Fair and easy sale of old sterling silver. Exceeded expectations. Grateful for their friendly…read moreattitude and approach.

The owner was knowledgeable and efficient. He is very professional and personable. I felt like I…read morewas talking to an old friend. The price was very fair for what I was selling. Will definitely recommend.

Whatever you do, brace for impact if you go to Smyth. They are rude, condescending, and swindle you…read moreout of your money. I went in for a replacement diamond on my wedding band. The initial person that greeted me was kind and charismatic, but once handed off to the guy that would actually help me, he examined my ring, called it a knock off, and when corrected that my husband designed the ring, he rolled his eyes and gave me a ya ok. Once rung up for getting my ring fixed I didn't feel like I had much choice. My rings were already taken and bagged up to be shipped off to wherever they outsource to. I was $165 deep. I wasn't shocked by that price, but once they gave me the itemized receipt I was. The diamond itself was $15!!! How the hell do you get to $165 from there? Swindling and being robbed in front of your face. I hate this place. I wouldn't have even gone in the first place, but there are so few trustworthy jewelers in the area. I will be looking elsewhere next time I have jewelry needs. Whatever you do, don't go there expecting to be treated with respect unless you come draped in diamonds and looking like you have a bag of cash.

Smyth's is a family owned business that's been in Maryland for years. They have three locations…read more(Timonium, Annapolis and Ellicott City). The staff were welcoming and friendly. I came to check out the Vintage Jewelry Event that showcased a vendor based out of New York. All the pieces were gorgeous. It was my first time visiting this jeweler and I plan to go back.

This venue has been carrying on quality business for at least 33 years that I know of…read more The jewelry is very good quality and variety. The repairs are done in a timely manner and the jewelry artist has been putting out high standard works for at least 10 years at this location. He has been constantly surprising me with his imagination and workmanship. The staff is so friendly, professional, and personable. They remember their return customers like family and make their new customers feel warmly welcomed. There are cool gadgets, home wares, equipment, and other pawn shop items there to peruse and enjoy a good discount on necessities and novelties. I bring my family items here because they treat us like family! They are a blessing!

Outstanding Service. Had my watch ready to go in minutes. Extremely friendly and helpful, and…read morepersonable. Hooked me up with sizing got my watch to wear it needs to be. We need to support local, independent business.

Overpriced…read more Manager's bedside manner leaves much to be desired. Misery loves company. Individuals looking to control the market through outrageous prices and monopolization of the local mall. Ingenious but ill focused. Rather than offering competitive prices those "in charge" make every attempt to make a killing off of each sale destroying the possibility of repeat customers. Oh well- we will all be buying jewelry from robots soon enough. Be aware: Elite and Grand Jewlers are esentially twins seeking to control the outcome.

Some of the worst service I have ever experienced at a jewelry store. My wife and I stoped in here…read moresearching for a 10yr anniversary ring for her. The gentleman working there was on a call when we arrived so we browsed so as not to interrupt him. He eventually asked what we wanted but didn't seem particularly interested in our business. In addition to asking about a the ring for my wife, I asked about getting my ring resized and was told it wasn't possible. I would avoid this place, tons of other stores in the mall with better selection and much friendlier service.

Jim is the most honest person ever. He's a NO PRESSURE kind of guy, and is very knowledgeable of…read morefire arms and jewelry. Inquires. If you need to pawn or sell something, Jim is the guy to take it to. He's very fair and will give you the best price he can.

have been going here for a couple years never had any problems , they where very nice over the…read morephone until I got into the store and started asking questions about something I would have liked to purchase but was meant with nasty comments and a attitude for asking simple questions about what I wanted to buy

Third time seeing David, no change: go in with your stuff, he appraises it, tells you, piece by…read morepiece if necessary, what he'll pay, you accept, he gives you money, if not, no loss. He's honest, gives the best value of anyone around; quick, east, no bullshit. important: Call for an appointment.

Do not go here no matter what! Do not waste your time with this maroon. He's nothing but a rude…read moreloser with a floundering business. I brought in about 60-100 grams worth of silver jewelry all of which I knew was real and was stamped, but I also had a few items that were separate that I told him I wasnt sure about so I wanted to have them checked. He grabbed one ring and said they were fake so I said ok thats fine, exactly why it was in my un sure pile. He didnt even look at any of the pile of silver I had, just said "im good". He also stated how he wants to fake being on vacation so he doesn't have to buy anything from anyone. Then don't run a business. Also I left a review on Google and he replied saying everything I had was counterfeit when he didn't even look at it and said "thats why we kicked you out". You didnt kick me out you freaking loser, I stayed completely polite and said ok no problem thank you for your time and let myself out of your junk store. Go on Google reviews to read all his reviews, he tries to gas light people with the bad reviews always trying to turn it around and make it look like they were lying or the customer was in the wrong. He's most likely going to comment on this review and try to make up some other lie about our interaction. And keep your nasty, ugly, smelly dog at home. No one wants to be barked at by some obnoxious dog when they walk in the front door of a supposed "establishment ". Took my silver elsewhere and got a couple hundred for it, but yea it was "all fake" what a bafoon he was lol.

Wonderful customer service, fast and fair with pricing, I would definitely recommend…read more Everyone was so nice and attentive.

Bad customer service. Very racist, they only favor Hispanics and they don't accept ebikes. In…read morewheaton, where a Electric bike or electric scooter are the perfect vehicles to use in that area. I do not recommend, but if you are Hispanic, you'll be fine, they'll accept whatever trash you got.

Had a handgun delivered to this business, it arrived on a Friday at 2:15pm. I was tracking the…read morepackage. 45 minutes later I receive a call from the business stating the handgun arrived. They gave detailed instructions on what to bring with me and the total cost for the FFL transfer and a secondary service. I was greeted when I arrived and the whole process took about 15 mins. Spoke with one of the employees about sighting and zeroing and was given a local range that performed the service free of charge. I even enjoyed a brief chat with Ben regarding the upcoming football season and expectations for the team we rooted for. I've read the reviews for this business and having used them before for a prior transfer I can say I've never personally experienced some of the older negative issues that were posted. Not to say my experience is everyone's experience but I just wanted to note that I was treated with respect and left with more information than I had when I arrived. I would certainly recommend this business to my friends and family.

Great FFL dealer with and Customer service was great! (Regardless of race) There was a couple…read morepeople in the shop and I still got got in a timely manner not the biggest selection but has everything you need