The front desk staff is nice but the Dr. and assistant were not. I think the Dr. was uncomfortable with my lgbt+ identity. When I told her I was married to woman she asked me if I "have had intercourse in the past" as if I couldn't with a woman... She did not tell me that she was going to lift my shirt to examine me. The assistant told me to go back to my room after my tests but when she found me there she rolled her eyes and told me off for not waiting for her to walk me back. The whole time I was speaking with the Dr. I felt like she was hassled by the fact she had to be there. I would not recommend this place to anyone who identifies as lgbt+ read more

Dr. Fenton is an amazing OB/GYN and I highly recommend him. He was my doctor for my first pregnancy and was very helpful and kept my best interest/wants in mind. I had a great pregnancy and labor experience with him. I came back for my second pregnancy because I know I will be taken care of. The office is very clean and the staff here is always so kind and welcoming. read more

I just had an appointment and I had to write this. First of all Doctor Kathryn is amazing. I would give 5 stars. She listened to each concern I had and The entire staff from the person that asked if I was checking in to the nurse who took my vitals and the The reason I'm giving 4 stars is the lady you see after you have your appointment. I think she was Filipino. I don't remember her name but I gave her my new patient forms. She was rude when talking to me and I was confused because previous doctors I've had to do labs I've had to go another facility. So I didn't realize I had to go to the lab across the hall before turning in my form. She then had to raise her voice slightly and it really didn't sit well with me. I work in customer service and it really makes a difference when you talk to a worker who's respectful and nice to you. Every other point of contact at this place (receptionist who checked me in, doctor, nurse, the lab workers across the hall) were very professional except for her. In fact after I came back to turn in my form and give a copay, she was on the phone and her tone of voice was completely different and very nice to who she was talking to. Because of the excellent care from everyone else I will continue to come back. read more

I moved to Alaska in 2018 with very young children during the middle of a very difficult & isolating life transition. At this time, I was lucky enough to find Dr. Ryan at Independence Park. I cannot say enough good things about Dr. Ryan: she has helped myself & my kids with primary care, from general wellness checks through to diagnosing and treating some very stressful medical conditions. She has always referred us to providers if needed who have all been great. My general experience with primary care doctors elsewhere has been underwhelming. Dr. Ryan is a fantastic doctor & just a lovely person. Honestly, if I ever move out of state I would probably consider flying back for yearly check-ups. read more

Dr Ryan is only available mornings Monday to Thursday. Try to not schedule your appointment close to lunch time, because she doesn't pay attention, ignore symptoms or make the minimum effort to understand what is happening and try to let you go as soon as possible. The referrals for the labs or to schedule an appointment with a specialist always take at least one week. You usually need to call to remind it. About lab test referred by her, could be wrong sending you results that you never got or never receive your results and interpretation. Probably I just had bad luck (many times) with her. read more

Pretty disappointed. Been a patient here for as long as I can remember. My children, all five, the oldest being 31 in a couple weeks, received all their baby visits, vaccinations, illness, etc...visits here. Brought one still in high school for his physical today and learned that I need to present his vac cards or he isn't vaccinated along with his siblings. They bothered to ask me to bring him up to date...Please...they don't even know that he is, because THEY lost THEIR vac's records. I have them, thank goodness I never have counted on anyone but myself. What a sad day this was!!! PATHETIC!! read more

I called to make a new patient appointment for my wife who had been having what we thought could have been kidney pain. We waited a while on hold (about 5 minutes), but we got an appointment the same day with Natasha Sherrill which was a surprise as we didn't think we would be able to get something so soon. The whole appointment was extremely easy and efficient. She got her lab results immediately. The whole appointment, from check-in, labs, and the provider visit was 40 minutes. INCREDIBLE. Thank you. read more

I absolutely love this facility. I came here after finding out I was pregnant with my second child, and had Dr. Bradford Fenton as my ob-gyn. I have never had a more amazing doctor. He knows the medical field in and out. The entire staff is friendly and kind. I loved the lab techs, they are super funny. My new son now sees Dr. Ryan there, and she's fantastic!! Dr. Fenton got me through an incredibly rough delivery at Regional that could have gone south quickly. His amazing skills ensured I didn't have to have an emergency c-section and my son was healthy. He was informative, thorough, funny, and personable. His nurse, shes just fantastic! Highly recommend this place to everyone! Plus I love that the lab is on site. read more

My daughter called on a Monday to schedule an appointment. After giving her symptoms - sharp pain in her right side - she was scheduled for 10 am the next day with Dr. Meinhardt. When she showed up to the appointment, in obvious pain, she was asked about her covid test results. She said she wasn't told she would need a test. They wouldn't treat her without it and if she got one right away, they could, maybe, see her later in the day. She ended up going to a different clinic, where they took her right in and diagnosed a CT for a possible appendicitis. She was rushed to the ER where the CT did show a ruptured appendix. IPMS refused her treatment and I thank God the people at the other clinic were compassionate and smart enough to get her the treatment she needed to get better. If I could give Independence Park Medical Services zero stars, I would. read more

Re-review. My original visits here where Terrible, I'd constantly be told nothing's wrong to only find myself in the ER or back with more issues. GOOD NEWS. A lot of new staff and Doctor are working since then. I see Sarah here, and she had a new doctor work with me today. They both where amazing and looked at all possibilities. She even informed me of a vaccine I never knew excited but upon further investigation I decided to get. It's the first time I've had a doctor tell me 'these symptoms are important and not good' instead of 'you probably have a cold'. I'm excited to continue working with Sarah and the tech team here. Very excited! read more

Normajean Driscoll has been the most amazing and motivating physical therapist. She has helped give me a better quality of life. Her knowledge is vast and she's incredibly considerate and understanding of my pain. Highly recommend. read more

Please see an exception to these negative reviews. There is at least one stellar service provider in this office: Mr. Roy Howard, PA Dermatology. There are reviews for him in yelp under this search string: Roy Howard, PA - Independence Park Medical Services read more

After having been a patient here for at least 25 years, I was forced to retire due to medical issues. Without insurance, the whole experience changed since I could not be a cash up front patient. I used to be able to get an appointment in a day or two.Now I am put on hold, then told first available appointment is 15 days away. My prior appointment took 2-1/2 hours, but doctor was seen maybe a total of 6 minutes. After an x-ray and prescription given, I was dismissed. I said "aren't you going to irrigate my ears?" Had gone in with blocked, painful ears. Reply was "no." Long pause. Then he said "maybe sometime in the future." I was in shock and speechless. Fortunately, I was able to get ears taken care of same day at a different facility. I have felt for a year now that I was not welcome here, yet apparently this doctor could not come out and say so. I called for a prescription refill and was told I needed to see doctor due to new rules that included this drug. I was not born yesterday and this drug is not included in the new rules. I was lied to by another doctor here that I have seen for a long time for skin issues also and that surprised me. I thought he was a more honorable and genuine man. The treatment by my primary care doctor no longer surprises me. The office staff lies to me, probably at doctor's direction. So, all things considered, it would be very hard for me to ever again recommend IPMS. read more

My experience with Ind. Park Medical Center was HORRIFIC to say the least. Dr. Christensen did not know what was going on with me, every time I went to see him he will diagnose it as "another cold", leave it untreated. He was not compassionate, impersonal and in a Hurry. He will recommend going to the ER instead of scheduling an appointment with him (?) I am Hispanic so I do not know if that had to do anything with his decision. I ended up at the Mayo Clinic thanks to Dr. Myriam Nolte from Hillside Family Medicine and doing better finally! read more