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    Kimball Robert F DDS

    3.0 (2 reviews)

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    Coastal Oral & Maxillofacial Surgery

    Coastal Oral & Maxillofacial Surgery

    3.5(11 reviews)
    8.9 mi

    Am greatly disappointed in the way I was handled. With a broken tooth root sticking out of my jaw I…read moregot in the next day for an apointment, this was first week of February. I was leaving in three weeks for a two week cruise and expected to have surgery prior to my trip, I was wrong. I took them 6 to 7 weeks to get approved for surgery, ruining my vacation, them blaming it on my general physician not getting them my records in a timely manner, when my physician stated the records were sent within 48 hours of receiving request. after 7 weeks of pre approval for surgery, trying to schedule an appointment was near impossible. working out of state weekly and for security reasons could not carry a cell phone, Calling the office to schedule an appointment, I could never get someone to pick up, only option was to leave a message. Call backs came at the end of the day or next day, obviously missing the call. When every once and a while someone did pick up, and I requested to schedule surgery, I was told it was another office that did the scheduling, so I was put on hold going past the point of time allowed, 30 to 40 minutes, disconnected twice, told the woman who scheduled took the day off or was not in yet, past opening office hours. As a working professional out of state, I am booked six months out with travel arrangements working at large fortune 500 companies with big money and a careear at stake, I was limited to the days I could be available. I picked several days where I had flexability to change my travel dates to make myself available for surgery. On every instance, "3" where did get thru the front office then to the scheduler, every option day I requested was not an option for the surgeon, so in April 2023 they could not accommodate me in either June or July. It became apparent the office policy had no policy or concern for an emergency situation. I want to be clear, I have had no negative contact with personnel, just the lax tendencies toward my condition and situation. After over three months the only choice I have is to start the procedure to find another oral surgeon and start from square one.

    I had my wisdom tooth pulled it was a great experience very nice caring nurse and Doctor who work…read morevery well together I will definitely use this surgeon again receptionist is nice and office is clean.

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    Kimball Robert F DDS - oralsurgeons - Updated May 2026

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