My friend brought her dress to this tailor in January 2024, with the hope of having it perfectly fitted for her August 2024 wedding. She had her first fitting in March, and everything seemed fine at that point. We went to the final fitting on the Sunday before her Saturday wedding and the dress was a mess.
The waist was too big and the dress was far too long. Salah first tried to convince her that it looked fine, then blamed the ill-fitting on my friend losing weight, which was not the case. He didn't seem to notice or care that half of the beading on the bust was completely missing. The bust was ill-fitting and rather than opening seams to remove fabric, looked like he had folded the fabric and sewed it down folded to attempt to adjust the bust. The bustle was a very visible metal hook on the back of the dress.
We were told that the dress would be fixed on Monday, but when we called, we were told it wasn't ready and would be done Tuesday. On Tuesday, we were told the same thing. On Wednesday, we went to the tailor in the morning to lay eyes on the dress. The dress hadn't even been touched. Keep in mind, the wedding is on SATURDAY, LITERALLY IN FOUR DAYS. We are told the dress would be done that evening. We go at 7pm, and the beading has been fixed and the dress is short enough, but the waist is still far too big. The bride looked miserable, and the dress clearly was not correct, but we were too scared to let him keep the dress any longer.
We were able to get in touch with a family friend who has altered wedding dresses before. She was appalled when she saw the state that the dress was in. She stayed up all night and had the dress perfect within 24 hours. The bride was ecstatic and looked beautiful on her wedding day.
The bottom line is, no one should ever have to experience what my friend went through. This man has no business touching anyone's wedding dress. Khilo Sewing turned what should have been a happy week into an stressful and miserable one, literally having to beg for her poorly fitting dress back days before the wedding so we could take it to someone more competent.
Blaming this on being too busy or not turning down other emergency clients is not an excuse. If you can't handle your workload to the point where you turn a dress that was dropped off 8 MONTHS AGO into a last minute emergency, you have no business accepting new clients. You should be ashamed of yourself. read more