Imagine being told how you have all these benefits while living in a Killam Apartment only to find out the whole management team is a bunch of liars who basically tell you you're "Shit outta luck" any time you ask for something. We were told when we moved in that it was a fully secure building, you only have access to your own floor, but if you knew people who lived on another floor they would allow you access to that floor as well. So we encouraged our friends to move into this building as well only for the building management to pretend like they never told us this, treat us like we were stupid, and then we find out that the majority of tenants actually have access to other floors, especially ours. When we brought this up to them they told us it was a mistake and that we can't have access because it's a security issue, but they will not revoke anyone else's access either. Useless company, should be fined for lying to perspective tenants. 10/10 DO NOT RENT HERE. read more

Killam Apartment REIT - Apartments Near Me - Halifax, Nova Scotia

Apartment managers and "inspectors" barge in to the apartment with no 24 hour notice. This is illegal. Sometimes they are conniving enough to place a notice dated to several days before on the door an hour before coming in. They push past you to enter your apartment and will make excuses about it being an "emergency" if asked to leave. This is not at all acceptable. This is regarding Freshwater Apartments in St. John's NL. The apartment management are the worst people immagineable and do not address any actual issues with the apartments. read more

My wife and I are seniors who rented a Killam apartment in Charlottetown for 3 years. We were quite happy and treated the apartment and building as our retirement home. That all changed one winter evening last February . The hallway outside our apartment had been prepped for paint but no one showed up for several weeks and it looked shabby. We sent a note to the office asking when the work would be completed . The on site manager came to our apartment and told us that we had no right to ask that " we were just tenants ". He then got very rude, profane and personal. We no longer felt comfortable and decided that we had no choice but to move at considerable expense . The worst part of this horrific experience was Killam's response to the complaint that we filed .They claimed that the incident never took place and implied that we made it up. Essentially their position was deny, deny, deny and accept no responsibility for the actions of its employee . As others have said they are a deplorable, poorly managed company that doesn't deserve anyone's business. Avoid them like the plague . read more

Worst compnay and people. Complained for one year for a noise coming from my above at midnight , they never came to address the issue rather advised me to bear the noise and live together. read more

Worst and laziest management and maintenance possible. Genuinely horrible people work here, I was shocked at the way they treat thier tenants. read more

I wish I could give no stars. They are absolutely awful. I would never recommend living in one of their properties and all my neighbours said the exact same thing! We had two break-ins within a 6 months period, even though we pay ADDITIONAL money on top of rent for 'security'. They will not be in office during their posted office hours to work out any issues, and won't give you any information regarding paint colours or stains to make sure you cannot get your damage deposit back. As many other reviews mention, crooks! Avoid at all costs- the cheaply built building is not worth dealing with the even worse management. read more

I live in Victoria Gardens and it's been a nightmare. They are constantly jacking the rent for constantly having a broken washer and horrible plumbing. They fixed the washer and jacked the price of washing clothes, for what? Only to have it broken down AGAIN for the 5th time this year. One washer and dryer for 12 units, get with it. read more

This company just bought buildings in Kitchener Waterloo. They were more concerned with spending thousands to put a new sign out front with their name on it. instead of fixing issues in the buildin. instead they constantly say because of covid we can't fix anything . they turn the heat off at night or some cause it's freezing in here and their windows are garbage they all leak . Stay away from renting from these crooks read more

The Villages at Nolan Hill IN CALGARY offered me a break lease option with no penalty as they were tired of me confronting them with breaking city bylaws and more. In the end, I took that offer, with them offering me, via email, a return of my deposit plus my pet deposit as an incentive to see me leave. Well, those never came to me. Nor did a statement, required by law, to verify why they were not refunding me. I am willing to go to RTDRS, but I have given the company one more chance to be honourable. This was a terrible place to live. The buildings were dirty, the basement was crumbling and letting water in, at least 45 washers or dryers malfunctioned, with people forced to travel to do laundry. Drugs, drinking, constant police presence. Hardly a good environment for a building complex not yet a year old. DO NOT RENT FROM THEM. read more

My friend and I had a really bad experience with Killam in Spring Garden Rd. The building is quite old, so there are usually a lot of issues. The managers are very inefficient and rude; they ignore your complaints or they tell you that they will do something and they won't do anything to solve your problems. They increase your rent after the first year. Please, avoid. S. read more

So I'm now looking for a new apartment after a few days ago when I got quite a letter threatening to take me to a tenancy hearing if I didn't remove my A/C window unit before July 19th. I would like to note that the unit is above my patio and is not a potential for harm as it would only ever fall on the patio. "Window Shakers" as Killam is calling them aren't allowed - a reason was not specified; apparently they sent us a letter in April to remove them which my fiancée and I don't remember receiving... One thing I know is for certain is that if any company is making this kind of change they need a signature from the tenant on the letter so the landlord can show that the tenant has acknowledged the message, but no... these guys just slipped a piece of paper under my door then threaten me a few months later. Also to add a cherry on top we had a massive heatwave for the past few days and I couldn't use my $500 air conditioner I was able to use just last year, so now it makes for an expensive looking paperweight. It gets better! My fiancée and I when we first moved in decided to accept having carpet in the unit as the landlord at the time told us we can have the carpet replaced with hardwood at no extra cost in the future if we decide we want to make the change. We thought we would give it a try but it didn't work out because my fiancée has allergies. We contact our new landlord who says they can't replace the carpet because there's nothing wrong with it... So we go and get a doctors note from her family doctor then bring it to them and they say "we can do it but it will increase your rent by $25/mo". Get this... Two days later we get a letter we have to sign for... It's a new $30 rent increase on our annual lease renewal... So I call the property manager this time and we come to an agreement that the increase will stand as long as they remove the carpet by end of March at the latest. Even with Covid going on, it is now almost the end of July... and my fiancée is still putting up with her allergies. Up next, we've got more floor issues... Our kitchen tiles recently formed like a giant bubble which one of us almost died to after tripping on it one day. I called the landlord and apparently the pressure of the tiles has something to do with it blahblahblah... So tired of it at this point. I told them about my dangerous tile situation beginning of June and it is now almost end of July. No need to be quick about it Killam, not like it's a safety hazard or anything... And I just read today that a Killam property in Sydney NS has lost power and tenants have been left without power for the last THREE WEEKS! And yet nothing has been done... To top it off they don't want tenants using candles or propane during the outage... I guess they'll just have to use their hands and make like Mr. Miagi or something I guess m, poor souls... Some of these people are seniors... And no accomodations were made to them nor has there been any effort to fix the situation quickly... Anyways. The point of this review is... Well I'm sure you get the point, use Killam as a last resort. read more

Just gross. Trying to squeeze as much money out of their tenants as possible while making the living experience worse. They sneak in hidden fees, they're demolishing our tennis and basketball courts to erect a new building, not reducing the rent at all after taking away these perks. They're making me take down by bird feeder, the soundproofing I attached too my door, and they're telling me I have to show proof on insurance I never had too before they bought the building. They keep doing "renovations" I assume so they can jack up the rent but all their doing is buying frames for the hallways and painting the doors (Without primer, so the paint is already coming off) I've had this lease for a long time so I assume they're doing all this too me to drive me out so they can charge a new tenant twice the rent. So greedy. I live here y'know. Don't rent from these guys. They don't care about making their places comfortable and will drain all your money. read more

Absolutely stay away from these crooks. They bill you for late fees that are not real. (during a pandemic, while people are out of work) they will make a deal with you on the phone and then, because it was not in writing, not honour it. My pipes broke 2 times in the winter because there is no insulation in the wall and their experts confirmed that. So, they took me to tenancy board and threatened to take it through court regardless if they won, until my insurance settled with them for an extra 50K. And they would move move the court date even though I was in hospital fighting cancer. They do no improvements to properties, charge way too much and put rent up every year. horrible organization read more

The resident manager of 5240 Kent st Halifax is a ignorant lady with no manners , grumpy face at all time , instead of doing her job , she just get into tenant apartment without giving notice, unreal read more

I've been a resident for 10 months @ the Tisbury location "Sherwood Park" My journey for a new home came easy with my first meeting with, Ina. She showed me several floor plans that would suit my needs, answered all my questions and made the process stress free! My home was perfect upon receiving the keys and I've been enjoying it ever since. The security of the building has always been a priority, pet friendly, secure underground parking, cleanliness, sense of community & proactive communication with management. Looking forward to the new gym! Much needed. Will be renewing my lease;) read more

Management is disrespectful and judgemental. I moved in September, is now May, I just got my first tour of my own building last week. I am not "allowed" to book an appointment with the Manager of the building - that I pay rent at. I am pretty sure I pay them to be nice to me, and they cannot even find it within themselves to try. read more

I went from being a huge fan of my building and befriending the staff to feeling incredibly sad, unappreciated, and even outright dejected. I made every possible attempt to be a good tenant, paid on time, following the rules, and other than being disabled and a small water incident (that I happily agreed to cover) , they refused to renew my lease not even telling me why. I'm left assuming they dislike disabled people or if you make any mistakes (no matter if you pay for it) they will boot you without saying why. read more

I have never experienced such unprofessional services with such a large company. My boyfriend and I have been desperate for an apartment, and for this company to waste two and a half months of our time is ridiculous. Tanner, a property manager, not only had us waiting two and a half months for an apartment that was already empty, but failed to return ANY of our calls. Will not be doing business with this company EVER again, extremely disappointed! read more

Crooks. Absolute crooks. There will not be a more strongly disgusted review I will write.. ever. After moving out... they misplaced my roommates half of the last rent. So they withheld our security deposit, and expected money on top of that. We were immediately (7 days; received 14 days after) sent a letter demanding the money and threatening us with going to collections after 20 days. An action which is not only illegal (they would have to go through a court claim process for the money first) but beyond that.. it's incredibly scummy and unscrupulous of them. In the 6 days I had to respond (according to their empty threats)... the property manager Jeffrey Barss, would repeatedly not answer his phone. The receptionist at one point got upset with me because I was 'calling too much'... Now, a full month since the threat they made, not getting money... I am apparently one day from getting my cheque.. because when I went to the office to collect myself (after excuses of December mail delivery being the issue) I was informed that this 'big company' that was the reason all this trouble was caused, had only one person whom had the authority to sign cheques.. and they were on vacation. For a 'huge' company, they operate like a criminal corporation that expects you to pay up front, and be on-time with payments. Problem is... when the shoe is on the other foot, they aren't... and you have no recourse or way to hold them accountable. read more

Not our first time renting, but certainly our last with Killam. After nearly a year of cold, spiteful management, we're buying our house in Dartmouth, Nova Scotia. Killam's response? We can't leave until a month after our lease ends, since we can't ask to leave until after we change over to month-to-month. (Misquoting) "Nova Scotia law" and "our rules!" were their first excuses. They are all nice to get you in, but then once signed up, you're considered subhuman. They are unresponsive to broken items and inside repairs. And bad to the extreme for customer service. Our advice -- go with anyone except Killam. There's a reason they have such a bad reputation overall among the locals. We were stupid not to listen. read more

In my experience, poorly managed. This company bought my building and has since ignored multiple communications I sent in recent weeks, including one that was to request my new billing account number as per their instruction. I finally called on the 2nd of the month to ask for it, which they provided along with a letter advising me that they'd begin collections steps if they didn't receive the rent by Monday (this was on Friday). Furthermore, when I called most recently to ask about the lack of response and other outstanding requests the staff member I spoke with was rude, detached and condescending. She implied that I must not have sent the emails properly (false). Hopefully things get better from here as it stands, this company is one I think you might want to avoid. read more

I can tell you the horror story which is my life living in a killiam building. However that will have to wait until I am moved out. I can speak to a few previous reviews. 1. Carpets: the day I unpacked my clothes I walked back and forth from my closet to my pile of clothes. By time I was finished hanging everything my feet were black. I mentioned it to the super and was told deep down cleaning had cleaned the carpets before I moved in and I would be charged to clean them when I move out????? Huh?$75 out of the damage deposit to "fake clean" the carpets. Plus I know for a fact most units are having the carpets replaced with hardwood however you still pay for the cleaning???? 2. Absolutely expect your rent to increase once year regardless of how Unkept your unit is. 3. No pets. Oh except the ones your neighbours have.... 4. Repairs are not a priority. Unless you move out then it's a full renovation within 2 weeks. You know so they can charge $900 for a bachelor. To be continued..... read more

I moved into Jillian properties November 2014 after having a house fire and lost everything. I moved into my apt with two kids. Paid a half months rent to get in before first of December. All was great going forward until my jobs I had screwed me up, and my mom died in 2016 that took a serious toll over me. My rent has been paid on first of month when I was working but because off and on for past two years my rent has been paid before end of month or middle. Therefore, I was late with rent for a few months. I received an eviction notice had my hearing today by conference call and Killiam employees or property managers who might be too young to know because lack of life experiences, that people fall onto hard times as I did. Keep in mind my rent was never 30 days in arrears. I have been an excellent tenant never had a noise complaint nothing!!! A good long term tenant who fell on hardship. I will find out tomorrow the decision of the tenancy board if I have to leave or not. My daughter is in her last year at Dal for nursing and I didn't want to interrupt her school year and my mental state is unclear to me. I just started my new job and been working 12 hour shifts to get my rent paid on time for November if I do t have to move. The ladies at Killiam are very rude unprofessional and lack human compassion. (The women from today's hearing). Anyways I really thought this was a good company but now I just want to get out of here and not give them another dime for rent! I hope when I leave they get a loud obnoxious family in here that will give them a run for their dollar. We have mice in here, these small ants you can hardly see that we had to have fumigated two times but are still in apt! Never fix J make a fuss about this or the laminate flooring it's a mess!!! I really do not want to move but I think I had time enough to think about it and quite frankly they don't deserve a good tenant like me. Do not rent with company your a number and they do not care!!! I don't expect them to feel bad for me but I do expect they work with me. I can't mentally take the stress of this I'm thinking I should just up and go!! Killiam, what happened??? You were good to me!! read more

decided to leave my lease and have someone else do a lease takeover. my name no longer in the system stating that someone else lives there now, but they decided to take the new persons first month of rent AND still take money out of my account for the same month of rent. Called the office and the lady who answered the phone was very very rude and disrespectful and put me on the line to someone else who was a little bit nicer. Not only did they take money from me but they are also giving me a hard time trying to get it back. I would RATHER BE HOMELESS IN THE STREETS THEN HAVE TO DEAL WITH KILLAM PROPERTIES MAIN OFFICE AGAIN read more

I live in Calgary at Killam Reit. At first it was disorganized but everyone was nice enough. Now it's gotten to the point that I feel I am living in Russia. They make no repairs , ignore their tenants and now they're doing" inspections" constantly in all suites . They tell you they might be by within a 48 hour period to inspect the fire alarm . It's ridiculous . I even had one of their employees just walk into my apartment one day - I was in the kitchen and my son was in the shower and I heard a key in the door And suddenly one of their employees was in my suite ! Not even a knock. I asked him what he was doing ? He said he was told that I had holes in my walls and he was there to fix them . I told him you obviously have the wrong apartment and to leave - he argued with me . He kept asking " are you sure there's no holes in the walls - the police were here weren't they ?" I told him the truth - that was in the building beside me - your in the wrong suite . He continued to argue with me . Also when I rented the apartment they advertised it as "smokers ok " they just notified everyone suddenly that they have changed all of our leases and no one is to smoke in their suite , or on their balcony , or in the parking lot as well as their vehicles - no one is to smoke cigarettes , cannibas and VAPING is also prohibited on all Killam property - they've advised everyone to go across the street to vape or smoke . The day they sent these notices out I looked at their advertising again and it still is advertised as " smokers ok ". In short - Killam is ridiculous, disorganized, overly expensive, and downright controlling. I now have cameras in my home just so I can monitor if they come in or out when I'm not here because I don't trust them. Do yourself a favour and do not rent from these ppl . I hope this helped . read more

My boyfriend and I rented with Killam in Dartmouth and halfway through our lease I was counting down the days until we could leave. Unfortunately, we stayed around for 13 months because it took awhile to find a decent new place to rent. The supers/resident managers were nice for the most part, and the office employees were also quite nice. However, noise complaints (and there were tons as sound travels - you can hear the person below you coughing, sneezing, etc) meant nothing, laundry facilities were terrible (we wasted tons of money because they never worked and near the end of our lease we started going to a laundry mat) and they never fixed them despite numerous complaints. Also, the apartment was not very updated for the cost of rent- some kitchen cabinets did not close/open properly etc. We also had an issue with our windows (mold growing - we were told by the man they did send to look at it that there was no insulation around the windows). Also, our heat control was broken and went unfixed for around 6 months - it was like a sauna in the apartment until it was fixed, and many of the windows only stay open with a stick. The rent also went up on the anniversary date by a significant amount, and that was the last straw for us. On the positive side, it was a good learning experience and we knew what questions to ask/what to look for at our new place. We are very happy with our new place and it is not even comparable to Killam - the price is cheaper, 250 sq ft bigger, balcony, dishwasher, brand new flooring/doors, amazing laundry facilities on site for half the price, and great location in Dartmouth. My advice is to rent with local management companies as they care more about their tenants. However, the renting experience with Killam can be different for everyone as my brother has rented with them for a couple of years now and he has had very little issues and loves it (except for the laundry facilities). Just make sure you ask the right questions and really check out the apartment before signing the lease - and check comparables in the area to make sure you are getting a good rental price. read more

This is my first time living in a building operated by a property management company, but so far it's been a good one. The application process went smoothly and was stress free, and I also like our building manager who is usually quick to respond to issues that arise. He's easy to reach, knows us by name and lives in the building so you know he's close by in a pinch. We live in a brand new apartment, but that seems to be the exception among the properties that Killam's Halifax branch manages. A bunch of them look pretty crummy. We were shown one particularly grungy place before finding ours. I'm interested to know what other Killam residents think about the company after living in the not-as-nice properties... read more

Summary: I don't trust these people and neither should you. Keep a paper trail, document everything, and have it all ready for when they 'lose' your documents to screw you out of your money. Also, don't believe their 'approval delays' because I'm not the only person on Yelp citing it for a bad review. Rented at Williams' Court in Kanata, ON. The quality of the building was upscale (as promised) and the common spaces spotless. Killam's ability to administrate was horrendous. They rented my unit out before my lease ended (an option I was open to)... but they gave me *zero* notice (neither written nor verbal) of this and were shocked when I hadn't moved out. This made me eligible for a refund on my last month's rent... which they denied having received in the first place and refused to refund. Fortunately I had all my receipts from having signed/ paid the lease and LMR or they might have continued to refuse the refund. They're allegedly acknowledging their obligation to pay... but I still haven't seen money yet. It especially burnt that they spent two months dragging their feet, claiming the refund process requires 'multiple approvals' and somehow takes 60+ days. If they'd stated their objections in the beginning, I could have cleared their clerical error ASAP. read more

Killam properties has to be one of the worst apartment buildings to be with in all of Halifax (besides Ocean Towers maybe). They will sweet talk you and make promises and deals in order to convince you to sign a lease and move in. Once you're legally bound to them however, good luck! Unless you luck out with great on-site management, your building will not be kept up well, repairs to your individual apartment will take 4 weeks+ and even then they might not do it all/correctly, if you try and change anything they are going to find some way to make you pay for it. They increase rent on a yearly basis, the fact that you automatically renew your lease for a whole year when only 9 months in is ridiculous, they treat you like you're in the wrong constantly and charge an arm and a leg for places that aren't that large or well kept. Killam properties also blatantly ignores the rules and regulations set out by the tenancy board and claim its "Killam policy". Well, policy or not nothing can go against the tenancy act. So make sure you read EVERYTHING and know your rights as a tenant since they will try and steal those away from you. read more

I WILL NEVER RENT FROM THESE SLUM LORDS AGAIN!!!!!!!!!!!!!!!! Terrible management. I found a 1 Bedroom apartment on Kent Street through them for 800/mnth with Heat and Hotwater included... It "looked" nice at first. They promised me, swore up and down that noise didn't travel, that it was quiet, that I could play acoustic guitar during the day/evening, that I wouldn't hear people from my apartment. I was stupid enough to believe them. Noise complaint after noise complaint... DURING THE DAY... while watching tv QUIETLY... with my bass turned to zero on my speakers... Could NEVER play acoustic guitar... neighbors could be heard CLEARLY talking at normal volume, as could their tv's... I could actually make out what was being said above me on the next floor!. Lady above me wore shoes ALL the time... hard wood floor+shoes=incredibly LOUD... there were noise complaints over even a bathroom fan being left on a number of times... I was fined 400+ dollars by police for watching tv during the day (1pm... and I swear it wasn't loud!!)... I beat the fine down to 250 or so in court... though I shouldn't have even got it because there was nothing on when the police showed up... only the super (who wasn't even in the building during the complaint and the police showing up) showed up in court... they still fined me... having arrived and it being silent, and having ZERO witnesses... I was so angry I told them I wanted out of my lease because they had lied about half a dozen things.... There were Mice, it was loud, I couldn't even play acoustic guitar, the laundry facilities were atrocious, neighbors were assholes, appliances were decades DECADES! old... complete dive, done up to "look" nice on first glance. Oh and I could hear my disgusting neighbors having sex every night (despite their obvious attempts at not being particularly loud) It was absolutely impossible to get them to fix ANYTHING... everything was broken when I moved in! Toilet didn't work, door wouldn't close right, stove AND oven were inoperable after just a couple days in there... Had to put up with people digging in our garbage all throughout the night too, management wouldn't do a thing... They let me out of my lease after 2 months and several arguments over it, but they held my damage deposit from me... so not only did I get fined 400 (later only 250 or so) for noise I wasn't making, but I lost my 400 dollar deposit, AND had to pay a guy 150 to move me AND put a deposit and rent on another place.... They will tell you ANYTHING you want to hear to get you in their apartments. Then once you're there, they don't give a sh#t about anything anymore... and boy... what attitude they have! My super looked like and acted like she was on some kind of hard drugs. I've heard of people having good luck with Killam, but I've heard of many more people having bad luck. read more

I love Killam Apartment REIT. I have been living in Maplehurst apartment complex for 6 months and it's very affordable, great location, great staff, great laundry facilities. If something goes wrong Killam is here the same day to fix it. Rarely hear noises from other apartments, they made the windows draft free, also lots of closet space for a 2 bedroom apt. Highly recommend Killam apartments to other students. read more

I specifically created this Yelp account in order to share my story of living under the roof of Killam Properties. Don't rent from these people. When I first decided to live in one of these properties, I moved into Quinpool Court, and, admittedly, the unit wasn't awful - There was a dishwasher, and a built-in microwave, and the property manager was a nice lady. BUT, after living there for about a month, I was noticing all the little problems that were starting to make living there pretty difficult - there was nothing between units to cancel out noise, so if the person in the apartment next to us was having a conversation (or engaging in other activities), we were able to hear every little bit of it. The shower curtain rod looked like it had been torn from the wall, leaving huge eyesores of holes in the bathroom, and instead of replacing it before we moved in, there was a sloppy plastering job (holes still visible) and a dollarstore curtain rod put in its place. Black mold grew quickly in the bathroom, even if you ran the fan during your showers, as well as for a good twenty minutes afterwards, and we weren't able to control the heat for our unit, which didn't get turned off until June or July. These were all little things that I was able to get used to, or ignore, but with the incredible increases in rent every year (we were there for two), it was becoming increasingly difficult to pay rent there. So, we moved out. Currently, I am living in Quinpool Towers (as a subletter) with my boyfriend and our roommate (who are the leaseholders). I have been there for about 8 months. The unit I was staying in was in need of a serious update. The windows leaked heavily when it rained, I could hear people coughing or sneezing several floors down, and while the staff is friendly, they are completely unorganized, and have lost the forms stating that our leaseholders switched to month-to-month at the end of the last year. Not only that, but we received a notice in February or March asking us to be out of our apartment for a period of 4 fours for "a routine" fumigation of our floor. We were not told the purpose of the fumigation, but we later discovered that it was for the fumigation of bedbugs from one of our neighboring units. Guess where the bedbugs went? For the last 3 months, I had been breaking out in severe rashes on my feet and hands, and had assumed is was one of my summer allergies kicking in, until I saw a bug in my room. And then another. I discovered that the nest of bedbugs had not been killed, but instead scared into the hall, and eventually, into our unit instead, and I had been having extreme allergic reactions to the anesthetic they inject into your skin. We've since had to throw out our beds and will be throwing out our couch and lazy-chairs. Which is heartbreaking to students that actually paid for their furniture instead of getting it second hand. Killam Properties has paid for the fumigation of our apartment, but the bugs are still around. They said that they'll pay for a second spraying, but refuse to let us break the lease, and we refuse to live in an infested building. When I called the President of Killam Properties, I was told that I have "no rights", as I am a subletter, and while I understand that legal actions need to be handled by one of the leaseholders on the unit, it's incredibly unhelpful to not have any alternative options given to us aside from staying in the unit and just "putting up with it". With a little research, I found that there has been AT LEAST 66 publicly (emphasis on publicly) reported outbreaks of bedbugs in Quinpool Towers in the last 5 years, and they obviously have no intention of using a better method than fumigation in order to take care of the problem, simply in order to save themselves a little money. But wait, it gets better! We were looking at new apartments, accepting that we would have to buy completely new furniture, and essentially burn all of our belongings in order to avoid carrying them with us to a new place, but when our new (possible) landlord called the office at Quinpool Towers, he was told that Joe (name changed) (who is a leaseholder on our current unit) doesn't exist in their system. Just flat, plain, doesn't exist, and that apparently our unit is empty. Interesting. So now, not only are we being told to stay in an infested unit, we also can't move, because our reference is nonexistent. read more

Hey! I've lived in an apartment building owned by Killiam. It's my first place but I can honestly say the next 8 months of our 1 year lease can not go by sooner... I HATE it here. First off, we are in the worst part of the building (main level, "playground" outside the length of our living room, kitchen & bedroom) kid's are constantly playing outside our bedroom window which faces frontwards, screaming, throwing balls at the window, peeking in. The main entrance is above our 2nd room and bathroom.. constantly hearing the thuds of people going upstairs. The outside of the building is EXTREMELY gross. Super dingy, the inside is OK but could be better. Our apartment, has mainly carpet, which are ruined from previous tenants cats picking at them. One spot is really bad, which was never fixed. Our outlets in the living room are almost falling out and the closet light is blown. The kitchen sink spurts up water & it's like a horror movie. In the bathroom theres these wierd bugs that I spot from time to time (I have a phobia of bugs in general) the spiders really freaked me out in the summer time, just crawling everywhere! We also got a disturbing letter about bed bugs, prevention & what to do if.. totally erked me. The property owner has disregarded 2 complaints made regarding the noise that comes from the tenants above us.. totally insane! the hours of disturbance are wild: 1am, 4am, 6am, all through the day. They also have a tredmill above the living room which vibrates the walls. High heels clunking around, just really awful tenants. Hopefully things start to move upwards, i'm losing my mind! The only plus is that for a 2 bedroom & hot water, heat incl. It's a decent size but that's about all! This will be my first & last relationship with Killiam. read more

I am currently living in a bulding managed by Killam Properties. It is a great location, however the building is not worth the rent. To make matters worse, I was told that no pets what-so-ever are allowed in the building. However, the landlords have multiple dogs, and I have seen a handful of other dogs & cats in the building. I called the main office to ask about the pet policy, they were extremely rude and abrupt and told me that none are allowed. Before I got a chance to tell them that I have seen countless animals, they hung up on me. Extremely rude service and sneaky liars. I will never be renting from Killam again. read more

We live at their property on Quinpool and it is infested with bedbugs and they do not care in the slightest. The have allowed them to spread by pulling uncovered items from an apartment full of them out through the hallways and have unresponsive and rude management who does not get back to you about compensation from the hundreds of dollars spent on laundry which you then have to contact their head office to complain and get it. Then they only treat individual apartments when requested instead of the whole building which is needed. This causes the bugs to just move from apartment to apartment leaving each having to get treated again and again. If you want to live with itchy bites, having to dry everything on hot to get rid of the bugs and deal with having to escalate to head office management to have your issues resolved then Killam is definitely the company to live with. read more

Worst property management company in HRM. If you have trouble getting anything fixed if it breaks in your apartment (and it will) try calling head office, they have a 'pass the buck' type of style and will do anything to avoid work or helping you. After a year of frustration trying to get my oven, door and toilet fixed (i fixed them on my own, killam refused the bill) i'll be free of this lease in 2 short months. Non-accountable and unprofessional is the best way to describe the management staff, and it's much worse the higher you go up the chain, avoid if possible. read more

I am currently renting from Killam -have been for 2yrs +, Don't rent from them if you are looking to have a loving home for your family with longevity. They are a pit stop basically for those who are desperate to find a place or awaiting to move to a house. They have great tenants , I know many of them and they all echo my sentiments. Rent from the Greeks and Lebanese- They wont raise your rent yearly like Killam does. read more

DO NOT RENT HERE (Calgary Downtown Location). They lie straight to your face during the application process and later do not give a rats ass about you. The leasing agent who "supposedly" handles or knows everything is sick most of the time. The Administration Department is a Joke. Maintenance is a team of 2 people walking around saying everything thing is fine in your apartment when it clearly not and not to forget they will ask you to fill out a maintenance request form, but the work won't get done till you don't run around the Administration begging them to do it. I had rented this apartment on the 3rd of June and gave in almost 5 maintenance request within 15 days. Save your self the Stress of living in this building or you will be waiting like me for your lease to get over because if you plan on moving before that they charge you the entire month rent+$1000 lease break fine+ rent for the months till they don't get someone to live in that apartment. There are other better buildings in downtown, this one happens to looks amazing but is rotten inside. read more

Our experience with Killam...at first was really good, we rented a beautiful apartment and the supers were great. Four years after moving in, the faux hardwood floors were coming apart, they didn't get fixed. The toilet broke, they kinda fixed it...our front door was warped so bad that the lock didn't function and I couldn't unlock the door most times (so if I didn't have my spouse with me then I would have been shit out of luck). It didn't get fixed. We were told the place was dog friendly, so after a few years we got a dog....and the weekly notices started, reminding you of the rules...getting approached by multiple people, multiple times to be told the "rules". Which were, we weren't allowed to have the dog in the elevator, the main lobby nor were we to use the front door with our dog. She had to be walked off property, which meant having to use the side doors to exit, which during winter...they were not maintained...so you had 70 year old senior citizens trying to walk on pure ice...off the property with their dog! All of this for the low low price of $1600 (and yes another rent increase this year!) So, we were contemplating moving, as we had really outgrown the space of the apartment and the above really made the decision for us. Our lease renewed May 01, we had to give notice by the end of Jan and it was Jan 31, so we had to act fast...we called Killams office, and spoke with a person (whose name started with a K, thats all we could remember), to find out how we give notice. We explained we want to leave at the end of April, which was our three months, but we asked, if there was an option, to stay an extra month, in case we don't find a place by the end of April. She said we can, all we do is in our request to give notice, we ask to go month to month. Then, at the end of March, we give notice again, as to whether or not we are staying for the month of May. So, this we followed, we gave our notice, requesting month to month, it was approved and we began looking for a place. Luckily we found a house we loved, available for May 01, so we signed a new lease and gave our end of march notice to leave end of April...and it was declined. At first we didn't panic, we thought it was a misunderstanding, so we called the office again and were out right denied that that conversation ever took place...that our request to go month to month meant we extended our lease for another month, to the end of May... (wtf, I have rented in NS for over 20 years and going month to month has NEVER been done that way).... So now we had a new lease starting May 01 for $1550 and $1600 to Killiam, and they wouldn't approve our request, no matter how much we cried and tried to explain how this was not our fault, that we did what we were told to do, but it didn't matter any at all to this corporate cold piece of crap... So our calls to fix the error started with Miss K at their office, who said there was nothing she would do so she gave us her manager. We spoke with her, who said while she can't say whether or not what we say is true...there is nothing she will do. So we escalated further and she gave us her manager....this is where the true face of Killam is revealed...this man, this person who talked and sounded like a human, was an empty shell with no soul..he was a rude, smug, corporate piece of shit! He put up a wall and that wall was NO, he said because we have no proof of this "conversation" he would not help us, he said that there was no way a member of their staff would ever tell this to us (calling us liars!!). We pleaded and explained, why would we sign a lease, if we had any thought to the fact that we extended our lease a month??.? We're not f***ing idiots! But nope, didn't matter, didn't matter that we had to "borrow" money as we had to pay out over $3000 for rent that month, nope, none of it mattered to him, all he could say was we were lying and there was nothing he would do for us...this persons name is Dan Sampson, if you're ever dealing with him, good f***ing luck! I went on to social media and I ranted and posted complaints....and it went no where! They responded via Facebook, that they forwarded along my complaint, but I have heard nothing back, and its now June (so 3 months). We did get our damage deposit back, so thats a good thing I guess, half of our loan is now paid off, only half to go.... They never did get back to us, and the fact that it was their staff who told us the process to follow, and then out right said we were liars, the fact that the customer service is practically nil, well it is nil, I mean the managers we spoke with wouldn't know customer service if it sat up and spat in their faces! Overall, would not recommend, they do not upkeep their property, they do not provide accurate information and they do not have any customer service skills...at all. Picture a male doctor from the 1940's, treating an obese female patient....they didn't care. read more

I have been lied to uncountable times. My heat has been turned off since yesterday and it was down to 1 degree last night. The office won't do anything except offer to leave a message for the property manager for Tuesday-AND it's a long weekend. I called and left a message repeatedly and the super won't reply. EVERYTHING about this apartment is a LIE. The place is filthy!! They lured me to this building by telling me it was a very quiet senior's building and that every person here was a senior. When I moved in the young lady across the hall had a baby! I asked about bugs-they said they had none and the place is overrun with ants and silverfish and has been for years!! I asked about any problems with bedbugs and within the first month they were spraying across the hall and each floor and they refused to say why-citing privacy concerns-but the tenant who had them, told us so we could try to take measures to protect ourselves-KILLAM DIDN'T!!!! THE ONLY WAY YOU'LL FIND OUT IS BY ASKING OTHER TENANTS. I HAVE HONESTLY NEVER SEEN SUCH A BUNCH FOR LYING-THEY ALL TELL YOU WHATEVER THEY WANT WITH TOTAL DISREGARD FOR THE TRUTH. Once they've signed you up-they don't care a less about anything-least of all their tenants. They are cheap about everything they do-and it really is ALL ABOUT PROFITS!! They are disgusting, dishonest and take advantage of low income people by taking everything they can and giving nothing in return-not even what you are paying for!!!! read more