Drs Todd and Dr Mary is very patient with children they make our child comfortable, always talking…read moreStory also including the value of caring for your teeth, She's likes it very much here. Also conveniently located ,close to home. Kai's Office experience Thank you Kaileina

Dr Asato is a good dentist. However, it was very difficult to make an appointment with him…read more Therefore, instead of seeing Dr Asato, I had to make appointment with the other dentist at the same office. When my kid turned 18, I moved him to my adult dentist. And my dentist took X-ray and told me my son's wisdom teeth were growing horizontally and needed to be extracted. So we were referred to the oral surgeon. The oral surgeon told us my son's wisdom teeth should have been pulled 2 years ago. Now his wisdom teeth were growing bigger and closer to his nerve. There's a chance of nerve damage, even though the chance is about 1%. I do not understand why the other dentist at Children's Dental Associates DID NOT mention this to me at all. I asked another friend of mine. Her son goes to the same dental office. Same situation happened to her son. No one told him about his wisdom teeth until he felt discomfort and asked the dentist to take an X-ray. Of course then the dentist told my friend's son that his wisdom teeth have to be extracted. This is totally unacceptable. X-ray should have been take annually to catch this. If I have known about my son's wisdom teeth, we would have taken care of his wisdom teeth 2 years ago. Not until he switched to my adult dentist. And a chance of nerve damage.

Tooth extraction. My son is slightly autistic and does not let anyone touch his babytooth. We got…read morereferred to Dr Do for possible sedation in order to extract his tooth. But he able to extract it without my son realizing it. For once my son go to dentist without screaming and crying. Best Dentist for your keiki

Keiki dental staff was very kind to my kids. They showed them how to brush, things to be thoughtful…read moreof, and were overall very pleasant. Dr. Do was friendly and seemed very knowledgeable. I would have liked a more detailed explanation and options when it came to treatment plans though. Instead, the receptionist just printed a list of treatment with words I've never heard and weren't discussed (pulpotomy, resin composition 2 surf, etc). I assume it's just fancy words for filling or cavity but I'd like for it to have been explained. I would've also liked to have been provided options that spread out their treatment plans instead of being done all in one day with no payment plan. Dropping $1000 in a day for my 2 kids isn't something that I can easily do. The receptionist alone would get this place a 1 star review. She is unwelcoming, unhelpful, and just not a great presence to have as the first face for a company. There's a piece of clear plastic that separates the reception window and it's as though she purposefully speaks softly so that the clients have a hard time hearing. When asked to repeat herself, she almost lowers the volume of her voice. It's as comically rude as it is unhelpful. I saw this happen to multiple clients as well as to myself. She also is not there to be of any assistance to anyone. Questions about your bill? Better not have any. Questions about options? There is none. We showed up for our 2pm appt at 2:03 because the security guard routed us to the wrong building. However, that 3 minute delay somehow cost us to wait an additional 40 minutes before we could be seen. I mean, that's ridiculous! How do they do their schedule so that being late 3 minutes would result in a 40 minute wait? Or would we still have had to wait the 40 minutes if we were there 3 minutes earlier? In which case, having an appointment time is useless. Overall, would not recommend. The kids currently have a new dentist, which brought me back to finalizing this review. This all took place in 2024 so maybe there's a new receptionist and/or scheduling program in place.

Dr. Chris and his team are wonderful! My kids always feel at ease in his office, which is saying a…read morelot when it comes to going to the dentist. The atmosphere is welcoming, the staff are patient and kind, and Dr. Chris takes the time to explain everything in a way that kids (and parents) can understand. We're so grateful to have found a pediatric dentist who makes visits such a positive experience!

I cannot thank Keiki Smiles of Leeward enough for taking such incredible care of us! When our child…read morehad an unexpected dental emergency, they managed to squeeze us into the schedule on very short notice. From the moment we walked in, the entire front desk and clinical staff were so attentive, welcoming, and reassuring during a stressful moment. Dr. Audrey was absolutely amazing--so kind, gentle, and thorough in explaining every step of the process. She immediately put my child (and me!) at ease. We are so grateful to have found such a caring pediatric dental team!

We had to take our daughter to the dentist while on vacation, which is usually a stressful…read moresituation, but the team here was incredible! From the moment we walked in, the front desk was welcoming and made the paperwork process seamless. The dentist and staff were gentle, patient, and made our daughter feel completely at ease right away. We couldn't have asked for a better experience--highly recommend them to any locals or traveling families needing top-notch pediatric dental care!

Dr. Christopher Lee is an exceptional dentist! He has been wonderful with my daughter and always…read moremakes her feel comfortable and at ease during her visits. He is patient, kind, and takes the time to explain everything clearly. The entire staff is friendly, professional, and welcoming, which makes every appointment a positive experience. As a parent, I truly appreciate the excellent care and attention they provide.

Dr. Lee is great with children. He is friendly and shares his personal experience with you, as he…read moreoften refers to, "..yeah, I uses this on my daughter." We actually had been to 2 other dentists on Oahu before and were not impressed at all. Dr. Lee's service is OK for 3 stars but I took off 1 star for the receptionist(s). They are really quite clueless about customer service. It's very hard to communicate with them. The entire counter emits this message: I DON"T CARE ABOUT YOU PATIENTS! Sad. Complained to Dr. Lee and he just shrugged it off. If you make Saturday morning 8am appointment and rush to the office, don't count on it. You probably won't be seen till 8:30am. Wait time is usually LONG.

Dr. Ancheta has been my dentist since I was a child and has done nothing but the best for me !! She…read moreis the most kindest and gentle. I'm currently an adult and afraid to go to anyone else to do my teeth because she has handled me with so much care !!

Looking for a Pediatric Dentist?! Look no further.... DR JANEL ANCHETA-CARROLL is who you are…read morelooking for!! She takes awesome care of my kids. They have been going to her for years. The staff are friendly and helpful.

Rachid S I came to Dr. Hook after a small discussion with a…read morefriend about an orthodontist who told me that my daughter who has lower jaw growing much faster than the upper needed to have few teeth removed or a possible surgery to be able to have braces. Once my daughter heard that, She was terrified and left the office crying non stop. Of course I thought if this even worth anymore if to go though all this to get her teeth straight. My friend referred me to Dr.Hook and she said this doctor is great. I was hesitant because I thought another it will be a déja vue, another money maker!!! surgeries, extractions, $7800 braces just like what I heard, and of course quick in and out... I said to myself my friend is usually good about her recommendations and that I should just ty it. When I went to Dr. Hook appointment, We were surprisingly told that she is not ready for braces. That was a good start and he took us to his office to explain why. He started by saying that her lower jaw is growing much faster than the upper and continued to explain to us that if he even put braces and extracted couple teeth, nothing will be fixed unless her jaw stops growing and the problem persists. He then showed many photos of other kids as examples who had the same issue. He even showed us a computer animation of the issue of faster growing jaw to educate us of how the teeth move in her case and obviously convinced us that the only solution is to wait until her lower jaw stops growing. He told us that he was against extracting any teeth just to get it done and that it will be only temporary fix and quit frankly he is not interested in doing for reason to make money as some others do. He has been checking her every year for the last 2.5 years and he thought she needs to wait another 2 years. He is though working with my son and we couldn't be more grateful for his honest advise. I am sure there are other few orthodontist out there who would be as honest as him but they are hard to find. For my son the charge was much lower than I expected and I was very surprised to pay only $4700 and he explained to me that he is part of an organization that based on my insurance he agrees to cap the charges to make it affordable for parents not to get overwelmed... Dr. Hook and a very kind, patient, and frankly charismatic and cares about people. He takes his time to educate parents and gives them his best and honest professional advise about their children's teeth condition. He is definitely their not for the money as some other doctors do. BYW, I was bombarded with calls from the previous doctor who wants to charges us $7800 but who know how much more if her lower jaw keeps growing and she has to wear braces for much longer time than expected...But thanks to Dr. Hook's honest opinion, I never wanted to have anything to do with that previous doctor. I felt it was about the money... Go try Dr. Hook, I am 100% you will be satisfied with his work.

Dr. Hook is a very knowlegdable orthodontist! He is currently overseeing my daughter's braces. Him…read moreand his staff are extremely friendly and patient. They answered all of our many questions. They accept interest free payment plans or you can pay in full for a 5% discount. They are even in network with Metlife military insurance. I highly recommend Dr. Hook for any braces needs! A+ service.

This is a much delayed review of this dental office. The reason why it's delayed is because we have…read morebeen battling out with our insurance company regarding a claim this dentist submitted almost a year ago. What our insurance company informed us later revealed what I consider a dishonest practice. My kid was a new patient at his office and she received her annual oral exam there in 2023. We went to another dentist later in the year because my kid felt uncomfortable with the way the hygenists were treated. When we went to the new dentist and got her second cleaning in the year, we were told that the claim was denied. Our dental coverage includes oral exam 2x/year, which allows my kid to get her dental check up every 6 months or so. This is standard practice (I am in the healthcare field and I deal with my own billing as well so I am familiar with how CPT codes are used and claims are processed). This dental office billed TWICE for ONE exam done on the same day, which means he used up my kid's annual benefits for the dental checkup that my kid is entitled to twice a year. We have visited so many different dentists over the years; pediatric, family, adult practices. We never saw a dentist bill TWICE (periodic oral evaluation AND comprehensive oral evaluation) for the same service rendered on the same day. Not to mention - periodic oral evals are for established patients, not new patients. Dr. Ching, if you are reading this review, please consider whether this is the ethical thing to do. Just because the insurance company does not place a restriction on how both codes can be billed on the same day of service does not mean that it is the ethical thing to do.

Kids were sooooooooo happy with Dr.Ching's clinic . They squeezed in for emergency pain for Ayaka…read more Extremely trustworthy Dr and the place is amazing!! & Fun!! Best child dental clinic ever!! Beautiful facility! This is children's heaven