Great things are happening at IMA. They have a terrific new lady gastroenterologist. As many of you…read moreare aware the gastroenterologists in Alaska are primarily male Dr's. How great is it that now, women of Alaska, can have the opportunity to select a fully qualified and competent female gastric physician. This clinic is getting better & better all the time! Congrat's on your new doctor!

Went to see Dr. McClendon at their Eagle River location. Dr. McClendon was so kind and thorough in…read morehis exam. I have further tests to do and hopefully will get to the bottom of my medical issues. Office staff is also very helpful and friendly.

1.5+ years later, I'm still dealing with the same digestive issues. My doctor had me get a…read morecolonoscopy to find the source of my problem, which he said came out clear (no signs of), only for all those issues to be true. I believe my doctor rushed my colonoscopy and due to my age did not take my issues seriously. After 3 appointments, no doctor looked at the food diary I kept, yet they said the issue was likely diet related. Told me to do low FODMAP which hasn't helped, 1.5 years later. They also didn't tell me the correct time my colonoscopy would be done, so I had to wait an hour after with all the nurses pestering me about when my ride was coming, when it came at the time they told me to schedule it for. I did not get a physical exam from my doctor until after this procedure, which was one of the most painful experiences of my life (and I've had a fallopian tube burst), and left me in a worse condition than when I arrived. With each visit, the doctor and nurse's bedside manner became more dismissive and hostile. It felt like me asking for the exam, since the procedure that was meant to give a very clear picture on what the issue is was not done thoroughly, was meant to hurt me and deter me from seeking their help. That was the last time their office saw me. After reaching out about a medication they prescribed worsening my condition, they did not offer to see me again and referred me to a different specialist.

I love this doctor. However, I can't seem to get past her front office staff. I've worked in…read morehealthcare 35 years and I know this is not the way to do it. I was a current patient of the doctors and the first time I called. They said they sent our patient forms to my email. I did not receive any email and there's nothing in my spam or junk folder. The second time I called and left a message and didn't get a return call. This time, I was told I can't see her because she's on call. I need more access to a doctor and I don't need to work with this front office staff.

I'd give, Michelle NEGATIVE 5 stars if I could. She did a scope of my esophagus and was supposed to…read morehave the biopsied tissue samples tested for cancer. After the procedure it took her office a month to contact me about my results. Long story short she LIED to me and said the lab lost the tissue samples. After I contacted the lab they informed me that, Michelle didn't take enough tissue for them to test. Randolph is an INCOMPETENT doctor and a LIAR!! NO I DO NOT recommend this business. BIT@H

He is very knowledgeable about his area of medicine. He gives a comprehensive examination. He'll…read moregive you all the answers to your questions. And thoroughly explain what your test results mean. If you have any options. He let's you know what all your chances are. He has a very kind, warm, and easy demeanor.

This has got to be the most unprofessional medical business office I have ever tried to communicate…read morewith and experience. I am writing about my experience with the particular office on behalf of a patient (my father). We were referred to Dr. Haghighi as a secondary opinion for a cancer diagnosis. Not sure why this was appropriate to begin with since he is a gastroenterologist. But besides that, an available appointment wasn't until 2 months after the initial staging with the primary physician. Once we finally did see the Doctor, the office took another 2 months coming up with a treatment plan. We were told this was after "consulting" with doctors in Seattle (don't actually know if this took place) for over 6 weeks, though the treatment plan he came up with for the cancer patient was a colonoscopy and nothing to do with cancer. When we tried to obtain files to see an oncologist for appropriate treatment and care, the office assistant hung up on us after stating HIPAA policy violation though we have been previously authorized by the patient and there is a signed waiver authorization on file. The most unprofessional staff and most unpleasant experience during this difficult time.

Dr McCray is a great gastroenterologist. He performed my colonoscopy in 2009 after my gynaecologist…read moredetermined I was anemic. He was kind , accommodating and professional. The staff at IMA were great, as were the good folks at AEC, just across the hall from their main office. How great is it that the doctors at IMA can perform procedures at both major hospitals in Anchorage, and ideally, at the Anchorage Endoscopy Center, on the same floor at ARH. Thanks again for the excellent care. Very much appreciated.