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KG Group CPA

4.8 (5 reviews)
Closed • 9:00 am - 7:00 pm

Services - KG Group CPA

Audit and conflict resolution support

Current year tax preparation and filing

Past year(s) tax preparation and filing

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United Tax

United Tax

(147 reviews)

Outstanding tax consultation. I was allocated an hour via Teams meeting and the consultant…read more"Rupinder" was very thorough with all tax codes and documentations. I am looking forward to engaging United Tax next year as well. Thank you.

I completely agree with poor experience that few folks faced with united tax (e.g. Arpit ). I too…read morehave been their customer for ages however I had a very poor experience with them recently. 1. Very poor and chaotic communication during tax extension filing . I want to highlight the very poor and chaotic communication I experienced during the tax extension filing process. There appeared to be very little coordination among your representatives. On multiple occasions, their team could not identify or remember which representative had already completed the initial review, resulting in me having to repeat information and go through the same steps multiple times. This unnecessarily wasted a significant amount of my time and created considerable frustration. I should not have to repeatedly explain the same situation or redo work simply because there is a lack of internal coordination and documentation between representatives. For a service involving something as important and time-sensitive as tax filing, I expect a much higher level of ownership, communication, and coordination. The overall experience has been far below that standard. 2. There is a clear lack of accountability here. I have written communication from their team explicitly stating that the tax amount due would be automatically withdrawn from my bank account. I relied on that communication, as any customer reasonably would. I also provided a screenshot of that communication when I reached out after receiving a notice from the state regarding non-payment. Instead of acknowledging the discrepancy or investigating what went wrong, I am being told that I should have independently monitored my bank account to verify whether the automatic withdrawal actually occurred. I am perfectly willing to manually monitor and make payments when that is clearly communicated as my responsibility. However, when your system and your communication explicitly indicate that the payment will be automatically withdrawn, it is unreasonable to shift the responsibility to me after the payment fails to occur. As a result of this issue, the state has now charged me interest and penalties. I should not be responsible for costs resulting from a failure in your payment process or a discrepancy between what your system communicated and what actually happened. This is particularly concerning because the same process has worked correctly in the past, which further suggests that something went wrong with the payment processing or tax software in this instance. I am asking that you please take ownership of this issue, investigate what happened, and provide a reasonable resolution, including reimbursement or credit for the interest/penalties I incurred as a direct result of this failure. I expect a clear explanation of what happened and how you intend to resolve it rather than being told that I should have monitored the payment independently despite receiving explicit confirmation that it would be handled automatically.

Liberty Tax

Liberty Tax

(57 reviews)

Avil is the man to go to!…read more I was trying to get fingerprinting done a few doors down but they would not open their doors. I was unsure if Liberty did it but I walked in to ask and Avil was able to help me out with finding a place that did for me! He even went the extra mile to call the location and give me directions!! Thank you so much, I really appreciate how incredibly sweet and helpful you were!

Title: Avoid Tad Miller at All Costs - Absolute Worst Tax Service Experience…read more Over ten years ago, I used this location and had a fantastic experience -- an 18-year-old preparer handled my taxes flawlessly. Unfortunately, she left for college, and when I recently decided to give this place another try, they recommended Tad Miller. That was the biggest mistake ever, and I will never go back. I've had many tax preparers do my taxes with no problem whatsoever. However, Tad is the only worse experience I have ever had, and the man is very unprofessional. From the moment I sat down with him, he made stupid jokes and just irked me, but I went ahead anyway as he processed the paperwork. This was mid-February, so plenty early before the deadline. He told me he needed a certain document emailed to him since I didn't have it with me, so he paused everything. After repeated attempts to email him the documents, I never got so much as a "got it, I'm on it." I called and he never responded or called back when I left a message. When I finally got him on the phone, his tone made it clear he was not happy to hear from me at all. I asked if he'd received my email, and he said he had. Well there you go -- why not tell me that in the first place? Anyhow, it's already early April and he tells me he has to file an extension, despite me coming to see him back in mid-February. Are you serious? So then I played the waiting game again, and when he finally finished the tax forms, he calls at 11:55 PM and says he emailed the documents and needs my signature before midnight or it'll be late. Mind you, this is five minutes to midnight on a weekday -- what am I doing at that time? Sleeping, because I have work the next day. So I didn't get the message until the next day at my computer at work. Are you seriously giving me a five-minute heads-up before midnight when people go to bed way earlier than that on a weeknight? So I got a penalty for being late -- because of him. A few months later, he still couldn't finish the work, so Veronica had to step in and complete my tax forms for me. This is now July. WTF. And on top of that, he still didn't give me back my sensitive documents with my personal information -- that didn't happen until November. He really worked on my patience, and I wanted to scream at him, but he had my sensitive information, so I had to bottle all that anger and frustration in. Anyhow, this man is in the wrong business -- maybe he should be flipping hamburgers, because 18-year-olds can clearly do his job a lot better than he can. This man is the worst, and I will never go back to Liberty Tax. If you have to go there, go see anyone else but not Tad. Stay away from Tad Miller at all costs -- this is a warning to you.

Durrani CPA Services

Durrani CPA Services

(10 reviews)

October 26; 2020 It…read morewas a positive experience switching-over to Durrani CPA Services for our family tax filing for the year 2019. Previously, we had been content with standard deductions (family filing jointly). The salient feature was custom solution offering from Durrani CPA Services that resulted in substantial tax savings for the current year in comparison to the years, prior. Over the past decade or so, we had utilized services of one of the nation's big box tax offices as well as used providers in the Bay Area notably the local office of S. Gupta in Pleasanton, CA. The tax filing documents were shared/uploaded through Durrani CPA Services partner web portal (www.Intuit.com). After review of documents and phone consultations, Hajira Durrani, CPA (Owner/Tax Consultant) offered the option of itemized deductions with a degree of confidence based upon our diverse portfolio comprising regular W-2's, MISC-1099, and other income sources. The computation of itemized deductions was done thoroughly and to our satisfaction based upon extended remote interaction as well as phone conversations. The tax rate deduction along with the resultant gains proved beneficial as we saved sizeable amount of money in the end. Also, the tax-filing fee was matched with what had been paid for the past year. The nominal fee paid for itemized deductions weighed-in as we virtually saved a few thousands on our tax returns for the year 2019. Hajira Durrani rendered professional services throughout with great patience and perseverance over the period that stretched from filing an extension on our behalf to the actual preparation and e-filing of our taxes. From leaving a strong first impression to actively listening and explaining the benefit of taking out itemized deductions, Hajira took our slow responses with respect and was never hesitant to communicate and ask questions. As a satisfied customer, we endorse her and would highly recommend Durrani CPA Services to tax filers in the San Francisco Bay Area and beyond. Mohsin Malik/Shabnam Malik Resident of Pleasanton, East Bay, California 94588

Hajira is a very knowledgeable and professional CPA. The first day I talked till the end of work,…read moreshe accommodated my calls and emails which I think she cares about their clients. She takes the time to listen to your queries and suggest accordingly. Much better experience than other tax filing services. I rarely write reviews, and highly recommend Durrani CPA services.

KG Group CPA - taxservices - Updated October 2026

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