My mother was a patient of Sara's and kept trying to get me to go see her. I was dealing with a…read moreplethora of things health wise that I had no idea how to tackle and no hope that anyone could even help me. My mother spoke so highly of her and swore if anyone could help me, it would be Sara. I walked into my first appointment feeling so overwhelmed and I left feeling like a complete idiot, only because I had not gone in to see her sooner. I felt silly for being so overwhelmed, not because she minimized my problems, but because she made me feel like I could finally start managing them. She's incredible. I've been through so many different health care providers, and she is one of a kind. She truly listens to you, she truly cares, and if you have any health concerns she's going to get to the bottom of it, almost as though she takes it on as a personal challenge and will not be defeated. She is your biggest champion and advocate. If she can't sleep, she goes down rabbit holes reading about how to solve problems for her patients. She does that shit in her free time, and it shows. She's absolutely brilliant, kind, and going to the doctor has never been more of a delight. I have now been a patient of hers for almost two years, and she has absolutely turned my life around for the better. Her husband and co owner is also wonderful, and together they make quite the dynamic duo. She's a busy woman with lots of patients, children of her own, etc., but if you need her, she will absolutely make the time for you, and that is a quality unfortunately uncommon in the healthcare industry. On a scale of 1-10, she's an 11.

This clinic was recommended to me, and I am very grateful for it. I am very happy and grateful for…read morethe referral! Office is cozy and friendly with beverages and couches available for your comfort. Sara is super nice and I found to be very thorough and wealth of knowledge!she and I have made this my primary health clinic.

Dr. Brown & Zach.. name a better duo, I'll wait. Really…read moreappreciate the work you guys do. Dr. Brown, I'll never forget the care you gave to my son and to us. Thanks so much for making us newbies to this whole situation comfortable and taking such care of my son during his surgery. The back staff here are great, always welcomed with a smile. Highly recommended clinic!

AK F&O was recommended by another doctor and friend and we were extremely pleased with the…read moreinformative care received! We weren't able to get in to see the surgeon for a consult as quickly as we would have liked, but seeing his PA Jennifer was absolutely the next best thing! Intake was prompt, on sight x-rays and fully informed on what is most likely to come over the next several months! So far so good!

I had my second massage with Doris today…read more She did a great job with my S/I pain which had been sharp and spasming the last two days. I really like that she listens to your areas of concerns and applies treatment where you need it for pain relief. She also has a great feel for pressure and again, listened to what I requested for areas that needed a lighter touch vs areas that needed deeper treatment. I plan on seeing her again.

This business preys on patients, they took clients from a prominent doctor knowing that her care…read moredidn't align with their office standards. They waited just past 3yrs for her to retire and patients to be unable to easily transition back to their previous provider to tell the patients that their plan of care would be changing vastly once she left the practice. I wish i could just say they don't care about their patients and if it was just that alone, I'd be resolute in the fact that it's better that we separated to go our separate ways. HOWEVER, that's not the only issue here, it apparently the office manager has taken it upon herself to breach hipaa laws and patient privacy because she's sharing with other pain management specialists her "unprofessional opinion" on specific patients and whether she feels they're a "problem patient or not" even when there's no documentation in file to suggest otherwise. So in the very near future a lawsuit is likely to follow, and from the similarities other patients have shared ... it might end up being a class action suit. It takes a lot of gaul and moral irresponsibility to speak on people who don't have an active ROI... Recently 3 of 5 pain management clinics have been refusing to serve this patient after having just stated they have openings and accept the insurance. They enquired about previous pain doctors and Alpenglow was only named, but no ROI or paperwork was completed to give a reason for them to come back ready to run in the opposite direction, unwilling to do procedures or medications. So far two have employees willing to admit that negative comments that were shared... so there's that... When you see this clinic, don't just walk in the opposite direction, RUN! Because when it's good, it's fine, but the moment there is a problem, it becomes nasty quick. And the unethical behaviors we've experienced are astounding, and seem to target patients who have an emotional response to bad news, ex. start crying, or try explaining through tears the situation they're facing in their plan of care, or whether they feel supported or not. The other targets are people who refused to take medications prescribed to them that had adverse physical effects. Before you know it, you're looking for a new provider and that's about the only thing i can appreciate is that the people who have terminated or been terminated are at least lucky to be out of there with a better chance for responsible care.

Setup an appointment, but because I haven't had a Covid Test they couldn't honor the appointment…read more I get these are pandemic times, but I made the appointment a week before. You would think they would mentioned that I needed a covid test prior to coming in. I mentioned that they should please consider what it takes to take time off to see a doctor (and I live remotely, so an hour to drive) but was dismissed and said to comeback when I had my covid test completed. Needless to say I will not be making a another appointment here ever.

We just became patients of this doctors office and so far we are pretty happy with the services…read morerendered. Our Dr. Johnston was very thoughtful with our concerns and got back to us promptly. Also the staff girls are awesome and very friendly. When they drew blood, they didn't just poke around but tried to keep us as comfortable as possible. We will continue to see them for any needs we may have. If you're looking for a family doc, check these ladies out! The office is fairly new, clean, and easy to find!

Went there for two years - during that time, after providing extensive information about my medical…read morehistory, they repeatedly failed to have major conditions logged in my records, which led to poor and inadequate care, gaslighting, and frustration. They often didn't fully listen, assuming they knew what I would say and not really hearing me or addressing my concerns. Then they started charging for questions or follow up communication through the portal - that was the final straw. They made the excuse that "other places are doing that too" and "you probably didn't realize since it was in the fine print on a form we had you sign." I'll take my business elsewhere.

I have been a patient at Arete for 4 years. Recently, the quality of care and dismissive actions…read morewas poor. I was billed unnecessarily just for asking questions in the portal. The front desk staff was not helpful towards answering questions every time I would call. The front desk was not only unfriendly but they would talk to me in a cold and mean manner. My provider refused to answer my direct questions on the portal and via phone calls when I called every day. Instead, she billed me for "researching". When all I asked for was a referral- I did all the research myself. Not only did I feel like my care was dismissed but I was neglected and billed extra after messaging in the portal which I was not informed about.

KUDO'S to Dr. Thornquist......You have been a diligent and great doctor who has not sold himself…read moreout, I bring my kids in and they recieve the same awesome care I have seen you cater to your patients. I never heard another complain about you in person nor online til now....I have spent some time waiting in your office but was entertained by myself, magazines, books and my ipod...knowing that I will recieve the same personal care as others. I was in his office just a couple of weeks ago, got a h. pylori test and am now on the road to recovery....he does listen to patients concerns, makes educated suggestions and tailors a program, procedure or medications that fit you, your lifestyle and includes your input. I have never, ever felt uncomfortable or ill-at-ease in his office or with his instruction. You truly are a blessing, Dr. Thornquist!!!!

Dr. Thornquist is an older doctor with many years of experience. My overall impression of his…read moreoffice is that he comes into the office late and doesn't consider the patient's time valuable. The longest I've waited is an hour just to be put into a patient room. His staff is very curteous, always apologetic for his tardiness. Dr. Thornquist isn't a "thorough" doctor. He tends to assume the problem and from what other patients have told me, he tends to prescribe the same thing to each patient he sees (steroids, narcotics, etc.). I would not recommend this doctor to anyone who has addiction issues. I also wouldn't recommend this doctor to anyone who doesn't have the patience to wait to see a doctor. Dr. Thornquist has a pleasant personality but I don't feel he has his patient's best interests at heart.

The PA that "runs the office" mentioned in the other review, is amazing! His name is Brent. He was…read moreextremely thorough and very competent. I first had glue stints placed in both my legs to fix the blood flow and also had a phlebectomy. I am 3/3 for amazing medical service. The entire staff in the vein center is super warm and friendly. Dr. Berry placed the glue stints and was equally as fun and warm as the rest of the staff!

Went to see Dr. McClendon at their Eagle River location. Dr. McClendon was so kind and thorough in…read morehis exam. I have further tests to do and hopefully will get to the bottom of my medical issues. Office staff is also very helpful and friendly.

I had to get a colonoscopy done for a chronic anal fissure that was clearly there painful and…read morevisable the naked eye. But nurse wouldn't look at me.procedure done they didn't send me home with any paperwork and had to mail it to me. Then they failed to tell me my follow up was in eagle River not Anchorage and I didnt even know they had another clinic. Waste of time and money. Went to All About Herbs and got herbal medicine for like $80 that totally cured me. Lol