The doctors and nurses are great in person. The problem is once you leave their facility you cannot…read moreget ahold of any medical staff if your life depended on it (and unfortunately it actually might!) God forbid you have a question about the medication your doctor just prescribed you, good luck getting an answer. The front desk staff will put you through to the medical assistants voicemail which says they'll call you back within "72 hours" which apparently in medical terminology means "never". This has happened to me on 3 separate occasions now. Moral of the story: if you have a simple question for your nurse or doctor, just make an appointment for that day. That's the only way you'll get an answer. Extremely frustrating!

The front desk staff is nice but the Dr. and assistant were not. I think the Dr. was uncomfortable…read morewith my lgbt+ identity. When I told her I was married to woman she asked me if I "have had intercourse in the past" as if I couldn't with a woman... She did not tell me that she was going to lift my shirt to examine me. The assistant told me to go back to my room after my tests but when she found me there she rolled her eyes and told me off for not waiting for her to walk me back. The whole time I was speaking with the Dr. I felt like she was hassled by the fact she had to be there. I would not recommend this place to anyone who identifies as lgbt+

Dr Mike was the best doctor I've ever had. I saw him several times each year and he was…read morebrilliant... But he retired several years ago. I'm sorry you can't benefit from his knowledge and experience. I've gone through 4 doctors since he retired and I liked them all but none of them come even half way to being the doctor he was. But very, very few ever will and I doubt I will find one of them. I laughed reading a couple other comments, the negative ones. Had to wait to see the doctor? Terrible! Unless you are the earlier patient with a serious problem that he took the time to help. They didn't over book, they took more time than allotted when it was necessary. A doctor that can stay on schedule is what we have now: "what's your problem? Okay, here's a prescription. Next patient" And Dr Mike made it clear that he could not accept Medicare patients because Medicare doesn't pay for anything they consider unnecessary, which is anything beyond taking your vital signs. Those of us approaching Medicare age knew that and planned to pay out of pocket. He was worth it.

Few years ago I fell and broke my ankle in Canada. We continued on to Anchorage in lot of pain. I…read morewent to Dr. Mike and he was the best doctor to set my ankle. My ankle healed in three months and when the walking boot was removed my ankle was better than new. It has never bothered me since. Thank you Dr. Mike.

Setup an appointment, but because I haven't had a Covid Test they couldn't honor the appointment…read more I get these are pandemic times, but I made the appointment a week before. You would think they would mentioned that I needed a covid test prior to coming in. I mentioned that they should please consider what it takes to take time off to see a doctor (and I live remotely, so an hour to drive) but was dismissed and said to comeback when I had my covid test completed. Needless to say I will not be making a another appointment here ever.

We just became patients of this doctors office and so far we are pretty happy with the services…read morerendered. Our Dr. Johnston was very thoughtful with our concerns and got back to us promptly. Also the staff girls are awesome and very friendly. When they drew blood, they didn't just poke around but tried to keep us as comfortable as possible. We will continue to see them for any needs we may have. If you're looking for a family doc, check these ladies out! The office is fairly new, clean, and easy to find!

I've been going to Dr Downes since 2016. He's an excellent neurological physician. I've sent many…read morepeople to him because of my confidence in his ability to diagnose and ans treat difficult problems. That includes my most precious family members. I personally have some very complicated issues. He gives you his undivided attention during your appointment. He is an unusual and extremely intelligent person. I highly recommend leaving your judgement at the door and letting him work his magic.

Dr. Mary Downs took her time and listened carefully about my condition. She really cared about my…read morecondition and gave me informations. And everyone in the office was very nice and helpful. Thank you.

The PA that "runs the office" mentioned in the other review, is amazing! His name is Brent. He was…read moreextremely thorough and very competent. I first had glue stints placed in both my legs to fix the blood flow and also had a phlebectomy. I am 3/3 for amazing medical service. The entire staff in the vein center is super warm and friendly. Dr. Berry placed the glue stints and was equally as fun and warm as the rest of the staff!

I've seen both Dr. O'Fallon and Dr. Montano and was very happy with both appointments. They didn't…read morerush, they took time to listen to me, and made me feel cared for. I would recommend either doctor to everyone! The front desk and nursing staff are also great. I think it's hard to find an office that is wonderful all around, and this is it!

The Good: Dr. Summer Engler is an amazing rheumatologist who…read moretakes the time needed for each appointment, and she listens to her patients. Her MA, Benson, is an absolute gem! He's personable, friendly, and incredibly caring. Both of these staff members deserve the highest of accolades! The Not-So-Good: Their front desk staff won't prioritize according to need. I was forced to wait six or seven weeks for an initial eval. I realize schedules fill, and the world doesn't revolve around me; but that was ridiculous. The front desk staff's attitude was callous. I asked to be put on a waiting list for cancellations. This was refused. Hence, a 4-star review instead of 5. Final Note: There's an old saying... a really good doctor usually has pretty bad front office staff. Try to over look the front desk because Dr. Engler and Benson are worth it.

The wait time was about 10 mins before getting X-rays completed and saw Dr. Dow after another 10…read moremins. The doctor was thorough informative and didn't try to upsell me on any needless procedures.

I saw Dr. Paisley. I was in a lot of pain when I went there. He was very patient with me,…read moreexplaining everything to me. I never felt rushed with him. Best part..I feel great now. Their staff is great, everyone from the office workers to the nurses to the rad tech. I would highly recommend them.

Show care and concern. Friendly. Thorough. In for…read morerespiratory infection, Covid concerns. Not afraid to send you to a specialist when you need one.

The doctor here goes above and beyond for each patient who walks through the door. I know this both…read moreon personal experience and as a medical assistant student in spring 2019.