I've used several branches of Specsavers over the past 18 years or so (Cardiff, Swansea, Bridgend,…read moreCarmarthen, Neath to name but five) but this one comes WAY out in front in terms of good service and good advice not to mention courtesy and good manners. I had had such poor service the last time that I had sworn nearly to darken a Specsavers door again. However, some of the 'special offers' at this branch in Kilmarnock, drew me in to just try on a few frames. One of the members of staff, Phillip, was so friendly and helpful, that I decided to go ahead and make an eye-test appointment for the following week. That went extremely well and Victoria, the optician, couldn't have been nicer. Then I had a frames fitting with Laura, who made me laugh with her great sense of humour. She made the whole appointment very enjoyable but gave me good advice as well. I then bought some frames and lenses and they even worked out much cheaper than I'd expected (I was charged much more in Carmarthen 3 years ago despite selecting similarly priced frames and lenses!!) I then went back yesterday to pick up my super new glasses and had a frames fitting with Phillip who was, again, very friendly as was Laura who came over to say hello! The whole experience was actually enjoyable from start to finish thanks to the lovely people who work in this branch! I'm so glad I decided to go there and I wouldn't hesitate to recommend this particular Specsavers to anyone.