I just had an appointment and I had to write this. First of all Doctor Kathryn is amazing. I would…read moregive 5 stars. She listened to each concern I had and The entire staff from the person that asked if I was checking in to the nurse who took my vitals and the The reason I'm giving 4 stars is the lady you see after you have your appointment. I think she was Filipino. I don't remember her name but I gave her my new patient forms. She was rude when talking to me and I was confused because previous doctors I've had to do labs I've had to go another facility. So I didn't realize I had to go to the lab across the hall before turning in my form. She then had to raise her voice slightly and it really didn't sit well with me. I work in customer service and it really makes a difference when you talk to a worker who's respectful and nice to you. Every other point of contact at this place (receptionist who checked me in, doctor, nurse, the lab workers across the hall) were very professional except for her. In fact after I came back to turn in my form and give a copay, she was on the phone and her tone of voice was completely different and very nice to who she was talking to. Because of the excellent care from everyone else I will continue to come back.

The doctors and nurses are great in person. The problem is once you leave their facility you cannot…read moreget ahold of any medical staff if your life depended on it (and unfortunately it actually might!) God forbid you have a question about the medication your doctor just prescribed you, good luck getting an answer. The front desk staff will put you through to the medical assistants voicemail which says they'll call you back within "72 hours" which apparently in medical terminology means "never". This has happened to me on 3 separate occasions now. Moral of the story: if you have a simple question for your nurse or doctor, just make an appointment for that day. That's the only way you'll get an answer. Extremely frustrating!

The Good: Dr. Summer Engler is an amazing rheumatologist who…read moretakes the time needed for each appointment, and she listens to her patients. Her MA, Benson, is an absolute gem! He's personable, friendly, and incredibly caring. Both of these staff members deserve the highest of accolades! The Not-So-Good: Their front desk staff won't prioritize according to need. I was forced to wait six or seven weeks for an initial eval. I realize schedules fill, and the world doesn't revolve around me; but that was ridiculous. The front desk staff's attitude was callous. I asked to be put on a waiting list for cancellations. This was refused. Hence, a 4-star review instead of 5. Final Note: There's an old saying... a really good doctor usually has pretty bad front office staff. Try to over look the front desk because Dr. Engler and Benson are worth it.

I've seen both Dr. O'Fallon and Dr. Montano and was very happy with both appointments. They didn't…read morerush, they took time to listen to me, and made me feel cared for. I would recommend either doctor to everyone! The front desk and nursing staff are also great. I think it's hard to find an office that is wonderful all around, and this is it!

This is a wonderful clinic: they got me right in, kept me informed and saved my life. The doctors…read moreare so compassionate and thorough, I couldn't recommend the Alaska Women's Cancer Center more highly. We get absolutely superior cancer care right here in Alaska!!

Every time I called my former practitioner's office, I talked to a different person about a…read moredifferent symptom, the dr. wanted to "just see" if she could get past two egg-sized fibroids to perform a uterine biopsy, & she turned a ?? session into a power play. I thought I had a chance w/ AK Women's cancer care b/c I have financial assistance through Providence and AK Cancer Care has scanners and fancy machines (and doctors w/ certification from someplace other than the AK/Seattle area) I waited through two yrs of Covid, so this has been going on a while and bleeding is Not something you want to mess with over a certain age. AK Women's Cancer Care didn't give a flip- they told me to go back to the former practitioner.

This review is specifically for Sarah Tolliver, who I rave about to anyone who asks for a…read morerecommendation on a general practitioner. Sarah is kind, warm, easy to speak with, relatable, and genuine. Combine that with her knowledge base, and you've got yourself a great GP. The staff at Alaska Family is always super pleasant, easy to work with, and remember who you are when you come back, like you're an old friend. Makes for a great experience! I would highly recommend Sarah if you need a medical provider!

If you are looking for a family doctor, this is a good place to go. They are professional,…read moreorganized and friendly. I've been going here since 2009. They seem to keep to their appointment times and get me in, take care of and back to work. Dr. Loretta Lee is my doctor and she's friendly and thorough.

My husband has been a patient of Dr. O'Fallon's for 15+ years. He really likes the professional…read moreservice from Dr. O'Fallon and the medical team. He says they have great follow-through and they are pleasant to work with. He believes Dr. O'Fallon gives him valuable medical advice and she has never steered him wrong. He will continue to be a patient at this office for as long as they will have him.

HIPPA violation noted as I stood, ignored, at the reception window with another patient's contact…read moreAND medical information in plain sight. The lobby and clinic area left a lot to be desired from a cleanliness standpoint.

We just became patients of this doctors office and so far we are pretty happy with the services…read morerendered. Our Dr. Johnston was very thoughtful with our concerns and got back to us promptly. Also the staff girls are awesome and very friendly. When they drew blood, they didn't just poke around but tried to keep us as comfortable as possible. We will continue to see them for any needs we may have. If you're looking for a family doc, check these ladies out! The office is fairly new, clean, and easy to find!

Setup an appointment, but because I haven't had a Covid Test they couldn't honor the appointment…read more I get these are pandemic times, but I made the appointment a week before. You would think they would mentioned that I needed a covid test prior to coming in. I mentioned that they should please consider what it takes to take time off to see a doctor (and I live remotely, so an hour to drive) but was dismissed and said to comeback when I had my covid test completed. Needless to say I will not be making a another appointment here ever.

Dr Grobner was my doctor for a few years before she left Alaska and one of the best doctors I've…read moreever had! She really took her time with you and listened. She made you feel like she really cared about what you had to say and gave you choices on what kinds of things you could do to help with your medical care. You never felt rushed and had excellent bedside manner. She is truly missed at Alyeska Family Medicine!

It's a great place with great staff. The quality of care is excellent. There are plenty of staff on…read morehand to handle pretty much most non-emergent things. Quick in and out.

This place is low cost and I get it: they see a lot of patients. I introduced myself and wanted to…read morebe called by my first name (easy to say) and the PA kept talking about how he couldn't remember names. Dude, see a psychologist for that. Maybe his former spouse shares my name? I dunno. lol They all seem nice but I thought it was strange. Like how often did he need to even say my name?