I had called on a Thursday afternoon b/c my kid was sick. Was told I need a same day appointment…read moreand was offered one for the same day. We couldn't make the appointment due to traffic. After explaining our concerns to the "triage" nurse she told us we would need to call back the next morning to request a same day appointment. Seeing it pointless to go through all the details again and waste the opportunity form our kid to see a Dr. the "nurse" dictated their same day appointment policy to me stating "We don't allow sick visits to be scheduled in advance because sometimes the kids get better and don't have a need to come into the office. You'll have to call back tomorrow morning to get a same day appointment. Our phones open at 8:10am sharp and you'll be able to schedule the appointment." She also had to advise me that all Dr.s have a Friday morning meeting that goes until 9:30am. She looked and saw that our Dr. had time for an appointment in the morning but refused to schedule it for us because of their sick visit policy. No exceptions. When I called at 8:10am their phones were not on. By 8:20am the phones still not being turned on but I was able to get in touch with their on call service. They took my information and told me I'd get a call back within the next 5 minutes to schedule the appointment. I was never called and decided to call back and request a same day appointment again. I was again transferred to their "triage" line and had six calls ahead of mine. Slowly the number went from six to four but that's only because the other callers decided to hang up instead of wait. I wrote this review in the time I was on hold and continue to hold. Through my experiences at other medical providers this office stands out as disorganized, provides misleading information to avoid doing the work and total lack of regard for patient's schedules or medical concerns. My advice would be to the office manager. Review how your office sets up sick visits. Implement a no show policy that changes for the now show. Your lack of understanding and urgency for patients that are sick to protect your schedule is unacceptable. I'm still holding after 30 minutes for the "triage" line after being told "Oh yea, we have plenty of staff here to help you in a timely manner." Turned out they don't have any morning appointments available as they said I would get yesterday. Due to their incompetence and policy we've wasted our day. Parents are now late for work and our kid missed the entire school day.

The most incompetent bunch of doctors and caregivers I've ever encountered. Nice people, but we…read moredealt with multiple instances of complete negligence and lack of care that almost cost our son's life. We saw multiple doctors in the office over the course of a couple weeks, and they downplayed any questions we raised as non-issues and instead of actually doing their job, they chalked up things like extremely high repeated fevers as the result of our son being "a fever baby." That was not the case, and if we didn't bring him elsewhere because we didn't trust the response, he could have died. Go anywhere else. Can't give zero stars so they get one but I wouldn't trust them with caring for a house plant.

The Danvers Family Dr's is a caring and efficient Practice. They always take time and make you…read morefeel like you are their only patient. After being a patient for over a decade, I can say they have never let me down.

I have been with Danvers Family Doctors for over 25 years and absolutely love all of the staff…read more They are always super helpful, knowledgeable, and caring. Dr. B runs a great practice suited to care for all family members!

Horrible experience. Our child started with them and due to their "therapies" ended up with a…read moresensitivity to loud noises, which he'd never had prior to their services (part of what they did was have him listen to sounds through headphones). In addition, and this is an aside, if you're a dad they treat you terribly.

Our family has had the most amazing experience at Project Chilld! Every single staff member is…read moreincredibly welcoming, kind, and professional. Our son has almost completed the Integrated Sound Therapy program and we are so grateful for the phenomenal sound therapy staff members who worked with our family throughout the program. Our son has made significant improvements in all areas and we could not be happier with the progress he has made. If anyone is considering the Integrated Sound Therapy Program you will not be disappointed-we give it our highest recommendation!

Very unprofessional. No longer the same practice without Dr. Loudoun Dr. Kearns Dr. Miller I would…read moreno longer bring my children here. Very disorganized very poor at accurately diagnosing patients.

These doctors are nuts. They violate personal privacy and are extremely judgemental. So…read moreunprofessional, and on top of that the office staff run around and have no idea what they're doing. Don't send your kids here if you love them.

Best pediatricians. Always respond to messages. Always have available appointments. Always on time…read more Friendly staff.

we were in the pediatric and you guys straight up wasted my whole time and money. We were in the…read morewrong spot I understand but we rang the bell which said "ring for assistiance" and no body came out the two times we rang until the third time we rung it and a bigger women came out and said we were in the wrong place and said that it always happens. If it always happens get a god damn sign to help people out. We had to reschedule because you guys cannot do your job and get up from your desk so you leave a bell to do the work. Get a sign and have a front desk worker. Thank you for wasting my day.

PAGS has been wonderful since day 1. I've been taking my children there for over 20 years now and…read morewas a patient there myself as a child. The care is always top notch and they work to get you in as quickly as possible. All of the doctors and nurses are wonderful - as well as the support staff including the folks in accounting and records. I can't recommend PAGs enough.

JUST GO TO THE ER. Save yourself some time. Like all healthcare providers, don't expect any mental…read morehealth care during the pandemic. There are no appointments and no help to be had. Can we just stop these sad campaigns that say Just reach out for help! Because that is a bunch of bs. No one wants to help until a person is suicidal, and by then it is too late. Duh. Save yourself some time and just go to the er. They don't want to have to admit you, so they might actually try to help.

Brought my son here specifically for the eye doctor. I love the check in process! They have kiosk…read morewhere you stop and checkin, verify your info, and then proceed to the waiting room. They have baseball cards for free for the kids in the lobby. There are also vending machines for drinks and snacks. In the waiting room for ophthalmology, they have TVs and books for the kids(they can take a book home). The wait was brief and the doctor called us in herself. She was super nice and explained everything. The exam rooms were nice and clean, the exam was done efficiently, and I liked that the doctor spoke to my child as she explained everything and didnt just do the exam blindly.

Always a great experience at this satellite location! I have been here for radiology, neurology,…read moreand GI and had nothing but exceptional experiences. I feel so blessed to be able to get the best care in the world, just down the street from our home! The doctors, ancillary staff, and techs are top notch and SO SO great with working with kids. A true gem.