I have never had such a horrible experience... we have been coming to kid snips in oakbrook for a few years. The last few months we haven't had the best experiences. There's a new manager that's been there on Sundays and just about every single time we have waited until our hair stylist has freed up. We always get there on time, even early most times. They always take others before us if a customer is late and make us wait, 15-20 minutes sometimes, but since we drive all the way to Oakbrook we have been willing to wait. Well, I guess they make exceptions as to WHO they are willing to see once they are late. The ONE time we are 10 minutes late, they REFUSED to let us wait and said we had to come back another day. Safe to say we will NEVER be back at this location!!! If I could give this place ZERO stars I would! read more

Rashall is absolutely amazing. We drive 35 minutes to have her cut my kids hair. I trust her with my boys and how she knows my kids double collic hair. She is patient with my autistic son. Very much recommend. read more

Rashal gave all my kids their first haircuts. All of them cried uncontrollably the first time around but she was able to get the job done efficiently despite the crying. Since then they've gotten comfy with getting there cuts from her and now look forward to their haircut appointments! read more

Everything was smooth from the very beginning when I called to schedule. I was scheduled with Rashall and she was excellent with my soon to be 1 year old. She was very patient and super fast at cutting it and still managed to do an excellent job! Will definitely be back read more

Rashall is awesome!! 7 years ago, she gave my son his first haircut when he was a baby, and we have been coming back to her for our kids' haircuts ever since. She is careful, thorough, and precise. She is extremely knowledgeable about the type of cut, blending, length, etc needed for certain hair types to look their best. In addition to being amazing at what she does, she is an incredibly kind and genuine person. We leave KidSnips very happy with both the haircuts as well as the customer service every time. Thank you Rashall!! read more

Edith was great!! We've done a few buzz cuts at home during quarantine but this was our son's first real haircut. Edith was professional and did a great job cutting our 18mo son's hair! She was friendly and personable and everything went so smoothly! We definitely will be coming back to her! He went from a scruffy kid to a handsome toddler. read more

I was a frequent customer at the KidSnips in South Barrington unfortunately the lady that cut my sons hair left. So I decided to try another KidSnips closer to my house and based off of other yelp reviews went with Keisha. She was AWESOME!!! She was friendly, knowledgeable (she's been doing this 15 years!!), took her time to make sure it was done right but also knew she was dealing with a toddler so kept it quick!! Also I liked that she keeps notes under the child's account so that if you forget what you got done the last time it's all in the computer!!Price of $22 was not to far from what I was paying before so that was not a deal breaker!! Overall extremely happy with KidSnips Oakbrook and Keisha!! Already booked his next appointment!! read more

KidSnips - Fresh new Haircut from Keisha!! - Toy Stores Near Me - Oak Brook, Illinois

My son has been coming to KidSnips for 10 years. His first hair cut was with Miss Keasha, and he has not strayed from her perfection. He will continue to visit Keasha for as long as he fits in her chair. read more

Want to thank Rashall for 5 years of great haircuts. Our son has been getting haircuts from her since he was 1. She does a phenomenal job

My son got his haircut yesterday and Cathy did an amazing job!!! He didn't cry one bit and sat there quietly while she did his hair. Cathy was very friendly and was great with kids. I will definitely come back. read more

I was nervous for my daughter's first haircut, but after reading reviews and booking with Debbie, I am very impressed with the services received! The short consultation before the haircut allowed us to decide what type of haircut was best for my daughter's hair growth and what to expect. Debbie is knowledgable, works quick and easily distracts the little ones! Definitely visiting again! read more

KidSnips - Toy Stores Near Me - Oak Brook, Illinois

We have been here twice with my son, once at 10 months and once at 15 months. Both stylists did a great job with my son who couldn't sit still and was crying almost the whole time! Not sure how they managed to do such great cuts like that but they did! Virgina and Andrea were great. Sometimes there can be a little wait even with an appointment but to me it's worth it for the quality of the service. We will be coming back here for our next cut! read more

Wow there's a lot of hate for this location of KidSnips! My son and I have never had a bad experience here. We always been able to schedule appointments at good times and they've even been able to book a same day appointment for my son. We also only have Ms Bobbi cut his hair. The first time we visited, we just went with a random stylist and we were so lucky to get Ms Bobbi--so many compliments from friends and family! So now we only book with her. She's great with kids, doesn't patronize them with baby talk and isn't afraid to enlist a parent's help if the child needs a little sit-still encouragement. She's also friendly to the parents too--I don't know her like I know my own hair stylist, but I always have fun talking to Bobbi. The location is pretty crazy, it's always busy and crowded and I feel the shop needs to be twice the size. I think because of the cramped quarters the place always has a haphazard quality to it. But service has always been friendly. Some say $20 is too much for a kid's haircut, well, have you seen my kids school pictures? Yeah, gorgeous head of hair. Well worth it. read more

My 15 month old son does not suffer fools lightly. My wife and I made an appointment and from the women at the reception desk to Olivia the stylist, we were treated very well. The place looks like a penny candy store and toy store that cuts hair. Each station has a DVD player so your child can pick out a movie to distract them. There are lots of distractions in the store for kids to look at so they don't freak out about the buzzing, combing or clipping. Olivia was so quick and professional that we aren't quite sure what happened. 20 minutes later we were out the door and thrilled with the results. The staff was friendly, the cut price was reasonable, and Olivia did a great job. I'm not sure what other people want in a child's haircut. All I can say is that we didn't go in the middle of a Saturday and we made an appointment. I'm sure that it is crazy busy if you walk in at noon on a Saturday. Advice to parents, plan to treat yourself to a nice adult beverage after the haircut. It gives you something to look forward to. You'll toast the gang at Kidsnips. read more

I just wanted to say thank you to Peggy, the lovely woman who cut my daughter's hair. Thank you for being amazing while my daughter had a meltdown of epic proportions. My kid doesn't like getting haircuts and it's beyond stressful knowing how she's going to act. You were professional and remained calm. Her hair looks great. Thank you again. read more

First time at this location and was very happy! Give yourself extra time to get there. I didn't know 22nd would be backed up at 3:45. They were very gracious about working me in when I missed my appt thankfully.Miss Angela did a great job with my toddler son's hair and she is so kind and patient. Nicely done today, KidSnips! read more

Just recently went in to see Bobbi, got an amazing lining so I didnt look like a wolf man going to church. Something about a good lining/haircut that makes a man feel fresh and confident. The service I receive from Ms Bobbi is unmatched by any of my previous barbers......I've had a few cuts since my last post, and I gotten to see her interact with children and im amazed at the level of patience and professionalism she shows with her clients and customers. THANKS FOR KEEPING me and mine looking very presentable! read more

Took my 7-month-old son for his first haircut and it went great. We had Angela and she was very friendly and helpful. I love that they give you a first haircut certificate and you're able to keep some of his hair. I will definitely be going back as it is a super cute place for children. read more

An update. My son's cut was outgrown and uneven within 2 weeks. The issue is I need a cut that lasts. The cut only took 5 minutes! And, for the cost of the Groupon, it was overpriced. And looking at the dates of the reviews, maybe it is a result of the Groupon? But, going back every 2 weeks would get expensive here. In comparison, at our usual barber, and not a salon, a cut costs only $9, and lasts at least a month. Bargain and dependable. No frills. read more

It was our first time at this location. Our son always cries when he gets his haircut but this was the first time he sat quiet and still. Rashall was absolutely wonderful with him and gave him the cutest haircut!!! She is definitely our new go to! read more

My family has visited this location for years. I have 3 kids and usually have a quite pleasant experience. Today we arrived 6 minutes late for our appointment which was 100 percent my fault. Each of our previous visits we were early...but today (also mind you we are dealing with young children) we didn't arrive at correct time. Instead of empathy and understanding and maybe a little flexibility, especially because we spend so much money each time we visit, we were turned away without any other options. We will not be returning with any of my children for the future. Not to mention how to explain to a very upset 3 year old that because he changed his clothes 3x to look handsome for his haircut that he wouldn't be getting one or a new toy was quite difficult. read more

Geeze, what are all of the bad reviews about? You want a salon experience for your 4-year-old? Then go to a salon. KidSnips is my go-to place for my son's hair cut. The staff has always been friendly and accomodating, we can always get a convenient appointment, and his hair cut looks great every time. I wish they would update the bathroom and the reception desk area, but otherwise a nice place for an easy, quick, hassle-free kid cut. read more

Bobbi is incredible. Our son was terrified of getting his hair cut after getting a cut at a different salon. Bobbi completely calmed him down and gave him an excellent cut. So professional and clean. Highly recommend her & kids snips! read more

We had a great experience for our baby's 1st haircut today! He is only 8 months but had long hair. We booked an appointment last minute and they were happy to take us. Ms. keisha our stylist was so good and provided us with a wonderful experience. She asked what our son wanted to watch on the ipad, she was friendly, smiled the whole time and was calm when he was crying and handled him like a pro! My son was overwhelmed but she did her thing, fast and flawless!! I didn't even know what to do myself but the way she handled our son during his 1st hair cut was just amazing! She even asked if my son had eczema (which he does) to make sure she didn't just put any products on him-- I didn't even think of that! They even took a picture and saved his hair for me and provided us with a first haircut certificate! What a great feeling to be in the hands of a true professional! Thanks kidsnips oakbrook! read more

KidSnips - Toy Stores Near Me - Oak Brook, Illinois

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This is a kid's hair salon located on the upper level of Oak Brook Mall between Sears and Nordstrom. Kid's sit in cars while they watch their favorite DVD on the tube. They also get to pick some toys out of the treasure chest. They sell kids and adult hair care products as well as toys. My son got his first haircut there and they presented him with a certificate along with a photo and a little Ziploc bag of his hair to recognize this milestone in his life. The haircut cost about $18 which I think is a good deal because I would not have the steady hand, patience and tricks these stylists have to cut any kid's hair especially an infant. My son's hair is all in different lengths and want his hair to grow in fuller. Ms. Rose was very friendly and made suggestions on how to cut his hair. Save everyone some stress and book your appointment ahead of time. read more

Got my son's first haircut here right before his 2nd birthday & Ms Lauren did an awesome job with being quick & he got to pick out a movie on the iPad & also was playing with his toy truck that he picked out! He also didn't want to sit in the car so he was able to sit on my lap which was great! Finished off with a picture & we were done! Highly Recommend! read more

Well it was time for my daughter's first - professional - hair cut. My little girl came into this world with a head full of gorgeous black hair. I've been trimming her hair since she was about 6 months old. She is almost 2 now and I thought it would be nice to take her somewhere to get fussed over, get a hair bow, and a nice haircut that mom didn't do. We went first thing on a Saturday morning and thought we would walk in since it says they accept walk ins. Well, I should've called ahead - it was 10 a.m. and they didn't have an opening until 12:30. Since that was going to head into her naptime I made an appointment for around 3. Not a big deal for us since we're nearby, but next time I know! It's kind of a small toy store, enticing your kids to ask for everything so you pay for a haircut, and a yoyo, and a hair bow, and a bouncy ball, and the list goes on. Mostly sh*t that you want to throw out (if it doesn't break in the first day the kid has it). But the seats for the kids are cars which is fun. They get to choose a DVD to watch while they get their haircut. My daughter was amazingly well behaved that day, but a DVD of her favorite movie may be the perfect thing to get her to sit still on a tough day. Katy cut my daughter's hair and did a good job. She was nice and even took her photo for her "1st Haircut" certificate. That's a cute touch for kids' first hair cuts. They also give you a lock of their hair. For you scrapbookers, this is good news! With a "1st Haircut" they also give you a $5 coupon for their next visit. After all was said and done I think I paid about $20. A bit expensive for every hair cut but for her first one, I was happy to pay it. I think I will continue to trim my daughter's hair and bring her here once every blue moon to even it out. read more

Yeah, as per the other reviews, the receptionist here seems to be quite an unhappy person. Either that or she hates her job. Rochelle, however, was great--she gave my son a nice (but not amazing) haircut. She was super fast, which is crucial when dealing with a squirmy toddler. She also happily made a couple of little adjustments when I asked her. Is it a little expensive? Yes. But it's worth $20 to have a painless toddler haircut experience. We will definitely be back. read more

Had a pretty bad experience at KidSnips yesterday. We've never taken our daughter here before but the 4 stars on Yelp seemed promising so we stopped by as a walk in while shopping. The lady at the front desk was friendly and got us in with Toni pretty quick. I got a bad vibe from her (Toni) from the second we walked in. No smile, greeting or anything as I walked past her and smiled at her myself. I almost thought she didn't work there. She wasn't kid friendly at all. We've gone to plenty of kids hair salons and the stylists are always bubbly and welcoming. Not her. I don't even think I saw her crack a smile. Now the haircut. I thought my daughters hair looked good when we left the salon. Although Toni's whole vibe sucked I figured if her hair looked good that's all that matters. I couldn't tell how messed up it was until I gave her a bath. There's pieces hanging down 1-3" longer than her hair length. I couldn't believe my eyes. My daughter will be 4 next week so it's not like she was extremely wiggly the whole time. She's gotten way better cuts while moving a whole lot more. Paid $22 plus a $5 tip for a bad haircut and bad service. Won't be back and don't recommend KidSnips whatsoever. read more

KidSnips - How is this possible - Toy Stores Near Me - Oak Brook, Illinois

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My daughter went in today and asked for a trim and an angle, by Katy. My daughter hair was five inches longer than it was when she left kidsnips. We asked for a trim and she chopped it with no shame. She was rude and barely apologized. I will Never go to this establishment again seeing as they clearly are only capable of cutting the hair of a two year old. Disgusted. read more

KidSnips - This is before... - Toy Stores Near Me - Oak Brook, Illinois

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So much easier for my 18 month old to get his hair cut in an environment designed for him. Staff is friendly. Plenty of stuff to keep him occupied while we wait. I've come both for an appt and walk in only waited about 20 mins. There's a bathroom with changing station in the back of the store which is a plus. read more

Rashall is amazing! We bring our daughter to get her haircut (Classic bob) and the attention to detail is incredible. We constantly get compliments and always refer folks to her and they're never disappointed. We'll be back with our son and daughter again and again. Thanks Rashall! read more

I took my daughter here back in December for her very first haircut ever, she was almost 3! I was so nervous to her her haircut, but it needed to be done, it was so long and always in her face. So, I made the appointment that morning, they were able to get me in that day!! Showed up let her pick out a movie, and sit in a race car chair. The lady who cut her hair, was nice and very professional. When her haircut was finished they took a picture, a lock of her hair and palced them on a "certificate". She was also able to pick a free gift out of a "treasure chest" which in my opinion is a chest full of plastic junk, but hey, the kids love it right?! I gave 4 stars only because it costs about $20 for a cut and that does not include a tip! Overall great experience and I will be back! read more

We have been coming here for the past year since my son's haircut and lately every time I book an appointment with specific stylist, I end up with someone who is available not the person I booked. This past time, the haircut that my son recieved isn't even the one we picked, very disappointed and frustrated. Obviously my son loves the cars to sit in but I don't think I can justify paying $30 for a haircut style we didn't even pick for him. read more

Thank you, Miss Laura, for a speedy job well done! She was kind and efficient to my 5-month-old son from start to finish. My husband and I were hesitant to even get him a haircut and being so young. However, being born with a full set of hair and growing out of control, we couldn't take it anymore. His 1st haircut experience will certainly be memorable especially with the certificate, photo and lock of hair we received! Well worth the $20 for a 1st haircut that went smoothly and with no tears! read more

KidSnips - He loves KidSnips! - Toy Stores Near Me - Oak Brook, Illinois

This place is always packed. I make an appointment with Ms. Keisha a few days before. She's sweet as sugar, very fast and great with the kids. She also works her magic with my son's ethnic hair. I wouldn't have anyone else touch it. Love her! Well worth the 20 dollars. She's taught me quite a bit on how to better tend to my son's hair needs. read more

Rochelle as awesome would totally recommend her!! Super nice and patient. She asked and said everything she was going to do before she did it. read more

Very disappointed after coming here for a while. My son had an appointment. I was told due to arriving 5min late he could not be seen for over an hour. Other times I have been on time to my appointments and still have had to wait for over 20min. I am very disappointed by the customer service of the person checking customers in very rude. read more

I am extremely disappointed with this salon, specifically, Laura Mc and the front desk lady. We had an appointment for my son at 3:45. We arrived 10 minutes early and waited as Laura was finishing up with another client. Shortly after she finished with her other client, a couple walked in with two kids. Laura signaled for one of the kid to get in the chair, I looked at my husband and asked him to tell her that our son was next. He decided to talk to the front desk so I approached Laura and asked her if she was going to cut my sons hair. She said she would check with the front desk and walked towards the front desk. She came back and said "your husband is taking to the front desk" and asked the other client to be seated on the chair. The front desk told us we could wait for Laura to finish with her new client or wait for another stylist. We were there before the other clients and we had an appointment. We will not be going back there. Very unprofessional and quite honestly, racist. read more

I scheduled an appointment and told them my three year old has curly hair, I asked if the person who will be cutting her hair is good with curls, they said yes. They never asked me about shampooing etc. when we get there the stylist says she needs to shampoo, and I asked if that was included she said no it's an extra 7 dollars. The manager tells the stylist that she has an appointment after me, and didn't see pleased that my daughter needed her washed. It couldn't be cut dry. The stylist didn't seem very confident in curly hair. My daughter complained that the stylist combing her hair was hurting her hair. They split her hair into three sections and then quickly cut across. Her hair is uneven. I wish I took her to a different salon. We normally go to Mario tricoci for her cuts, but thought I would try this, since others spoke highly of it. I was very disappointed with the cut, and service. I felt rushed, and didn't feel like they did a good job. They also didn't seem very experienced cutting Children's hair. For example at previous cuts I was never told to hold my child's head. I'm sad I went here. Hopefully save other parents from my mistake. read more