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    Kilroy Field

    4.0 (2 reviews)

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    10 years ago

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    10 years ago

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    Life Time - Welcome to the Club

    Life Time

    (153 reviews)

    To whom it may concern; We are founding members of the…read moreMontvale New Jersey Lifetime Fitness. We've have enjoyed the club for over 12 years. We know that we are paying a premium price/dues and felt that the facilities and service were worth it. However, things have changed over the past few years. The bottom line is that we are still paying premium prices, but no longer getting premium service. We used to refer all of our friends to this club, but in good conscience we no longer refer. The machines are not well maintained, and when one is taken out of service it can take 4 to 6 weeks to repair. A number of the TV 's around the club have faulty feeds so pictures are intermittent. Many of the screens on elliptical and treadmills do not work. This situation has gone on for over a year, and management has been informed many times over these issues. The club has oversold its membership so that parking is a problem. Aurora classes are always waitlisted. I utilize your personal training services weekly and most recently, I spoke to the General manager, Dominick Delli Paoli, about a situation that has persisted for years. I am referring to classes that take place in the middle of the exercise floor. The instructor, Micah, blasts the music so loudly that I can't even hear my personal trainer and the sound is so loud that it is offensive. She lowers the music when she is giving her group instruction and then returns to the blasting music. I've spoken to management during the year and nothing has changed. Yesterday, I went to Dominick's office to request that he has the music lowered. I was shocked by his response. When I explained my request, he replied,"I will not do that!" He was rude and dismissive. I am stunned that the General Manager of an upscale club be so rude to his members. He sat at his desk and did nothing. I went back to my personal training very upset to be treated so poorly. We would like nothing more than to see this club return to its former excellence, but it's hard to believe that could happen with this current general manager. Respectfully,

    A BLACK STAIN ON THIS LUXURY FRANCHISE. Lifetime in Monvale NJ has gone down hill... into a…read morepit...reaching the depth of HELL. I travel to many Lifetimes across the country and this one is the filthiest, and worst managed gym. The bathrooms are not maintained. The recovery equipment smells of bioHell and half are broken. There are always multiple cardio machines down. They crammed the Alpha classes right in the heart of weight equipment which makes finding workout space near impossible. They are over crowded for the amount of equipment they have, so good luck finding a machine to use. The saunas smell like a swass experiment with a fungal disease. It's so hard to stay motivated there-- just the worst.

    Spa 23 Fitness and Lifestyle

    Spa 23 Fitness and Lifestyle

    (89 reviews)

    This is a shout out for the following Spa 23 staffers that go over and above helping me get fit!!…read morePatty Jen Bnana Brooks Jan Smith

    I was at Spa23 for 4-5 months as I had to shift to focus on low impact workouts. They offer classes…read moreand have a swimming pool which was what I was looking for. Their membership is high if you compare it to other places in the area that offer the same exact, and even better, classes - at the time I joined, I did not know the Wayne Community Center offered those, and I wish I had because they charge 50% less than Spa23 and have amazing trainers. In all honesty, I'm disappointed at how they handled my last billing. I had decided to set up personal training sessions with a trainer named Ricky, I trusted him and my mistake was not asking questions when we sat down to sign the contract, however, as an employee, he should've made sure I understood what I was signing - he did not explain what his rates were, nor how much I'd be billed for the month, so they billed me $212! I had already moved and canceled my membership with them, but they still billed my account. The person that reached out to me to explain the situation was nice, but no resolution was given - I'm now 45 minutes from Spa23, my money was never refunded, and credits for a different service can't be given. I know people who had gone to Spa23 and ended up leaving, both trainers and members, due to their dislike of it and how much of a "chain management" it had, but I truly didn't think I'd experience that firsthand.

    Kilroy Field - sports_clubs - Updated May 2026

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