I had a group order through Uber Eats that was canceled with no notification. I didn't find out until I got to Chipotle. The managers on duty went above and beyond to help crank out the 15 orders I needed. GREAT CUSTOMER SERVICE!! read more

Wouldn't recommend this spot, came yesterday to get a burrito was literally the size of a small microwave burrito that I ordered through the app . . Came today they gave me a bowl that was barely filled to the lid line . My coworker came behind me got all the same things and his bowl was over flowing paid the same amount also ! Might be just my luck but oh well. lol read more

Mom and I stopped in between 4-5pm. No lines and food was hot. And they were very fast to get on our way home after a long day. We don't eat there but the place always has clean tables if my mom wants to sit. read more

Chipotle Mexican Grill - Front door. First time here. - Fast Food Near Me - Watsonville, California

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First off all I gotta admit: WWE Wrestler PENTA Sent me here, no I didn't speak to him personally and I've never met him. He gave a shoutout to chipotle in his recent Celtic Warrior Workout videos with Sheamus on his YouTube channel. If you've been to one chipotle, then you've been to them all, they all look the same, the experience is the same. I always go to this one since it's near the gym that I go to, just a few blocks and there I am. This particular location is never busy before 2pm. I always order a protein burrito with steak, sofritas, white rice, beans and avocado. The portions are generous, service is fast and my burrito is done in a few minutes or less. Ingredients are fresh and avocado here is a hit! Tons of seating with a great view. I'm not sure what happened with the negative reviews from other yelpers, but personally I have never had a bad experience with this spot - thank you read more

Chipotle Mexican Grill - Protein steak burrito - Fast Food Near Me - Watsonville, California

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If you want to get paid to do absolutely nothing, I highly recommend this Chipotle! 5 people working, not a single customer, no greeting, no "I'll help you soon" until a young man came from the back at least said hello. Also I'm pretty sure I witnessed the round older employee harass the younger female employee WHILE she was trying to plate my food. Gross experience. Feel bad for the girls that work there. read more

Asked my sister to get me chipotle for dinner. I don't get any toppings so I know obviously my tacos aren't going to be as full but what kind of servings are these? There's hardly any meat or rice and beans in each taco. For how expensive it is the portions should be much larger. This is ridiculous. Skimping on the portions is not okay. read more

Damn I'm really disappointed to say that you should NOT come here during opening hours. NONE of the food was ready until 11am, the store opens at 10:30am. It's a pain in the ass to wait 30 minutes and it wasn't even the order I really wanted cause they weren't prepared (queso blanco, sour cream, much more was not ready. I wanna give them a pass just cause there was some sort of health inspector giving them the rundown but if a business says they open at 10:30am the expectation is that the food will already be prepared in advance to be served at that time. The line was held up almost to the door we were all waiting patiently. But until they do something about this DO NOT COME during opening hours!! read more

Chipotle Mexican Grill - Fast Food Near Me - Watsonville, California

I was really upset to walk into the store at 9:10 waited about 5 to 10 minutes in line then they didn't have any food prepared. I got a very sad bowl with no veggies because they were done grilling veggies for the night no lettuce, no guac and to top it off no chips very upset considering I walked in 45 minutes before closing, and the cooks were already spot cleaned the kitchen very upset with staff as well read more

Chipotle Mexican Grill - Another pov - Fast Food Near Me - Watsonville, California

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ordered the chicken fajitas I swear it was mostly rice and beans and onions their was probably three tiny pieces of chicken. Would not recommend this establishment. read more

Do not order online at this location. These lazy ass workers gave me like 5 pieces of steak and I ordered DOUBLE. What the hell its not like you own chipotle man I just wanted my protein. That shits so expensive for nothing. If you come here, go inside at least so you can see what you get. read more

Soggy chips, stingy with their servings, never have guacamole after 3pm, no knowledge off the menu items. So disappointing! Oh and music was blasting like it was a club. read more

Terrible service at this place. Extremely lazy workers and they didn't have any food an hour after they opened

The workers are really rude. They are always missing certain ingredients. The restaurant is overall really clean but lacks certain utensils. The worker who attended us was with a big mad face I didn't get her name wish I would've! read more

this chipotle is trash. any other chipotle shits on this one. no guac, like huh ? stale chips. rubbery chicken, no rice no nothing. ever. do not come here unless you want a fat dissapointment read more

Horrible! Today went to order lunch for our office and upon arrival there was a line at the door along with the doors being locked. There were employees inside (and one was actually sitting down eating) but they were not coming to the door to address people outside. There was no sign on the door either. Absolutely so rude, I believe the reason is short staffed, however a sign should be put on the door to let the community know.. everyone walked across to THE HABIT, so this chipotle location definitely lost a lot of business today! read more

Showed up today at 11:15 am only to be told that they weren't open yet atleast for another 10 min so i asked what time do you open? At 10:30 they said, okay so its 11:15 but you're telling me you're not open. Okay thanks for making me drive across town thinking you'd be open based on the time it says on the door just to be told nope not today. read more

Chipotle Mexican Grill - Open at 10:30 or whenever the employees feel like it - Fast Food Near Me - Watsonville, California

First came in when it was new. Everything was clean & shiny, but it has gone downhill since. The food was okay but counters, floor and tables had food. Either nobody cares or not enough folks working to clean the customer area. Day I came in (3/16) ... ran out of steak & white rice by 1pm...one new person and two others who were or were not running the line seems to have issues on what needed to be done. Doors look dirty. Definitely not impressed. read more

On several days, this Chipotle has ran out of steak, carnitas, AND chicken. One day, at 2PM they said they were out of steak, carnitas, and chicken, for THE REST OF THE DAY. We of course left. Also, there were like 3-4 staff not doing anything. Like what the heck? Another day, we were hopeful for steak, but they said it was a 10 minute wait for the steak. We waited patiently but it turned into a 25 minute wait. And the guy seemed annoyed that he had to cook it! Today, it was an estimated 20 minute wait for steak. We left. Disappointed but not surprised. Very disappointed. I am a frequent Chipotle customer (not at this location), and am VERY disappointed. This is like 1 out of 20 locations that I have had issues with. Represents the company terribly. Also, staff are lazy. Sometimes we walk in, (and the restaurant is empty) and the staff are chit chatting with each other and don't even greet us, let alone take our order for several minutes so we're just standing awkwardly looking at them. Then they seem bothered when they have to help us. But at least there was steak that time lol. Usually every Chipotle is friendly and efficient. Don't go to this one unless you want to be disappointed. Too many strike outs. read more

Is it against policy for the staff to clean the tables?? They're never wiped down and the staff is always standing around chitchatting. It's ridiculous does it take six people to make a burrito? The place was slow some of them could clean the dining area. Place was good when it opened. It's gone downhill and the meats always look dry and unappealing. read more

Chipotle is just a shadow of what they once were. Very small portions, out of some toppings. Chips were stale and the small side of guacamole was only half full. Two bowls, small chips and guacamole and 2 sodas was $39.00. I can go to a restaurant for that price. read more

Portions were super small. Ordered a small quesadilla. It literally had no cheese in it, and it was way over fried. Chips were super stale. All and all disappointed. The workers were nice though. read more

Food was good as usual. However the service area was messy, the garbage cans in the store were full, the utensils area was empty and dirty. As an ex fast food manager, I would have either fired the crew on the spot or closed the business and had a re-training session immediately. read more

Went in ther today for a bowl and the girl that took my order was joust making faces and looked like she dint want to Worck ther and she dint even bother asking for what I wanted plus she berly put anything on bowl the portzions were really small compared to other locations I been too and no attitude I paid $20 for joust the bowl no drink watsonville location sucks read more

Just got home with dinner from Watsonville, Ca. Chipotle. I go there once a month. The last 6 visit have been faulty, They were out of something every time I went. Tonight, I ordered two vegi bowles to go. They were out of Tomatoes, Cheese and assorted vegies, but, they still charged me full price. Wayne McMillan read more

Worst service at chipotle tonight. The serving size was less than it usually is and they put hardly any cheese in my carnitas quesadilla. It's a quesadilla! I'm supposed to see the cheese. There was barely which made it so dry. This used to be a treat but not worth it for the food or service. read more

I gave chipotle a second chance after being given a bowl with only rice and beans (ordered a barbacoa bowl through the app)... this is what I get for giving them a chance. Disappointing is an understatement. I caution anyone who decides to use the mobile app. read more

Chipotle Mexican Grill - the inside of a paper bag - Fast Food Near Me - Watsonville, California

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I ordered a bowl with chicken because that's all the meat that was available. Aside from them being out of almost all meats. They had all their "aguas" empty. They charged me for vinaigrette, it was thick and chunky. The meat they did have had no flavor. Aside from that there was a lady with a dog infront of us who I could guess is an employee not on the clock, and was letting the dog close to the food counter then was petted by the employees at the register. read more

Great Chipotle! We're tough customers and have burned by other Chipotle's so many times. This location is AWESOME! Our orders are on time, correct, fresh and delicious! Thank u to the employees at this location, you rock!! read more

Don't even stop hear . The worst customer service . Rude as f... . The food is all cold and sloppy . There always out of something . And always try to over charge . Save your self the hassle and skip this place . read more

The bad thing about my order was the way the guacamole looked ( super dark ) and the chips they gave me came out super stale to the point that it just didn't go good with my food. The carnitas had no taste no seasoning to it. First and last time I go there. read more

Mobile order was supposed to be ready. I arrived to be told it would be another 30 minutes by 5 employees standing around.

This is hands down the WORST Mexican food I've ever eaten. Bland, Old (not fresh), Absolutely terrible. I want to cry, its so bad. The prep chefs are DUMB, and don't listen to what you tell them and just grab whatever ingredient is closest to them. This was my FIRST and LAST visit to Chipotle. GTFO Watsonville, you're embarrassing yourself. read more

We walked in at 9:15 and workers were closings up 45minutes before closings. They didnt want to sell a basic Queso With chips. I guess they aren't interested in customers or profits. Walked right out. Don't recommend comming here at nighttime. Not a big problem , however they should lock the doors at least or have a sign. read more

Last visits I came was two weeks ago. My burrito was as small as the tacos. Today at 8pm I visited they only had barbacoa and sofritas. There was only two employees for entire store. Pretty disappointing very time I come, poor management and employees. read more

I'm not sure what happened to this location, but employees seem jaded and annoyed. There's no greeting and it's as if employees compete on who can ignore customers the longest. I've tried to support this location but I think today will be my last time. The last time I was in the cook disrespected an employee in front of customers. Pretty crazy, employee support and moral can't be good. read more

You know those Chipotle commercials you see where the chicken is sizzling and everything looks fresh and clean? Well this place ain't it. The food bins were pretty much empty. I asked for grilled vegetables and was told that I would have to wait a long time if I wanted any --whatever that means. In any event, they weren't sizzling on the grill. The person making my order also served as the cashier. He handled the register and proceeded to make my burrito bowl and grab a handful of lettuce wearing the same dirty a_ _ gloves he used to cash out a customer. Needless to say, I declined the lettuce. I won't be back. read more

I don't know how any one can eat at this place it is disgusting everything taste like limon way to much on everything they serve I would not recommend this place to my worse enemy read more

Second review of a Chipotle in the past couple years and even though it's a different location the same problems persist. Just had a carnitas bowl and the portion was all rice and beans and it left me searching for the carnitas. By the time I found them I lost interest. Chips must have been from the previous night, they had zero crunch and VERY stale. To top it off the bottled coke was warm. Please as a new location fix these problems and have some sort of quality control. read more