Step Forward Therapy is a wonderful place for pediatric therapy support. Our son has gotten OT…read morethere starting in late 2020 for 18 months. We also have started going back this fall (2022) for intermittent OT support as our son has gotten better, but still benefits from occasional sessions. Our son works with Ms Jillian who is a phenomenal OT. She is kind, funny, warm, and so creative! When she started working with our son, he was starting second grade as a non-writer (but on target with other skills). She quickly figured out he has weak fine motor skills (exacerbated by a previous wrist break at a trampoline park). Honestly, to see his progress over two years later is nothing short of incredible. She makes handwriting fun! Professionally I am actually a speech pathologist and I can tell this is a great private practice clinic. With respect to a previous review mentioning staffing concerns, I would like to share that this is happening everywhere right now (private practices, schools, hospitals, etc). Speech, OT, and PT are in high demand across the Chicagoland area and there are vacancies everywhere (due to shortages in the profession and Covid making those shortages worse). That being said I have not seen or heard of any staffing issues at Step Forward, from the parent perspective. We love it here!

I would advice to completely keep your children away from this place, especially when it comes to…read moretherapies. When we first started, we were happy with our therapy team. Then very quickly, within several months, everyone on our team starting to leave. Our son has Down syndrome so it's important to have him get all three therapies: OT, PT and speech at least once weekly. But we gave them the benefit of the doubt and waited until they filled in the spots. We waited months for a second session per week that was never met because they said their PT wasn't available and unable to fit us in. Well, I just saw that our son's PT was also working the preschool side of their business (which is not a good excuse for being unable to fit us in if they claim to be a therapy clinic). So on top of not having enough therapists for their therapy customers, they have them work the preschool side as well (our original PT had said they worked both, which I'm guessing is a large part of why he left). So this week, our son's "new" OT who had only been there weeks is leaving asap with no heads up with no replacement. This place is disorganized and unprofessional. I've had 2-3 separate people calling or texting me with the same scheduling issues or questions. There is no central manager, and management is non-existent at best. Billing is even worse. Then, because we felt we had to leave because they couldn't meet our son's needs (and this was the third time we were told to wait for a therapist replacement in less than a half year), they sent an email demanding remaining balance due within a week because we were "no longer clients!!" I've never been treated so poorly and unprofessionally by a clinical office ever in my life. That is not how billing should work because they haven't even finished filing claims for therapy services through our insurance. Plus, they never answered my questions on why billing amounts ranged so differently by even over a hundred dollars for the same services. I'm not an expert in billing, but their billing manager Jackie should be fired for treating families so poorly. I even tried to work out a payment system with them when our HSA funds each pay period (so the balance would be paid in a couple of months), to which she replied with a demand that full balance be paid immediately (in 2 days, no less) with full payment due immediately as soon as they process the insurance claims. I have a lot of medical issues, and I even delayed my insulin pump and diabetic supplies and stretch them further to make it a priority to pay their clinic. It's like they act like some loan shark mobster group or something in the way they demand payment. I've never seen a clinic act in such a way. And if it's due to desperation because they are so poorly managed (I don't know why else they would act this way), then that's even more reason to stay away. So if you are looking for a therapy clinic or even a preschool with consistent staff who treat their clients respectfully and professionally, my advice is to run away as fast as possible.

I highly recommend Advanced Therapy Services! The intake…read moreprocess is very smooth. The communication with office is prompt and efficient. The best part, though, is the PT care I received! I have done PT at several places over the years, with good experiences. However, this experience was a step above the rest! ATS offers one on one PT care, for an hour each session...very targeted, personal, and thorough! I found the therapists to be very knowledgeable. I worked with Cortney and Alicia, and would recommend them both! Thanks, ATS!

Excellent one on one care for 60 minutes ! No pass Off to aids to techs! Highly recommend for your…read morefuture therapy needs!

I recommend Pelvic Therapy and Fitness whole-heartedly! When I delivered my son in January, he was…read moresunny side up and I felt something was wrong right after giving birth. My pelvic floor was in so much pain, and in the hospital, I couldn't even walk to the in-room bathroom. Long story short, I ended up having Symphysis Pubis Diastasis (separating my pelvis) 30 mm which is apparently major. Because I couldn't walk, go up or down stairs, or get in and out of a car easily, I started at Pelvic Therapy and Fitness when I was about 1.5 months postpartum and I'm SO glad I did. Sapna was able to help me with everything for my initial appointment, and she checked everything with my insurance which was extremely helpful. They worked with my schedule for booking appointments and were flexible when I had to change some appointments. I saw Rucha mostly, and she is absolutely amazing! She made me feel comfortable right from the first appointment, and she made three goals for me to work toward as I went through my PT journey. After 9 sessions, I graduated from PT because I met or exceeded all of my goals, and I was actually sad when I did because I truly enjoyed going to PT so much. It never felt like a chore, but it was honestly fun despite the hard work. I know I wouldn't feel as amazing as I do now if it wasn't for these amazing PTs and this practice. For those who are looking to book, depending on your availability, you might sometimes get different PTs, but I promise they are all so nice and helpful. They each gave me different techniques/skills to practice and all have different specialties or routines which is helpful, too! Throughout my time here, I saw Sapna, Colby, and Rucha (but since I started with Rucha, I tried always scheduling with her!) Seriously, I thank these ladies so much for showing me the importance of Pelvic Floor Therapy, and now I have techniques to help me in the future, too! If I get pregnant again, I'll definitely come here during pregnancy so I could try to avoid another major separation haha!

I recently had a hysterectomy. My surgeon released me to physical activity and once I started…read moreeasing back into things, I knew there was something wrong Many women I connected with recommended pelvic floor therapy and I am so happy that I found this therapy center. I am so thankful that I was given the tools to utilize to continue taking care of myself, even after my therapy sessions were done I highly recommend this Pelvic Therapy Fitness center! As women we need to take care of ourselves This is one aspect of importance that you should focus on

Nearly 8 years later and still highly recommend this practice. For the past roughly 4 years we…read moreswitched from Dr Fell to Dr Mannion since we moved and now visit another office where she's at... love is an understatement. She is the kindest doctor, with an unmatched bedside manner with the kids. Friendly and responsive, attentive and just overall an incredible doctor. Have also seen the APN Luanne Lane and she is so so good as well. They accomodate same-day visits, off hours phone calls and are just so amazing. The best pediatric office!

We moved here after trying two other clinics for my two littles. I think we finally found a good…read moreone! All the doctors we have seen have been great and I like how they have separate sick/well rooms.

They work hard to match you or your loved one up with the right caregiver. They are punctual and…read morekind. They provide excellent care for their clients and I would not hesitate to recommend their services.

Had temporary care for my 89 year old Mom while we were out of town and what a great experience…read more Such peace of mind knowing he was being well attended to. So great we are going to do this permanently 3 days a week. I am ready to go back to being the daughter and not the complete caregiver. Inspired Home Care is allowing me that blessing!

Dr Hull is an excellent therapist. He has been an enormous help with strategizing ways to help my…read moreson improve in school. He is a low-keyed, warm and caring professional. I also give him credit for telling me that my son does not need to be in therapy- many mental health professionals would be happy to keep encouraging a normal teenager to keep coming in for sessions. He also stated that if my son ever needed his support he would be happy to see him.

Northwest Community Hospital has neonatologists from Lurie on call for higher-risk births such as…read morec-sections. While in the end my little one was just fine, it was reassuring to have him checked out by an expert. If there had been a problem, they have a neonatal intensive care unit (NICU) on site. They even have a a helipad for true emergencies that require services elsewhere.

A few days ago I delivered our daughter via c - section because she was born weeks early. She had…read moreto be admitted into the NICU. While here the doctors, nurses, and staff have been amazing. The level of care provided to her (and us) is above and beyond my expectations. Everyone is so caring and helpful. The doctors meet every few hours and discuss the improvements/risks of ech baby here. They ask parents if they'd like to sit in on the meetings. Every step and process is explained. While my daughter must continue to remain in the NICU I'm confident that she will receive the best possible care.

I want to say a huge thank you to all our therapists -- you are truly like family to us…read more Thanks to you, I've learned to believe in miracles. When you are near, we -- and our daughter -- feel incredible support. The work you put into our child is immense! She is making progress, growing, improving her behavior, and most importantly -- she is happy. You are not only teaching her skills and knowledge, but also showing her the school of life. I want to give special thanks to Angie, the owner of the center. This place is a sanctuary -- our second home. It's where my daughter wants to go every day. We deeply value and love Maddie -- she's always there, always ready to help. Every therapist is unique -- attentive, present, with a bright and kind soul. Always ready to offer a helping hand. I want to mention each and every one of you who interacts with our daughter. You all bring so much effort, patience, and love. Thank you, personally, to every teacher who works with our little girl. Together, each of you has created a safe, kind, joyful, and nurturing environment for our children. I tell everyone about you. There was a time I didn't believe in my child -- but now I believe in her 100%. She will succeed -- because she has us! we love you so much and appreciate you so much

Such top notch care for my children. We have been coming here for over 3 years and highly recommend…read moreit.