Traveling the whole truck started to shake! No one on tow or Cheboygan! What a blessing these guys…read moreare-15 minutes later are on the road, a young guy there flushed out a bunch of ice! This is not the first time Georges came to the rescue! Lance is a man of integrity and so is his crew! God Bless all of you guys!

If you're not a local, DO NOT VISIT THIS SHOP! The service was poor, they tried to upsell me on…read moreparts for the repair and then di the repair incorrectly. I had to limp the car home to have a confident shop re-perform the repairs on my own dime again.

We were camping at the tip of the mit when our 2009 Clubman mini would not start. Fein's Auto…read morerepair did not have the time to fix our car. It actually worked out for us. When I called Chad at Patriot Auto Repair he said he was busy but thought he could take the time to take a look. He did a great job on helping us out when we were in need of help and I can only recommend the services I received from Chad and his team.

I've been taking my $40k Ford SuperDuty to Dan Fein since 2004. He's a great guy--honest and…read moreknowledgeable. I've since moved out of town and so I am no longer a regular patron, but thought I'd log a 'historical' review since no reviews exist. Note: I used to take my truck to the local Ford dealership that sold me the truck--Krug Rivertown Ford--but their Sales, Service, Management, Bodyshop personnel were all rude, incompetent, unknowledgeble, arrogant, and overpriced. They were purchased by Fernelius recently, so I hope improvements are in store for them. Fein's Auto Repair is great at diagnosis and explaining problems. They work diligently and deliver as promised, always. Examples of work they've done for me: HVAC vacuum; complete front end; u-joints; 4WD lockable hubs (WARN brand); starter motor; glowplug relay solenoid (Note: the old local Ford 'stealership' recommended replacing the glowplugs themselves @ almost $2k, including diagnostic--Fein's solution cost me about $50 and took 15 minutes!); Zerk fittings for all my grease points; et cetera. The only small drawbacks are that (1) his shop and parking lot are very small, so he his a busy man and you may have to wait a few days to get work done. This is also a good thing, b/c his capital investment is smaller than a big, fat, rigid dealership and he can keep his costs down. Also, (2) he deals almost exclusively with the local CarQuest to manage his parts supply, though I'm sure they give him a good discount. I wonder, however, if my WARN lockable front hubs were his only choice to recommend. (After a few years most of the chrome has corroded and they are difficult to turn, despite keeping them clean. Was this brand the the best option?) I've traveled A LOT in my middle-aged lifetime. Very rarely have I come across a repair shop at which I felt so good about spending money. His wife also works there in reception, and his son is often there too. They are a good family, and that character and integrity shine through to their business. In a nutshell: I trust Dan Fein, and respect his knowledge and forthrightness. If I ever move back to Cheboygan, he's the only person I'll see when it comes to my vehicles.

I was traveling through the area and had a problem with my brakes. Brian was kind enough to fit me…read morein which was a lifesaver. I felt that his demeanor and helpfulness were outstanding. It was a big relief for me. His pricing and quality of service were also excellent.

We had a tire problem, and when we arrived the people were so kind. They fixed our tire and we were…read moreon our way in 20 minutes. They were fantastic!!!

I got two fromt tired put on for almost 300. Then had a tire blow out at 75. I called and all I got…read morewas sorry good help is hard to find we will get you taken care of the next time your up here. Its 700 miles from me. They didnt offer to pay for a new tire or a tow. Sad to say I guess 30 years pf knowing someone isnt enough to be safe. I will never go back there.

great place and people. they got us fixed and back on the road right away. with new tire at a…read moregreat price put on our loaded equipment trailer. Thanks folks

Have to say Joe Claxton and Cole were amazing for my purchase of a used Toyota at Cheybogan…read moreFernelius in Cheybogan, Michigan. Best rating I could give, they made me feel family and they assured me of what I was purchasing with extended warranty info. 10 !!​

The customer service here is excellent! I was supposed to be scheduled for an electronic dashboard…read morerecall but unfortunately this was not scheduled correctly so I will need to return next week for that. The semi-synthetic oil change was half $$ the cost quoted from 2 local shops. The shop performed a 12 point engine inspection and everything was fine. I shall return for a tire check because their 'sink tank' wasn't in service also returning for the recall. It's such a relaxing place with a large updated coffee shop with excellent prices on meals and snack as well as all of the foo foo coffees to choose from. French fries are only $2 for a box of string fries. Minus -1 point because the ketchup was really cold and sorta ruined to hot fries. I would have asked for a warm up but don't want to complain...much. Because this is a great place. Thank you Toyota!!

We were camping at the tip of the mit for ten days. Our tow car, a 2009 Clubman Mini, would not…read morestart. We called every shop in the area and no one had the time to even look at our car until we called Chad, the owner of Patriot Repairs. Chad said he would take a look at our car. Chad figured out that our battery was improperly installed and had to order a new battery for our car. He got us back on the road when no one even wanted to take a look at our car. Chad is a former Marine and he displayed every trait you would expect of our service members. I would recommend Chad and his shop to anyone in Michigan or visiting the area. Chad could have very easily taken advantage of our predicament. We had limited time and no idea what was wrong with our car. And our battery was less than a year old! We did not expect the battery to be the issue but the improper installation melted one of the terminals causing our car to fail on us. Thank you Chad and I wish you the best of luck in the future. I just wish you had your shop back home. You would get to maintain all my cars, motorcycle and RV.

Needed emergency tire repair and Dave Ormsby saved the day. He was pleasant and helpful, also very…read moreknowledgeable and efficient. Had fun visiting with Dave's friendly wife. Thanks for all your help.

We hit a deer while traveling from Tennessee to make final arrangements for my daughter that passed…read moreaway on December 27th. Our car was driveable but we were not sure it could be driven back to Tennessee. We took it to Wiiliam's auto shop and they were amazing. They fastened some loose pieces and checked it over thoroughly for a very reasonable price. We made it safely back to Tennessee and our car is now at our area body shop.

While on vacation with my family our van broke down. After calling many places in the area no one…read morecould help us with our a 3 day wait. I told Craig my predicament and he went above and by to get us back on the road. Not only was the service great , the price was also very reasonable. Thanks Williams Auto service center.

Good people and good quality work. They turned the car around pretty quickly. Thank you Matt!read more

We recently interacted with Fernelius Ford while contemplating purchasing a new vehicle and I would…read moreNOT recommend them! The salesman gave us incorrect information on the vehicle more than once, tried to upsell us on a package we explicitly stated we did not want, then when we weren't 'biting' on the alleged 'deal' he was offering up, got insulting towards us!! Like seriously?! Look elsewhere!