These past few weeks when I have been struggling to use my car with two broken external handles, I…read moreWISHED I had the mechanical skills to fix my car. Since I do not, the next best thing was finding LA Auto which is Woman owned and Operated to fix my ride! LA Auto was brought to my attention thanks to the Projects feature in the Yelp App. I sent out a request for a job or service and Yelp broadcasted it to businesses to reach out to me concerning the service. I had initially had a different mechanic before LA Auto that was going to do the job, but a price change occurred before the vehicle was in their possession. Decide to nix that mechanic and go back to the drawing board acquiring estimates for the job. By this point, I had already ordered and picked up my parts directly from the dealership so they would match my vehicle. All I needed was the labor to complete the repair. I was really intrigued that there was a Woman owned and operated auto shop in Houston, so I decided to reach back out to the shop about an estimate for labor. My inquiry was Friday afternoon, so I didn't expect to hear back until Monday. Liz, the Owner, however, was in contact with me in and out the entire weekend asking for pictures of the parts to ensure they were correct for the vehicle based on the VIN as well as making sure they didn't need to paint the handles. She gave me a range on the price for the labor, which I could understand because she never saw the vehicle before- only pictures of the damage. We did most of our communication on Monday which offerred a great opportunity for me to get the car fixed that afternoon since she had an opening. I honestly thought I may have to come back another day to get the job completed because EVERY OTHER BODY SHOP I SPOKE TO said I would have to drop the car off just to get an estimate. I did that with one Pearland body shop and received a quote of over a THOUSAND dollars just to fix some handles! They even stated the labor was high because the panels of the car had to be removed. Thanks to Youtube, II knew that was not the case and Liz the owner and my mechanic confirmed my research as she completed the work on the vehicle in less than an hour WITHOUT removing the inside panels. She worked fast and I was even able to see her work from the office which provides a chair or two inside for waiting customers. A/C is blizzard cold inside the waiting area, so bring a jacket. This is not your car dealership waiting room with tvs and refreshments, so bring your own, but Liz worked so fast I didn't need to indulge in either! Really friendly, sincere, and affordable service from Liz at LA Auto. I am so glad to not only have my car repaired (FINALLY, with the exception of one small part that the dealership gave me in error that doesnt affect the main fix) but I am so estatic to support a small business owned and operated by women. I am telling everyone I know about LA Auto if they ever need repairs on their vehicle. This place is a real gem and deserves to shine!

Was searching for a shop to install lowering springs on a supra. Discovered this place and saw…read morepositive reviews. Staff was professional and provided a reasonable price. They did an amazing job. Thank you. Would definitely recommend.

Another great CarMax experience! This is our 6th CarMax family purchase and everything was as…read moregood as expected. We had the vehicle shipped (from a further distance than usual), and had a bit of a delay. The trade in offer expired during that time but CarMax honored the original (higher) offer. Diego Orozco was very professional and followed up promptly when we had post purchase questions. Next time I need a vehicle, I will definitely be looking to CarMax for my car!

HI KATY COMMUNITY ALERT!! I suggest you do not dare to come this location where staff especially…read morecashier or accounting or customer service are most the time or their personal phone or sleepy...... you will loose your precious time and money. This was my 1st time experience with this organization where they wasted my several hours and went their 5 times due to misguided by a several representative!! I will never go back this location where people are asleep during their work!!

Bobby B was great during the process, thanks man! Will 100% be back. This is my second vehicle from…read morethem.

One of the worst service experiences I've had…read more I had an extremely disappointing and frustrating service experience at AutoNation Ford Katy (20777 Katy Fwy) that began on March 7, 2026 and took seven days to resolve due to repeated mistakes, lack of accountability, and unprofessional behavior from management. I brought my vehicle in for: * Oil change * Tire rotation * Windshield wiper rubber insert replacement only (not full blade replacement) Despite being very clear about the wiper request, I discovered immediately after leaving that my entire wiper blades had been replaced against my instructions. When I brought this to the attention of the service advisor (Randy), he appeared confused and dismissive. Only one of my original wiper blades could be located, and I was told the technician had already left for the day--suggesting my vehicle was rushed. No accountability was taken, and no solution was offered. Because AutoNation could not correct its own mistake, I had to go to Honda, where I was told I would need to buy new blades since one was missing. I had to rush back to AutoNation before closing just to retrieve the single blade that was found so I wouldn't have to buy two replacements. Shortly after leaving Honda, my tire pressure light came on, which was concerning given that a tire rotation and air check had supposedly been done. The next day, I discovered one valve cap was completely stuck, making it impossible to add air--confirming the service had not been properly completed and that no issue was disclosed. When I returned on Monday to request reimbursement for: 1. The wipers AutoNation incorrectly charged me for. 2. The replacement wiper I had to purchase due to their mistake. I encountered extremely rude and dismissive behavior from a manager named Don, who interrupted me, spoke condescendingly, and showed zero interest in resolving the issue. Although he acknowledged the stuck valve cap, he claimed they "didn't have the right size" to fix it--something Honda corrected immediately. Honda also washed my car, which AutoNation didn't do. Reimbursement was delayed and incorrect multiple times, and my name and address were misspelled on both the invoice and checks--showing sloppy handling of customer information. The only bright spot in this entire experience was Henry, another manager. Henry reviewed everything, immediately acknowledged the mistakes, corrected the reimbursements properly, took ownership of the situation, and followed through exactly as promised. He demonstrated genuine professionalism, accountability, and respect--something noticeably absent elsewhere during this ordeal. It is upsetting that a simple service visit escalated into a week-long issue because one manager refused to help. This location's lack of workmanship, professionalism, and accountability reflects very poorly on the AutoNation brand. I strongly urge corporate leadership to review management conduct and service procedures at this dealership. If not for Henry, this situation likely would not have been resolved at all.

Vas was friendly, patient and professional! I would recommend this car dealer to anyone interested…read morein purchasing a used vehicle. Nice atmosphere, no pressure! C&D

Very nice to deal with, the car is exactly what we wanted. Runs great and in great shape as well…read more We are very pleased with our purchase.

The owners didn't ask but I had to leave a review. These guys are amazing, I have a very small leak…read moresomewhere in my truck leaking the AC refrigerant. They have looked 3 times for this leak and refilled my refrigerant and only have charged me for one diagnostic. The last 2 times I went in the searched for the leak and couldn't find it still but didn't charge me a bit. They also referred me to someone who did electrical work, who fixed my issue for an absolute bargain.

I went in for a simple oil change on Tuesday, 11/18, and the experience was completely…read moreunprofessional. The mechanic, Willie, was rude and appeared frustrated, tried to pressure me about brakes I didn't request, and repeatedly called me approximately four times back-to-back, even texting me while I was still at the shop -- luckily, I keep unknown callers on silent. They put the wrong oil (5W20 instead of the required 0W20, which is stamped on my oil cap) into my car without asking. I immediately called my usual mechanic, who confirmed that using the wrong viscosity can damage my engine. The oil filter was changed at the same time, meaning it now contains the wrong oil and should be replaced again, but the shop refused to do so. To make matters worse, the owner (I assume) tried to grab my receipt and nervously laughed when I took a picture documenting the mistake. They even left my car running with the windows down after the error was "corrected," creating a safety risk. This shop is careless, disrespectful, and clearly assumes women customers don't know anything about their cars. Women are fully capable of reading manufacturer recommendations and recognizing when something isn't right. I will never return and strongly caution others. I now have to closely monitor my vehicle to ensure it was corrected properly. Willie claimed he was "trying to help," but disregarding manufacturer recommendations is completely unacceptable. For the safety of both your vehicle and your sanity, I strongly advise going somewhere else.

Place is a joke. Owner is a liar and a thief! Sold us a car as is, told us we could take it to our…read moremechanic and have it looked at. He lied. The car didn't last 6 months and it DIED! DO NOT SHOP HERE!!!!

If I could give this company zero stars, I surely would. Padela Motors LLC is a con-artist; DO NOT…read moreSHOP HERE! I purchased a Volkswagon Jetta from here less than three weeks ago and have had problems with it since I drove it off their crap lot. Within the first week of owning the vehicle, it had to be taken to Padela's recommended auto center so that the AC compressor could be replaced. It took them a whole week to repair this. After my car left that shop, it drove for two days before having to be towed to a different repair shop. I had to fork out $1000+ to have the fuel line, radiator, gas gauge, and brake sensor replaced. But the issues didn't stop there either! As of last week, my two babies and I had to sit out in 87 degree heat waiting for my car to be towed yet AGAIN to a repair shop due to the transmission being completely smoked. I was quoted $2500 to have this replaced. When I contacted the manager at Padela Motors, he wasn't the least bit concerned. He told me that I got what I paid for and that I could have my lawyer contact him but that he would not assist in any way with this. This company is a scam. Please, do not purchase any vehicles from this place. I now have to find a way to come up with MORE money to replace the transmission and hope that I don't get fired from my brand new job that I have already had to call into since I have no way of getting there. I am disgusted and sick to my stomach over this situation. This company took full advantage of me and does not plan to take any responsibility in this matter. It is so disheartening.

This dealership has been fined multiple times by the DMV. You can look this up for yourself at the…read moreTxDMV's Independent (GDN) Motor Vehicle Dealers List. Enter license number P151922. The owner is Mehran, who goes by 'David'. Sold me a car with a blown head gasket despite assuring me the car was in good mechanical condition. Check engine light came on within 3 days. He also knew about about it since he himself took a picture of the light, but to me he lied, saying he never saw a check engine light. Check engine light came on immediately after he somehow made the car pass emissions test. The DPS needs to investigate this possible manipulation of emissions testing. He refused to take the car back and when he claimed he'd fix it, he called me to say he is too busy to fix it. I lost thousands in repairing the engine, only to later find that the transmission was also not original, but from a junkyard and it failed right after. This dealer, Mehran, acted as if he has no concious or moral compass whatsoever.

We all know car buying is so draining, not with Eddie! Eddie made sure I left with a car that same…read moreday! He really gets to know their clients, it is not just about car buying but building relationship with Eddie which makes car buying process so much smoother. Definitely will send everyone his way!

Tap on a clip to paste it in the text box.Tap on a clip to pasted it in the text…read morehttps://support.google.com/pixelphone/thread/20710446?msgid=21439263 on a clip to paste it in the text box.

I would like to say that my Sales rep Mo and sales manager Emmanuel are a fantastic Duo to deal…read morewith. My purchase of my car was smooth and headache free. I had sent in all my documents they requested because I did not want to spend 3 hrs in a dealership. When I arrived, car was waiting there with license plate on. I gave them my initial deposit signed some papers and was driving my 2025 Nissan Altima home in time to pick up my daughter from school.

This sales man took advantage of my elderly mother. I helped negotiate the price which was…read morereasonable the I made the mistake of leaving her to sign. My mom has good credit, this was last year. I just found out she is struggling to pay her $700 car note on a $19000 vehicle!! when I left he tacked on $6000 worth of extras my mother never agreed to and gave her an 18% interest rate. something to know for every 1/4 or 1/2 point OVER the minimum interest rate offered the sales guys get bonus money. So he really jacked up the interest to get paid, on top of what ever he made on the $6000 extra he added. it's predatory lending and he knew he could take advantage of an 80yo women.