Poorly organised and disappointing birthday experience for kids. We opted for a bring your own food to the party. Which we did. We preparred sausages, sandwiches, popcorn ..etc. We we're told "leave this here, leave that there, It'll be grand we'll take care of it. It will be labelled". It was labelled and then served to the wrong party??. We were left with no food. Not only was I annoyed at the the complete lack of organisation at the venue but also at the parents of the kid who, in reality, stole our food.
The manager did her best to help and gave us venue food to make up for our loss. It was kind of her, but the food was not the same quality as we'd bought and preparred.
The final insult was when we arrived home to find that several of the gifts our friends had been good enough to buy had been placed in the wrong party bag by venue staff, and been taken home by the wrong child.
I will not return to kidzone and would strongly recommend if you chose to go that you in no way depend upon the staff there. In summary, A deeply insulting and very disappointing experience. read more