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Kia Real Estate

3.0 (2 reviews)
Open • Open 24 hours

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Services - Kia Real Estate

Property management

Buyer's agent

Listing agent

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7 years ago

Completely inappropriate spam calling practices. Called three times in the span of a couple hours; I had to block their number.

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Delbe Real Estate

Delbe Real Estate

(21 reviews)

Palisades

Property management is not rocket science. At the end of the day it's managing buildings finances,…read moreinsurance, setting up reoccurring services, having clear instructions and documentation for residents, leveraging technology to reduce operational burdens and processing times for residents, ensuring residents are communicated with openly and often, but above all it's providing excellent customer service so that their customer, the residents, get value and peace of mind out of knowing they are in good hands. Delbe fails on each and every one of these, and then some. Don't believe me? 90% of the comments on here are recent and negative, and the ones that aren't are probably planted. It's an old, out of date, incompetent company that has the worst employees who provide zero customer service, then charge you for work they're supposed to do that you end up doing yourself. I say all of this as a human being with a personal opinion having worked directly with Delbe as a board member for my condo building. Delbe is hands down the worst vendor I've ever had to work with, and I've used Comcast for years! Anyone whose had Delbe and the Board members were not lazy and but engaged, has either fired them or not renewed their contract. That speaks volumes in and of itself. Run, don't walk away from this vendor.

I don't have much good to say about Delbe. The weren't murderers, but they weren't reliable at…read moredoing their job. I get it that nobody is going to care for your place like you, but their effort borders pathetic at times. It wasn't a shell company stealing your money, but they consistently missed appointments, condo meetings, and were not timely in responding to issues they should attend to. Our condo building board felt they were purposely doing a bad job because the company was moving away from managing smaller buildings.

Scout Properties - Roach from microwave

Scout Properties

(94 reviews)

When we first started with Scout Properties, things were great. Our first manager, Nick, was…read moreprofessional and easy to reach. But after Victor took over, everything went downhill fast. I'm not sure Victor ever really knew who we were and I can't be sure he ever visited the apartment before things really went to crap. He completely missed a major toilet leak--even after the tenant moved out--which left us with a cumulative $5,773.14 water bill. Then Scout didn't handle the tenant's voucher renewal properly, with no warning to us, which made the tenant move out early and cost us rental income. Even worse, we've now been stuck for several months without a tenant and have had to cover all the turnover costs ourselves. Despite that, Scout still charged their full management fees while barely responding to us. All of a sudden, Scout dropped us as clients (including our neighbors who were clients also), kept the fees, and stopped returning calls. Our next‑door neighbors had the same experience -- and told us their tenant was even offered an apartment at another property managed by Scout. Everything started fine but turned into one expensive, stressful mess. Don't hire Scout Properties unless you want poor communication, big bills, and months of lost rent.

You get what you pay for, their units aren't that expensive, and it's for a reason. I thought I…read morescored a deal when I recently moved into a unit on Bunker Hill Rd (early June) managed by this team, however, I have had a mixed experience. While some communication has been responsive, the overall condition of the apartment and follow-through on certain issues have been disappointing. Upon move-in, the unit was not thoroughly cleaned. There were hardened food splatters in the microwave, a dirty stovetop, stained cabinets, filthy outlet covers and light switches, and windows that looked like they had never been cleaned. One of the bedroom windows didn't open at all. The living room and bedroom floors were also worn and splintered--rough enough to tear pieces off my mop while I was cleaning. I submitted an inspection report with photos and received a response from the property manager acknowledging the concerns. A bathroom wall hole was patched (though the repair was done without any coordination or notice), and I was told the chipped toilet tank issue was being reviewed with the landlord. As of now, I haven't received a follow-up. I was also told the technician would be reminded to be more mindful of cleanliness, as the workspace left behind wasn't ideal. The most concerning issue, however, was finding a roach inside the microwave--before I had even used it. That was the final factor that led me to submit an early lease termination notice 22 days after receiving the keys. I'm giving 3 stars because rent payment through the portal was convenient, and Victor did respond to some of my concerns (however, it felt like he never responds to an email in its entirety). But the move-in experience, unresolved maintenance issues, and poor communication has bothered me entirely. I hope more attention is given to preparing units for future tenants and being more efficient in communication.

Kia Real Estate - realestateagents - Updated May 2026

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