Our service tech was Derek. We have had killings worth for over 20 years. They tell us they are coming. They come out and they do the job.

Called them today because it is time for my annual termite inspection and I usually am notified for an appointment. I was told that my contract no longer included a million dollar warranty , but only a $500,000 warranty. The customer "service" representative (Andrew) quickly read off a list of new terms and when I tried to ask a question, he told me to "Stop talking". Needless to say I will NEVER do business with them again. From what I have researched, looks that this company was bought by a worldwide pest control conglomerate. read more

Called them based on my Dad's experience with the company and I'm really glad I did. Killingsworth is a prompt, professional, pest pro team! 2nd month in my new home and we've noticed the occasional millepede getting into the house and garage. Earlier this week we had the coldest morning of the season so far and found a dozen millepedes or so scattering around my garage! No ants, no roaches, no mice, squirrels, hogs, zebras, or capybaras. Just these little crawly guys, which wouldn't be too much of a concern, except the fact that they are toxic and my poor cat can't help but try and eat them! Called on Friday to schedule an appointment for either Tuesday or Wednesday. The lady on the phone was very friendly and informative of all the services they offer. We agreed on one-time inside & outside treatment. She told me that if I determined I needed another service, I could apply my paid balance to unlimited annual service! I decided Tuesday at 2pm would work... ....Oh crap, I'm supposed to be at a wedding at 2pm on Tuesday! Called an HOUR before my scheduled visit telling them I couldn't make it and there was no fuss, they rescheduled me for Wednesday at 6pm, great! Sure enough, Brad showed up 10 minutes EARLY and immediately started asking all the right questions. Before he began treating, we went over the specific problems and he quickly pointed out a broken garage seal where the 'path of least resistance' was letting insects get into my warmer garage too easily. He made sure our cat was put up before spraying and did his thing. When all was said and done we wrapped up with a few signatures and he went over other services Killingsworth offers (HVAC, Carpet Cleaning, Wildlife... never know when those pesky capybaras will show up!) and verified the price I was quoted was the price on the screen. Got my invoice via e-mail and he was on to the next one. Not often I give a 'home service' a 5 star because they normally fall short on something or another. I can't even nit pick with these guys, outstanding. Hopefully my millepedes are gone but I'll definitely be calling them for other services if need be due to the fantastic customer service! read more

The worst company to deal with. On hold for over 46 minutes. Then put on hold again to cancel. They came out today and did a half fast job. Never again. read more

This company block numerous cars in at Great Wolf Lodge at 10:30 today. They were also parked in a NO PARKING FIRE LANE. Check out @ GWL is 11 so numerous people leaving. Killingsworth Environmental Employee was ask to move the truck a few feet.. he wouldn't.. Instead he spent minutes assisting the backing up of our F150.. .. he wouldn't budge.. had to inch our way out of a parking spot. read more

The problem I had with this company was I noticed a section of my foundation had not been drilled or trenched during my termite treatment. I also had to call the company to get proof of my contract and services performed. The tech. came back out, and trenched the area, but not before he tried to BS me that he had done it. I had to insist he drill the cement pad or trench the foundation. The other complaint I have was the mess this man made under my house. He left insulation laying on the ground, my crawl space vapor barrier was messed up with dirt, and moved out of place. I had to clean up the dirt, relay some of the vapor barrier, and put the insulation back that he tore down. read more

We recently returned to a home we have in Charlotte and called to have interior pest control... it had been untreated by tenants who rented from us. After a phone call, I "signed up" verbally for $179 service ... it seemed high for one treatment, but the house was a terror. I learned a month later, that I had signed up for a Yearly service, which was not only $179/but also $39 a month! That was over $600/a year! What has been truly disconcerting about this company is their customer service: we were told that we needed to sign a contract for them to service us.., after almost a week, it arrived via email. One needs to read that CONTRACT. It explains that you are bound to accept the yearly service for $39/a month plus the $179. You have to give a credit card!! After calling to explain I DID NOT UNDERSTAND the verbal sales agreement, they were extremely insistent that I had signed a contract. So... let's cancel the monthly contract, right?!! Well, they are not negotiable. I am filing a complaint with Consumer Affairs. This is not acceptable... please beware of your dealings and ANY CONTRACTS YOU SIGN. read more

We invested several thousands of dollars in our backyard to make it look nice. We had a beautiful lawn with Top Turf in the past, but gave Killingsworth an opportunity this pat year. About 80% of my lawn is dead now. Results from their service are really bad. read more

Killingsworth is a great HVAC, pest, and carpet cleaning company. We have used them for years without trouble. We have the seasonal agreement for HVAC and they even change the filters and don't start a repair without giving you a complete cost. We have quarterly pest control and never see a bug. ( unless it's a fly we let in ourselves) Im testing the carpet cleaning next week but, judging from how other people's carpets look, I will be happy. Go on their website and check them out-coupons and specials too. read more

The Killingsworth team is always professional, on time, and provides great customer service before, during, and after the work they perform!

I am very impressed. I discovered termites and called two companies for estimates. Let me just say that I did not go with the other. From the first visit I was impressed and I continued to be during the process to rid my home of those nasty pests. First Chris came over (on-time appt) and inspected and gave me the estimate. Then when I decided Killingsworth was my choice I made the appt. Once again, on-time, Jay and Richard came and performed the service. Just as Chris told me that they would! I am as satisfied as I hoped. read more

Justin came by to do the annual Spider treatment. As always, very prompt, professional, and thorough. The weather called for rain and he explained that the treatment has to dry for an hour. He suggested doing the inside and spider dust on the outside today and do a follow up for the remainder of the treatment. Excellent idea! Very happy with Killingsworth and have had them since I bought this house in Concord 5 years ago. Great Job, Spiderman!!! read more