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Ultimate Threading And Waxing Studio

Ultimate Threading And Waxing Studio

(7 reviews)

This is my go to going forward for my eyebrows. I had no issues with getting an appointment. My…read moreappointment was scheduled and kept, unlike other places I have tried. Where I have made an appointment and the appointment time would be changed at the last minute to accommodate the owner. She was very professional and friendly. She did an amazing job on my eyebrow threading and tinting. I have found my permanent eyebrow studio.

This place is very clean, the prices are decent and they offer a lot of services including…read morethreading, waxing, tinting, facials, etc. I walked in for the first time looking for a threading of my eyebrows, which was priced $2 less than the place I usually go to. The lady who did my threading did a great job with the shaping and even convinced me to get my first eyebrow tint. The workers will constantly mention the different services they have. Constantly. Every 60 seconds, they will mention it. I thought agreeing to the extra tint service would make it stop, but then another lady came over and shoved their menu in my face and went into another speech about the services they offer. The color she chose for the tint was too dark for my blonde hair and caused alot of laughter and teasing from my husband. I went home and scrubbed off as much of the tint with clarifying shampoo as I could so it was tolerable. It would have been beautiful with just one shade lighter. The biggest issue was the wound that was left from the threading. I couldn't get a decent picture of it, but it was very clearly from her pinching my skin too tightly in the one spot with the thread. It doesn't look bad, but hurts terribly even several days later whenever I try to put on makeup or moisturizer. It was just a mistake honestly... Overall, this threading was much less painful than others I have gotten. I would like to come back and give them another chance. Maybe it was just an off day.

The Spa at The Delavan - Upstairs Waiting area

The Spa at The Delavan

(13 reviews)

If you want to feel special, this is the place you want to go to. I could spend hours here between…read moregetting my hair done, my nails and even a message. I've done it all. I'm pretty lucky to have these beautiful girls work on me ( and I sure need some fixin!) . If you think you couldn't afford it here, you're wrong... You'll pay less here than you would at a shopping mall salon. It's as clean as you'll find out there, right on down to the bathroom! These gals are just as professional as they are friendly. When I walk out of here, it is the highlight of my day....

My wife booked us a couples massage for our anniversary. The Delavan is the hotel that the spa is…read morehosted at. You go inside the hotel to the second floor to the entrance of the spa. All the staff were very friendly and kind. I asked for coffee, and the receptionist went out to the hotel hospitality area to bring me coffee. Had I known, I wouldn't have troubled her so much! But she was totally cool with it. The massage therapists who worked on my wife and me were also very friendly and professional. My wife got us Swedish massages - very relaxing! The massage room is basically one of the hotel rooms but without the bed and instead with two massage tables. After our massages, my wife asked for a changing room so she was able to go back in afterward to freshen up. The only negative (not really the spa's fault) is that a large, very loud group passed by in the hallway while we were getting massaged. The therapists were apologetic about it so I don't really blame them at all. Prices are not bad. I imagine it's a little high for Buffalo, but the price in New York City for a comparable massage would be slightly higher, I think.

Diane J. Sutter MD - Dr. Diane Sutter

Diane J. Sutter MD

(5 reviews)

I found this office because it was on a list of 'menopause specialists' that I found on Reddit, in…read morethe 'menopause' subreddit's Wiki. Specialists, ha! I haven't been seen by Doctor Diane but I have seen by PA Stacey a handful of times and I ended up seeking Hormone Replacement Therapy elsewhere because I wasn't getting it here. Every time I've expressed a concern, it is met with: 'Sign up for our weight loss classes!' or: 'Schedule some sessions with these med-spa machines!' I'm in my 40's, and I'm not an idiot. I know how to lose weight, but my hormones are diminishing and *that* is why calories in / calories out is not working. 'Move more, eat less' doesn't work after Perimenopause sets in. I don't need expensive med-spa machines to vibrate and contract my muscles for me, and I don't need Dieting 101 classes to tell me how to eat and exercise. I *need* these diminished hormones to be replaced so that my body can function optimally. I don't know how this office can be considered a 'menopause specialist' facility if they refuse to provide HRT for patients who are clearly experiencing hardcore Perimenopause and are lacking in progesterone, estrogen & testosterone.

Oh no! What could improve. Everything..total nightmare going to this physicians office.Oh my God!…read morethis practice is absolutely terrible. First off any PSR that actually does their job knows that your supposed to be verifying insurance upon every appt. Secondly they shut their phones down after 2. At times I've attempted to call after 12 and the phone has been manually turned off with a message saying that they are no longer taking calls. But they're there in the office supposedly until 4. What kind of make shift operation is this office running? I'm not even a new patient and they totally screwed up. They scheduled me for surgery with Dr Sutter on February 14. They tell me to go and get pre surgical testing and Clearence thru my primary. Then they call me and say no we'll try for February 21. So I go and get all this testing done. I do all this running around. Get picked with needles only for this office to call me late in the afternoon the day of my surgical pre testing after I already did everything to tell me that Dr Sutter isn't credentialed with my insurance. WHAT? You got to be kidding me. Oh my God. Who in their right mind does that to a patient that needs surgery? Please go elsewhere. Save yourself the aggravation and extremely poor excuses for the lack of a better word lack of professionalism and ethical integrity.. They have a zillion of excuses why they operate this office the way they do none of which that are beneficial to their patients. And just for the record I have 20 years as a PSR. Verifying a patients insurance is the first thing you do. And any PSR that's does his or her job well knows to check it every time and they copy the card

Kimberly Heeb, NP - obgyn - Updated May 2026

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