If Yelp had the option of negative stars, I would give King Plumbing a -5! I have called and requested that my hot water be fixed on numerous occasions. Not once have they actually fixed the problem for any length of time. It's a quick fix, if that, and the problem surfaces again in a couple months. My most recent experience has left me and our entire building without hot water for a 36 hour period as of now with no communication to provide a date when it will be fixed. There is always an excuse like that a part has to be ordered and they don't know when it will come in. I mean c'mon, order it on Amazon and it will be here next day! And if not that excuse then its to call the landlord or someone else. They have zero respect in themselves or the work they do. And they have no respect for people's rights. Whatever you do, DO NOT EVER use this company! Call your brother in law who's got zero plumbing experience and he will do a better job, in a more timely manner and will be more respectful of your basic human rights. Civil Code § 1941.1 and § 1941.3 read more