Even for the most popular movies on the cheap night the cinema is never full. The theatre is…read morecomfortable and there is always a seat in the area that one likes. I have tried the theatre out a few times with a close friend who is deaf. I rang the theatre...but told to leave a message twice....ummm. I emailed the theatre. I have requested the "Captioned View"device and both times there has been a slight problem.They responded with an email that only left me a choice of one time to see the movie. I will persist in getting it right though. Then the staff were most helpful in replacing the machine that was faulty. However in my survey of the experience on another website I did mention that there needs to be more of these machines at any one time and all movies should have closed captions available at the theatre. We only had the choice of one movie at three different times. So I am only giving the theatre two stars as it really isn't being equitable to hearing impaired / deaf individuals. On a positive note the movie was excellent and we did have an enjoyable night.

I love coming here because the cinemas are fairly new and cleaner than others in the area…read more There's not as much theatres as in Macquarie Centre so movie choices can be a bit limited. The main ticket booths are almost always closed, and you get your tickets in the Scoop Alley counters. This sometimes makes for long queues as people getting food and tickets would all be in the same queue, and there would often only be two counters open. Most people who purchase their tickets online get confused and often queue up not knowing they can skip the line, as the sign for priority tickets is a bit out of place in the Scoop Alley counters. If you order hot food, they note down your seat number and deliver your food to you, so that's a big plus for me. The downside to that though is the hot food isn't really that tasty. You can get your parking ticket validated if you enter before 6PM, otherwise the parking is free.