ordered a hydraulic cylinder and a rebuild kit gave them my credit card information and shipping address, 4 weeks later no parts showed up and no charges to my account. Called them back was first told they couldn't find my invoice then after 20 minutes was told they found it and it would be shipped out in a few days. 3 weeks later still nothing so called back and they couldn't find my invoice. after telling the guy my business name 3 times he still calls me by a different business. bought the bed new in 2007 now that it's getting some age and needs parts I'm learning this company appears to only care about large accounts. won't ever give them a dime of business going forward. horrible experience! read more