People this is the prettiest KFC I've seen in USA. I couldn't believe it was a KFC. I went inside. It's not huge inside, the parking lot on the other hand is huge. It's on the main street. I saw many tables occupied with happy customers. I wasn't hungry so I couldn't try it. Smelled nice inside. As you can see my picture you think you are at Disneyor a botanic garden. I'm definitely bringing my family to try it. read more

KFC - The prettiest KFC I have seen - Chicken Wings Near Me - Watsonville, California

Food was good but I found a worm in my coleslaw Never would I think they would be so nasty read more

To be clear, I generally like KFC. My food was ready very quickly, but there were items missing, and my biscuit was so dry. It was nearly inedible. I was too far away to go back, by the time I realized it was too late. Disappointed! read more

Check your order before you leave. This is not the first time they do this. That's why I didn't come Back but my children want it today.. they forgot an item and when I call the unprofessional manager Fatima say are you sure like if I would be calling and waisting my time to call to bother her. I said yes I checked my bag they are not in there. I called corporate to file a complaint and Irene apologized and said I'll send you a $5.00 Boucher for the inconvenience. They just need to train their staff properly. read more

KFC - Biscuits were missing and the receipt clearly say 4 biscuits - Chicken Wings Near Me - Watsonville, California

The best KFC in the county, we go fairly regularly , it's always hot and fresh and I know my chicken!

I ordered KFC for game night at a friend's house after a long day at work and the staff could not be any kinder or more professional. The food was exactly what would be expected and was right on the money. This location is worth it, most of the time the wait is less than a few minutes, and if you have a bigger order it may take 10-15 minutes tops. But overall it's a great place. Although I usually just do the take out thing. I would not hesitate to go back to this KFC. Managent is obviously doing a great job here and the staff is on top of their game. The food was great and delicious - thank you! read more

KFC - Chicken Wings Near Me - Watsonville, California

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Food delivered to wrong house and staff could not track it. We figured it needed to go to the neighbors.I read more

Ordered through drive thru and an older Mexican man with a belly was mocking what I was ordering. I would say my order and he said "oh wow" ordered something else and he said "ok ok and is that it" in a condescending way. Basically saying I was ordering too much?? Never been spoken to that way before. If this old man hates his job that much he needs to be fired. There are a lot of other businesses hiring right now. I almost want to say he might've been the manager which is even more disgusting. To top it off, he got my order wrong. He just didn't care to type in my changes Old Mexican man with a belly, only one there. Do your job right or get lost read more

They seem pretty sloppy. They did not read back our order at the drive through. Our meals were missing popcorn chicken, and we found a long hair sticking out of the breading of our chicken sandwich. read more

KFC - Long hair in the breading of the chicken... delicious. - Chicken Wings Near Me - Watsonville, California

All I'm going to say is always check your order before leaving the location, they always seem to forget something. I just think there should always be a manager around to make sure the teens are trained properly and to guide them. Also tried ordering a meal I usually get on the app and the drive thru person had no idea what I was talking about. Decided to order it through the app and guess what all of a sudden my meal exists. read more

Never mind, They got our order completely wrong. I ordered crispy and normal chicken, but they just gave us normal. Usually, they give us what we want, but not today. read more

Ordered on Uber eats and still waiting for the order to come (1) hour late already. Uber eats won't let me cancel order. I've called and got rude service. This place needs work. read more

Ordered on grub hub, on time and yummy! Crew working here is professional and friendly. Times are hard these days and stress rules sometimes in the service industry. But this franchises crew is always polite and serve up the colonels nibbles with style. read more

08-05-2013 Great service. Rodney was very friendly, better service than expected. Order was made wrong in back, but rodney politely corrected it. Good attitude for a fast food employee, reminds me of myself when I was his age. I hope that he moves on to a better job. Thanks KFC! read more

KFC - Cup - Chicken Wings Near Me - Watsonville, California

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I was in there just about 25 minutes ago getting dinner. I was placing my order when one of the employees came over to the person who was taking my order, and start talking to her , she stopped taking my order and started talking to the girl who was leaving giving her a hug as were all the other girls. After a few minutes she came back to finish my order . Upon getting home I noticed she had left out the mashed potatoes but had given us gravy . I'll never go back again! read more

I try to give KFC a chance in Watsonville. Everytime I go to this place they don't get my order right. I will not be going back there. Their service is bad and everyone there need to be train. read more

Chicken is good, pot pies are the best. Just tried their chicken & waffles & even though the waffles were a bit too sweet, they were still decent. read more

Waiting for grilled chicken. They never have it made anymore. Miss the waffles. Always a crowd at the drive thru.

I've had issues at this location many times. Always something is wrong when I get home. This time I went inside due to the drive thru intercom not working. The workers have major attitude. I gave my order no issues but on the menu it said ices tea. I asked about it and they said it's by the fountain drinks. I looked and they had the raspberry tea. So I had to ask an employee...waited at least a min. They were all talking to eachother. Finally can ask about if they have brewed tea or just the raspberry flavored, she rolled her eyes and said no. Like is it that hard to be nice to customers. On top of this I got a 2 piece meal with corn. The corn was old n mushy. read more

When rating a fast food chain, you have to lower your standards. People expect too much from fast food restaurants and you have to look past the occasional bad customer service and focus on the food. There aren't many locations nearby that serve fried chicken, but this place definitely hits the spot and satisfies your fried chicken cravings. They have great deals like the $5 fill ups. I love their extra crispy fried chicken with their mashed potatoes and gravy. The biscuits are alright. They are a little dry. Also, you HAVE TO get the potato wedges. Their chocolate cake is also good. FYI. Keep an open mind when eating at KFC and remember that it is about the food and not the cranky high school employees. read more

It has been awhile since I had KFC chicken so I had a coupon for a three piece chicken dinner. I went to order. I have a coupon for a 3 piece dinner. I want original recipe and breast meat. The employee: white meat? I responded- breast meat. Employee- white meat? Me- breast meat. Employee started to shake the coupon at me- white meat? Yeah, give the white meat! Employee- you know you get two sides. Me-Yes, give me one of each( implying a coleslaw and mash potatoes). What I got was two coleslaws and no mash potatoes. this place is funnier than Saturday Night Live. If John Belushi was still alive, he would be a perfect fit at this restaurant. read more

People that work here are normally nice and friendly, except for today. I got young lady that hates her job and has no training in customer service. They had the menu up and we tried to order something off it. I told those items don't come out tomorrow, (why would you advertise some thing that's not out), I told her she should cover it up so people know what they can order. She replied in the rudest tone, "ya I'll let them know". That's not customer service that just rude. If you don't like your job go somewhere else. I won't be back till she's gone. read more

Went in through the drive through, and bough a 5 doller fill up and 3 tenders price was 10.02 I gave the lady a 20$ and she ignored me when I tried giving her the 2 cents. She turns to give me my change I explain to her I was calling her to give her the change and she just says "ohh" and gives me my change. I get home and count the change only to find out she gave me 7.84. I did not get the right change back nor the service I was supposed to get as a paying customer. Really unfortunate this is the only kfc in town. Horrible. Either train your employees or get new ones that can do the job right. Not even going to go back for the lost money. If they are secretly stealing the money I hope they get investigated and caught , because i got robbed by them today. read more

I just got home from KFC and I should have looked Of course it's Watsonville to drive-up window sucks my order was wrong I ordered regular chicken and I got grilled chicken which I hate it and Taco Bell can't get it right read more

They have wall that got hit by a car last month and they still haven't fixed it . There has been times they didn't have chicken they have ask ed me if I can wait 25 min but food is good staff is nice read more

Best fried chicken in town. It's hot and fresh every time. Employees are super friendly. I asked to talk to a manager about coupons, and this young lady Anali, she was very friendly and polite and answered all my questions I had. Love this place. I will be back for sure. read more

Fast service, fresh food! Lynette an employee there helped me in drive thru she was so friendly, gave me all the utensils I needed asked me for the sauces of my choice and also made sure all my food I ordered was in the bag. It's was a joy coming here I will be back for sure! read more

if youre wanting some extra greasy chicken then this is your spot.pretty much the only decent chicken place in Watsonville.too bad the closest church's chicken is in seaside so this or wingstop(mmm!!) would have to temporarily fill your cravings.i mainly go drive thru so ive only dined in once here. read more

I love the food but the last 3months they got a new big girl working there and she serves me my food fckin lazy!I ask for a bunch of sauce she sees all the food and thinks 3 hot sauce is enough??!! Wtf.and my gravy on the side is half empty and my plate looking nothing like the original order or even the picture! read more