in to have a battery put in my watch. Michael Gudger…read morewas very professional and kind , my experiences in other stores I had been treated me like I was an interruption to there day. I told Michael I was retiring this year and I wanted to treat myself to a new watch at some point. Without hesitation Michael started showing me watches we talked like we were old friends as I looked at a couple of watches. The fact that he took his time with me knowing I was in the looking stage was impressive. I will come back when I'm ready to purchase and see Michael. I came in for a watch battery and left gaining a new friend. Thanks again for a great experience. Jerry Allison

Super friendly sales staff and a great selection of jewelry and watches. The new renovations are…read morebeautiful, very upscale feel but still comfortable.

Nice selection of fine jewelry. Great customer service with warm, friendly staff. Great work on…read moresome repairs and design work!

I received unprofessional treatment from Scott Hannig at Elizabeth Diamond Company at 7245 Far…read moreHills Avenue. He removed my stones from their original setting without my permission! And yelled at me when I brought this to his attention! Respectfully Terri M

Went to take some 18k gold in told me it was $140 per penny weight over the phone. Got there then…read morethey told me it was only 120$ per penny weight. then they told me my 18k gold was only 14k even though it tested between high 16 to 17.5 on their Xray so now it was only 100$ per penny weight. When I was in there a few days previous they told me it was 18k. Years ago this place used to be fair but don't think I'll ever go back. Make sure to get some other quotes before you just take what they offer, they seem. I miss the old owners.

I am genuinely shocked by how unprofessional this business is…read more I tried to buy an item from Belmont Coin & Jewelry. I emailed twice and called three times. When I finally reached someone by phone, I was told -- directly -- that they don't have time to answer emails or take calls because they are too busy. Read that again: too busy to answer customers who are trying to give them money. There is no proper online ordering system, no follow-up, no basic customer service, and zero respect for potential buyers. If you don't want to sell online or respond to inquiries, then don't pretend to have a website that suggests otherwise. This is not how a legitimate or serious business operates in 2025. Ignoring customers and brushing them off with "we're busy" is unacceptable. Communication is the bare minimum -- and they completely failed. If you value your time or expect even basic professionalism, look elsewhere. What a mess.

I have a ring custom-made and couldn't be more thrilled with the outcome. It's absolutely stunning.read more

We had a chance to have Mr. Thuan Nguyen make our wedding rings a while ago. He did not disappoint…read moreus and made us the perfect custom rings that my wife and I love them so much, from the design, the size, to the price. Since then, I had a few more opportunities working with him, as well as referring him to my friends for their jewelry need. We only heard all good things about Mr. Nguyen, including some difficult fixes or custom designs and they were all happy with the result. One mentioned because he is the only jewelry technician with a Master's degree in his field in this state of Ohio, so nothing is much challenging to him, to be trusted with the most important and valuable items from the customers, not to mention he has invested in some special laser devices that not many stores have, which made things perfectly cut and customized. Besides, I love to support this family-owned local business, with friendly staff, honest owner, clean space, and most importantly, elegant selection of jewelry. Highly suggested ACT Jewelers for any of your jewelry need!

I had a piece of jewelry that meant a lot to me and I went in and Eli was amazing. She repaired…read more the permanent bracelet in no time at all and was so sweet . She even cleaned a very special ring that I had designed and purchased from there. They all are the best. And their open house was amazing!!!!

My mother always trusted Harris Jewelers. After she passed, they repaired some of our cherished…read morejewelry for us to hand down to family. Wonderful, wonderful service and so friendly and kind. Amy

My antique heirloom engagement ring that was my Husband's Great Grandmother's is So Precious to me…read more. It was getting too tight and needed to be enlarged . The brothers at Naya Jewelry listened respectfully and warmly . They gave me several options of how they could do it , listened to me with much care , so that they could do Exactly what I wanted . They measured and listened , and voila ! They finished sizing my ring 2 days early , and Exactly the way I wanted ! Excellent workmanship Plus loving care is what they offer here ! Thank You, Haddad Brothers !

The absolute best jeweler in town!! I'm so happy we went here instead of any other place. My…read moreengagement ring was a family heirloom that needed to be resized, and the gentleman who helped us was so informative and patient. They got my ring done quicker than any other jeweler had quoted us, so we only waited a couple days. It came out flawless, the perfect size, and so clean. The price was good, and you can tell they really care about what they do. They were so kind to us, and even kept their doors open after they closed just so we could pick up our ring. Couldn't have asked for a better experience for something that is so precious to me.

Been in a couple times, and each time was a very good experience. Took some of my relatives jewelry…read morein to get looked at, along with some pieced out broken jewelry to be sold for melt and each time received a fair price. Plan on going back in the future and would definitely recommend it.

Had a great experience here. Wish I would have found this place sooner. Repaired two pieces of…read morejewelry quickly and for a great price. Will go back when I can spend more time in the store looking at their selection.

My partner and I had a great experience at this Jared the other day…read more We came in looking for engagement rings and were impressed by how helpful the staff was. They were attentive to my desires, patient when discussing different styles, and allowed to take as much time as I needed and try on as much as I'd like. It was very helpful for us and our search for the right ring. This store also just has a great selection, which we were not used to compared to other places near it that only talked about showing rings online. It was so nice to see the styles on my hand, rather than just with a picture. While I was only looking at rings, this store is great for most jewelry from what I saw and the service is the best.

I'm writing to share my ongoing, outstanding experience with one of your employees, Ian Cole, at…read moreyour Dayton, OH location (2760 Miamisburg Centerville Rd). Over the course of several visits, Ian has helped both me and my family with our watch purchases--and I can say with complete sincerity that I would never consider buying a watch from anywhere else, or from anyone else. As someone who works in the service industry myself, I understand just how rare it is to find someone who genuinely sets a gold standard for customer experience. Ian knows my family and me by name, calls proactively when items I've ordered arrive, and always goes out of his way to make the entire process enjoyable, smooth, and pressure-free. His professionalism, knowledge, and personal touch are truly unmatched. In fact, I recently visited a competing retailer--Watches of Switzerland--and the difference in service was night and day. The contrast only further reinforced how much I value Ian's attention to detail, warmth, and genuine care for his clients. I've now purchased multiple watches from Ian, and I'll continue to do so exclusively because of the trust and rapport he's built with me over time. Ian isn't just a great employee--he is the standard that all Jared team members should strive to meet. If your company has a recognition program, I strongly urge you to acknowledge him through it. If you're considering promotions, mentorships, or leadership opportunities, Ian should be at the top of the list. Honestly, if I didn't enjoy shopping with him so much, I'd be tempted to recruit him for my own team--that's how strongly I feel about the quality and consistency of service he provides. Please ensure this feedback makes its way to the right leaders within Jared. Ian Cole deserves every bit of recognition for the remarkable service he continues to deliver.

I've been going to Staffords for years. Love John and the family. Nothing but class. I'm sad to see…read morethem close. GREAT PEOPLE!

PLEASE READ BEFORE SHOPPING HERE!!! Purchased a ring for my…read morefiancé from here, two posts broke off holding main diamond in only after 2 weeks of wearing it, as I did not have time to take it to stafford my mother took it for me, only looking to get it simply fixed she spoke with Ashley stafford who was rude from the begging of our journey with stafford, she said that we needed to purchase the warranty to get it fixed without insurance which can only be purchased on the same day as the ring(which of course she only lets us know that now) Ashley openly admitted with the same rude attitude and gestures "I didn't say anything to you about the warranty that day cause I thought you were trying to save money" she continued to compare our situation to buying a new car and returning it broken suggesting that the ring was intentionally broken and we were liars, at which that point John Stafford(the owner) who has nothing to do with this transaction yells at my mother "YOU WONT TREAT MY DAUGHTER LIKE THIS, GET THE F**K OUT OF MY STORE I DONT EVER WANT YOU BACK HERE". I go in to get the ring and he just starred at me with an evil look the entire time with no response after I am respectful and ask him how he's doing. Ashamed an owner would ever think it's okay to talk/treat their customers in such an unprofessional manor rather than just being respectful and trying to make the situation right! DONT WASTE YOU'RE TIME HERE & STAY FAR AWAY IF YOU WANT TO BE TREATED LIKE A HUMAN And yes this a real review of my current opinion and situation

Great service and unique selection. Love the Larimar selection and snowflake in acrylic jewelryread more

From the owner: Please note that this is not a storefront business. We are inside the Premier Health Building…read moreacross the street from the Schuster Center! Free parking in parking garage under the building off of Jefferson Street. I believe that we are different because we truly want to help educate the customer, so they understand everything necessary to be comfortable that they are making the right decision on their purchase of whatever beautiful piece of fine jewelry that they decide on. Whether it be a gift for a friend or loved one, a gift for themselves, and engagement ring or full wedding set. When they leave our store we want to make sure they are happy, and hopefully customers for life. We offer white, yellow, and rose gold jewelry. Have have all precious and semi-precious gemstones. We are part of an elite diamond program where we have a Samsung tablet linked directly to one of the largest diamond suppliers in the USA with access to over 60,000 diamonds, fully certified by the best certification companies in the world, in either natural mined or lab grown, and we can show live up to the minute pricing, and have any diamond, in any carat size, color, clarity and cut in our shop within 24 hours. We want to be the best, most loved, small independent jeweler in the Dayton area as well as all surrounding communities. We also offer jewelry inspections and cleaning, as well as jewelry and watch repair. Stop in and see us and give us a chance to be your new favorite jewelry store!