ASK FOR ROCKY. SERIOUSLY. ASK. FOR. ROCKY…read more Let me save you some time: if you are going to Sofa City, Rocky should be the very first person you ask for. Not the second person. Not "whoever is available." Ask for Rocky. Because Rocky is not your average salesperson. Rocky is a whole experience. From the moment my husband and I met him, we knew we were in for something different. This man has grit, humor, warmth, patience, and the kind of knowledge that makes you feel like you are in the hands of someone who actually knows what he is talking about. And believe me, when you are making a major purchase, that matters. Rocky did not just try to sell us a sofa. He listened. He answered every question. He explained everything. He was patient through every moment of indecision, every comparison, every "wait, let me think about this," and every question we threw at him. And he did it without making us feel pressured, rushed, or like we were wasting his time. That kind of customer service is rare. Rocky worked hard to make sure my husband and I were genuinely happy. Not just happy enough to make a purchase. Not just happy enough to walk out the door. He wanted us to feel confident in our decision, comfortable with our purchase, and truly satisfied with our experience. And the humor? Absolutely unmatched. Rocky brought an exuberant warmth to the entire experience. He made us laugh. He kept things light. He brought personality into what could have easily been an exhausting shopping experience. He was professional without being robotic, knowledgeable without being condescending, and persistent without ever becoming pushy. There is a difference between someone who is simply trying to make a sale and someone who genuinely cares about the happiness of their customers. Rocky is the second one. By the end of our transaction, something unexpected happened. We stopped feeling like customers. We started feeling like friends. And honestly, that is the kind of connection you remember. Rocky is the epitome of what a perfect salesperson should be. He has the knowledge, the patience, the humor, the warmth, and the determination to make sure his customers walk away happy. He brings grit to the conversation, heart to the experience, and a genuine desire to make people feel good about the decisions they are making. So if you are heading to Sofa City, do yourself a favor: ASK FOR ROCKY. He will work hard for you. He will make you laugh. He will answer your questions. He will be patient when you need time. He will make sure you feel heard. And if you're lucky, by the time the transaction is over, you may walk out with more than a new sofa. You might just walk out with a new friend. Rocky, thank you for making our experience exceptional. You are one of a kind--and Sofa City is lucky to have you. And the value was not in the sofa set but in working with Rocky and changing our minds about salesman !!! The Prices fall within the competitor range but Rocky made sure he put his extra touch to seal the deal ! And that's no BULL "Winkle" lol

My mom decided she wanted to switch from her recliner that she's had for 7 years to a new recliner…read morewith the lift chair feature. She did some research online and decided that she would start with Sofa City as the first store that she would go to. Her original intent was to check out several different furniture stores then make her selection. We were greeted right away by Brent. My mom explained what she was looking for and he took us over and had my mom sit in several at different lift chairs at differing price points and offering different features on their remotes. He was so gracious offering to help her maneuver from one chair to the next due to her mobility issues. He was so personable, knowledgeable and pleasant that my mom decided that it was going to be one stop shopping because she found a chair that she was very comfortable in with the features she was looking for and added features of heating and massage in addition to the lift. And Brent was excellent. We were both so glad that he helped us and my mom is enjoying her new chair.

I love The Market! I always find something cute when I stop in. They have a great selection of…read morevarying home decor, candles, clothing, stationary--you name it! Most the time when I shop here, it's for other people (great place to find gifts). Although some home and other items are on the pricey end, I find that there is something in here for everyone and every price range & nothing beats being able to find a gift for someone that is unique and stylish. The employees are friendly & almost always ask if I need any assistance finding something. They are certainly passionate about the merchandise they have to offer. Worth stopping in and looking around!

I went here because my mom had heard about it and I was blown away! Their clothes are very…read moreexpensive, but the real star is their gifts! They have amazing Christmas gifts (specifically feminine gifts). I managed to find great stocking stuffers, Christmas decor, and gifts for my family members. All the staff members were also extra friendly and the store was large enough to not feel crammed with tons of people in it! Definitely will be returning and shopping there again in the future!

Had a broken chain took it in on a Monday morning the gentleman at the front took it right away and…read morefixed it right then and there. No more than 15 minutes later I walked away with a chain good as new for $20. Great price, great service will return and would recommend.

Just needed a watch battery replaced so my visit was brief. The owner is very professional and…read morecourteous.

Great People, Great Products, Great Service. Brad Parke, you rock.read more

will nvr do business with this company, was quoted one price for screen printing and got another…read moreprice, after i ordered my tee shirts from another company. then i was told on friday the head honcho would call me friday, or monday to figure out what was going on. they couldnt even bother to call me back, until after i called them today. im glad i nvr did business with this shady place.

Want to give a big shout out to AJ who was great, helpful & knowledgeable about her products…read more Thanks to AJ we have been sleeping in our new & unique bed that has LED lighting that surrounds our headboard! We love it & go see AJ she'll do right by you. Thanks again for your great help!

Bought a living room set. Had to get every piece replaced. Still having issues but warranty has run…read moreout. Awful quality. Very disappointed.

This is a super cute little shop. Okay, maybe not so little. But everything here is really well put…read moretogether and organized. The things for sale here are decently priced and of higher quality than you will find in most antique stores. Less random crap and more wonderful collections to go through. Ozark Treasures was a great find and we will check it out again the next time we swing through Springfield.

There has been an uptick in lots of disappointing AI stuff here lately. Some genuine antiques but…read morethe inventory seems to be a little more disappointing every time I go :(

Yay for my beautiful new red maternity coat! :)…read more So for most of my pregnancy, I've been avoiding stores that were specifically directed at maternity wear under the false assumption that they'd be way more expensive. When I finally went into a Motherhood Maternity, I realized I was wrong. In fact, last week my mom and I went into this location and I picked a beautiful red coat for only $40 (from a nice sale selection). It should fit for the rest of my pregnancy. Tera was a big help and gave me her opinions on what would work for the next 3 months and when I should go up a size. lol My first time to a Motherhood Maternity was in AZ. A friend took me in and I was so surprised to see things were often less expensive than they were at Target's maternity section! Jeans for example, started at $30 regular price, nursing bras were all under $20 from what I could tell... and the sales are great! I was pretty impressed. They have a large clearance section in the back. :) They also have some trendy selections, including jackets, jeans and sweaters. Honestly, I've bought most of my stuff from other mothers online or at Craigslist (better for the environment and my pocketbook) but for those special items and the occasional trendy new piece, I'll definitely be back!.. especially when I know what size of nursing bras I'll be needing. lol *sigh* See ya there!

One of the sales girls offered to help me with picking out some nursing bras and wanted to measure…read moreme. She advised me I was a this size (knowing full well she was wrong). I proceed into dressing room with a few sized nursing bras. Low and behold I end up leaving purchasing a few nursing bras that were 2 cup sizes larger than what she had told me. The sales woman wasn't very helpful with getting me measured....she was way off. I also would advise going in the store and trying some things on for sizing but then order online you can get so many great deals online and on the clearance online rather than in store! :)

I have nothing but good things to say about Mitchum Jewelers. Don't be intimidated because it's a…read morefine jewelry store with high-end merchandise. You will be treated with kindness and leave feeling like you've made a friend. The staff is extremely knowledgeable, and not just about their own products. Half the people have worked at other establishments in the area, and they now work at Mitchum for a reason--they know how to treat their customers well, and the service is simply unmatched. With all the other chain stores around (not to mention the internet), jewelry stores are everywhere. Lots of places scream sale pricing and history...Mitchum doesn't need that. They prove their worth with a great staff that doesn't belittle you or make you feel uncomfortable. They also do not beg their customers for Yelp reviews, which is why I am writing this. Whether you are going in for an engagement ring, a Pandora bead, or celebrating another special occasion in your life, go to Mitchum. Their jewelers are educated and talented, and any repair work you need will be done in-house. It's nice to have a trusted place to leave your jewelry and not worry that it's being worked on by a random, part-time person that could care less what happens to it. You can just tell that the working environment is healthy and happy. It's less than a ten minute drive from other 'fancy' locally owned stores, and it's worth it. You will be much happier with the service you receive.

Buyer beware - Mitchum does not allow you to return anything. They will only exchange items. Read…read morethat again - there is ZERO return policy. So if you buy something as a gift, the person doesn't like it, and the store has nothing else the person likes, you are stuck with the jewelry item or store credit. What makes this even worse is I specifically asked what the return policy was and was told it was 10 days. Their exchange policy is 10 days - they have ZERO return policy. The sales rep lied. Guys - if you are buying an engagement ring, you better be damned sure she is going to say yes.