I purchased an xt2 from these guys 2 years ago. I like the mower. But I have to say that the…read morewarranty,especially the extended version which you don't want, is only an advantage to them. Plus the biggest issue is the condescending, belligerent counter jerks back at the service dept. desk. So if you don't want to relive your youth, when you felt like punching someone's face in, don't deal with them. They are disrespectful kids that have been in their playpen too long, and think they own the place. I'll never get involved with them again.

Sterling Farm Equipment has always been top notch in service and knowledge. this is my third Cub…read moreCadet.The quality is there. James Wilson, Medina. 330 760-1154.

I like Rural King and the all the different things you can find. The prices are better than there…read morecompetitor (TSC) for most of the items I frequent them for. The bad: they seriously need to organize. The store is often in so cluttered you can't move and the placement random. They have lost many sales to me because I can't find a price. It wouldn't take much to clean things up and add a price tag. I know a few people who won't shop here because of this issue.

Searched the internet for somewhere local to recycle used vehicle and ​garden tractor batteries…read more Numerous articles​ stating Rural King gave in-store credit or​ gift cards. CALLED our local Rural King in Elyria to verify that they still did perform this service. While on the phone I specifically asked if they had a limit as we had about 7 or 8 batteries to recycle. The young man said no, no limits. Loaded up our batteries, drove 20 miles to the store where I called, unloaded the batteries, went to the customer service desk where we were promptly told that Rural King no longer recycles batteries. Wasted over an hour of our time plus gas for our vehicle. I would think all the employees should know the policies of the store where they work. Aggravated and disappointed with Rural King today. Chris in Wellington Ohio.

The staff is friendly and professional. They're willing to help you get your repairs done and…read morecomplete them with good quality. My equipment has to endure some harsh work sites and they keep me going.

Nothing but great things to say. After one of our main skidsteers broke down, we needed a…read morereplacement quick. After calling 6 other dealers and either them telling me I wouldn't see a new one for 2 years or just plain not calling me back it was frustrating to say the least. It was obvious after talking with Jason at MFG kubota that he actually cared to help and get me into a new unit. He had a brand new skidsteer to me quicker than I thought was ever possible. Obviously the machine is great but the service from everyone at MFG is why going forward I will only purchase new equipment for my business here. As a business owner, time is precious. Dealing with an equipment company that actually understands that is worth its weight in gold. Thanks again, Devon

We like to shop local. This is a great place to buy feed, seed and salt. We like the personalized…read moreand grass roots customer service.

Quick service, good price. This company is customer service oriented. Fixed my zero turn cub cadet…read moreand ran like brand new.

Extremely helpful owners and staff! Nice selection of products but a little pricey, if you need…read morehelp or advice on your outdoor needs, this is the place to go! I purchased a chain saw and it does what they said, cuts quickly and easily. The service department is fast but did not address my problem with leaking chain saw blade oil. They said had unit sitting in one place for 2 days and not a drop, I get it home and within 1 day have a small puddle underneath the blade by the housing. Did not go back to argue with them, I now store the unit on top of a cardboard box to soak up the oil!

Little kid working there tried to get me to buy a battery that would not work for my mower stating…read more"i know about battery's and lawnmowers" and then tried to sell me on a battery that was not for my lawnmower at all. Do not recommend.

i called from 30 miles away to ask about driveway sealer they had on sale .. lady says ill check to…read moresee how much we have ,,i said i only need 15 cans ,, she says yep we have tons of it ,,i said ill be right over as soon as i get my utility trailer hooked,, ok sir we have tons of it ,,ok on my way ,, i get there and a few people has it guarded until her husband went up front to buy IT ALL...i was so pissed doubt ill ever shop there again and i spend a small fortune at the store over the years..their loss,,i had a job to do that same day is why i called to make sure they had what i needed

Man I was doing great with Marshall and my mahendra 2638 paid 27 grand . Was using my loader with…read more202 hours on it and the cheap welds on the quick connect bracket. Pulled apart . Called in the gentleman said yeah it's out of the warranty. And he would be lying if he never seen it before. He started they are completely junk . And its 2700. For a new one . My best bet is to weld it properly. Allen who sold me it said it's a great machine and will outperform any other brand. The bucket is junk too I've had to reinforce it too. Had to get it fixed 350. Won't brake again

Done business with Marshalls for 50 years. Purchased all my…read moreequipment from them. You might find other Dealers that have equipment maybe a little less, but the service cannot compare to Marshalls period!! They back everything they sell , and go out of their way to service Your needs, and to keep your down time at a minimal. Parts Department has 90 to 100% in stock. if they don't have it they will get it for you, even in this time of how supply and demand is rough in this economy. Kudos to George , Alan ,Mike, Joe , Jeff and everybody who works their. J I'm Gallucci

I shared a laugh with ROGER!!!! He was funny, polite, and helped load a huge bag of dog food into…read moremy vehicle! I am always treated well and any time you ask someone for help, they are more than willing to help!! I drive from Columbus at least two times a month.

I bought a hose hydrant from the Marion, Ohio Rural King and later realized it was the wrong size…read more I first tried to exchange it at the Marysville Rural King. The staff there were kind and genuinely tried to help, but they could not find the purchase in their system. I checked my banking app and confirmed that I had bought it at the Marion store. I then returned to Marion with two of my own hydrants: the wrong-size one I had purchased and my old one for size comparison. Two different employees told me they could not look up the purchase without either a phone number in their system or a physical receipt. They also said they could not use my original payment card to retrieve it. That explanation contradicts Rural King's published return policy, which says a digital receipt may be retrieved when a customer has the original credit or debit card used for the purchase. I had the card available, but neither employee offered to follow that process. I ended up purchasing the correct-size hydrant anyway. While I was checking out, the first employee I had spoken with came over and questioned the number of hydrants in my bag, insisting there should be more. That employee already knew I had entered the store with two of my own. The employee ringing me up, who could see exactly what I had brought to the counter and what I was purchasing, did not question the count. The Marysville staff handled the situation professionally and made a sincere effort to help, even though they could not locate the purchase. My experience at Marion was very different. I hope management coaches the Marion team on Rural King's return policy and ensures that customers are treated with trust and respect rather than suspicion:/