Terrible overall. Beyond the insane pricing for fast food, I was given good that had clearly been under the lamp for hours. Nothing fresh, had to get an entirely different meal. Will not be returning. read more

The chicken was old and the fries were probably an hour old yet they still served them the only good thing was the biscuits this will be the last time I ever dine here. I wouldn't even give it a star they are not worth it!!! read more

Always have a great experience. Chicken was hot and tasted great. Had a pretty large order and it came out pretty fast.

We had a quick lunch at KFC while traveling. The 10pc meal was a good deal, and the food tasted great. The restaurant features an interesting display of Taco Bells from the '60s to the '90s, adding a nostalgic touch. It's a combo store because KFC, Taco Bell and Pizza Hut all under the Yum! Brands. It has a big open space with some large tables and is kid-friendly. Overall, a solid fast-food experience. read more

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The service was horrible the food took over 30 minutes to get. The young gentleman working the window for drive-thur was working the front counter as well. Once home the chicken was not crispy at all and I order a three piece but yet when I arrived home I had a two piece. It seems to me that they did not care about the customers at all. This is a treat for me as I have been trying not to eat out as much and lose weight. I do not recommend this restaurant at all. read more

KFC - Two pieces of chicken not three as ordered. - Chicken Shop Near Me - Schertz, Texas

We usually order from a service and get great food. This time the chicken was burnt so we reported the issue and selected the redelivery option. The new batch was no better. The coating was too burnt to enjoy. Much of the chicken was thrown out. Decided to take a break from ordering here for awhile. read more

The worst unprofessional service on Sep 14, 1:15pm ever to stand at the counter and be ignored. This place will go out of business because of the lack of management. If I'm not welcomed here then Cane's it is! read more

Wow, either KFC has fallen from grace or this location is just terrible, possibly both. I expected the same experience as I've received in every KFC I've been to in 25 states over the past 40 years. I got the 10 piece family deal with mashed potatoes & gravy, cole slaw, and biscuits. The taste & quality of the food was not good, seemed like reheated convent store food instead of normal KFC consistency. Everything tasted just so synthetic. Everyone had a couple of bites of everything, and we just threw it all away it was so bad (and tiny pieces). The ambiance was off; inside the restaurant looked and smelled dirty, and the corridor to the bathrooms looks like something from an evil-clown movie. The service was off a bit, I understand today's setting of online & delivery app orders, but having to wait at the counter for the guy to take drive thru orders seemed odd. No one was mean or rude, but to not serve butter & honey with the biscuits showed me that KFC, maybe this one or all, just isn't the same as it has been. read more

This is for the KFC/Taco Bell drive thru. Things seemed to go well. I got my order. Decent amount of hot sauce, which I checked before I left. Tacos seemed hot, which I know to always check as well. Got home and there was a long hair in one of my tacos. This place is super close, but ugh. I don't want to eat someone's nasty hair. read more

KFC - A disgusting hair. - Chicken Shop Near Me - Schertz, Texas

Staff is friendly I never miss any items I'm not sure why they have such a low rating

If I could give it 0 stars I would where do I begin they didn't give me my fries with my combo just saying for how much they're charging you think they would put everything in! The chicken sandwich was so bad the chicken was as hard as a rock. They wouldn't give me a receipt after I had asked several times. Customer service was awful would not be going back. There's a lot of better options save your money don't eat there. read more

Been here several times but this last time finally broke it. Ordered 12 piece dark. They said it would take 15 minutes. I responded I got time to wait. They had me wait in the only pick up order parking spot in front. (Plenary of windows to see me) 30 minutes later had to go remind them. They asked me to wait 7 minutes more and would put in extra piece for my wait. 20 minutes later I went to demand my money back. Even after I showed them the receipt if I didn't bring it to there attention I would have been shorted $2 (this is with 6 kids working behind the counter) read more

Been going here for 10 yrs and my order is missing stuff 75% of the time. My wife won't even pickup food from there anymore. Tonight they forgot all 3 gravy's and a taco. Half the 16 piece bucket was drumsticks. They gave us 10 taco sauces for one taco (that we didn't get) and 6 hot sauces for a 16 piece bucket of chicken. Place is all messed up. Wanted us to drive back to get what was missing. read more

I ordered an 8 pc fill up meal and when I got home I found out there were only 6 pieces of leg and thigh in the bucket. And they did not give any gravy for the mashed potatoes. I was in the drive thru line for about 20-25 min. Tried calling the restaurant regarding my order like 5 times but no one is answering their phone. So beyond disappointed. I feel ripped off by this KFC location. Would have gone back but it's a rainy dark night. read more

whoever is working the drive through 4/22/24.... efficient! nailed the order (and I'm a little picky), cooked well. Finally! Good job whoever you are. read more

Drive thru experience. I got the wrong side (I asked for potatoes & gravy and coleslaw....I got two potatoes and gravy) One Diet Pepsi tasted like it had cherry in it. Not the next experience! read more

Typical ordering of the food just for them to forget half the order after I drove all the way home . Returned to the store for them to fix the mistake just to receive raw chicken and our Taco Bell portion of the meal had old dry refried beans and half the condiments that usually come on the food was missing . Would not recommend this location to anyone . read more

Well its as bad if not worst than the reviews say. Trust me I will give a place a try if there is low ratings but this location is horrible!

Waited in line for 15 minutes....2 cars have made it out of the drive through in that time. Got the food, I mean I expect low quality for KFC but this is probably the most god awful famous bowl I've ever had. read more

I have attempted to buy chicken at this restaurant 5 times. I have NEVER walked away with chicken. 4 of the 5 times they didn't have any chicken cooked and told me I would have to wait 30 minutes. I could see it, maybe if I was arriving during the lunch rush or something, but it's been the same story every time, with times varying from 12:00 N to 8 PM. Once I was told they were "evacuating" so they were unable to take my order at all. We sat in the parking lot for several minutes contemplating where else we wanted to try. No customers walked out. No employees walked out. Hell of an "evacuation". This place sucks! read more

Great job today to Vera and the crew for getting my 40 meals for my coworkers ready in a timely manner.

Ordered a 3 piece original with an order if 5 hot wings. Issue #1 - hot wings were extremely old and dry. Was like eating a crispy hard shell Issue #2 - biscuit was hard and brown Issue #3 - 3 piece original meal I received 2 thighs and a leg. Would think for the price a breast would be included. However, the original chicken tasted so good. Would of been 5 stars if the three issues above were not present. Stay away from the Schertz KFC. read more

Lol at all the reviews below! It's fkn KFC dude, like for reals, judge base on its commercial entity not for quality or your high expectations. 4-Stars because it's the closest and most convenient KFC to my place. My wife loves KFC chicken and when she craves, it's right outside our neighborhood. The staff here is super friendly and will recommend you try all their sauces for the wings. 4-stars for the place. Keep it up guys! Remember, y'all are kids trying to make some money for to get you by. Just keep in mind, ANYTHING you do is EVERYTHING you do! Stay Blessed! Stay Humbled! Stay Easy! read more

Speedy service but sometimes it seems they leave the food out... MY BIGGEST PROBLEM though is EVERYTIME I get chicken at this location they seem to give me the very smallest pieces they can find!! If Kentucky Fried Chicken were to cater to small children these would be the appropriate sizes. This has happened on at least five occasions! Go to a different KFC if you want to actually satisfy your hunger read more

KFC - My fried chicken next to a SMALL side cup... - Chicken Shop Near Me - Schertz, Texas

The Latin young girl that works here. Shortest worker has THE WORST ATTITUDE. She shoved my chicken across the counter to me after she corrected the mistake I pointed out. Worse employee ever. She deserves NO stars. read more

I will not be returning to this restaurant! We called the restaurant several times to let them know we received uncooked chicken and they did not answer! read more

KFC - Uncooked 24 Kentucky Fried Wings! Called the restaurant several times to let them know and no one answered. I will be going up there. - Chicken Shop Near Me - Schertz, Texas

KFC, y'all have redeemed yourselves tonight! I went inside to order. The cashier was on point with my order! Everything was hot and fresh when I got home! The place was clean and had quite a few customers. Reminded me of pre Covid. All the workers working hard! Props to the cooks and everyone tonight! Great job! Was definitely pleased with our meal tonight! We got the original family meal along with some taco supremes. Keep up the good work guys! read more

Terrible!! I received the wrong side, they did not put the 8 biscuits in the bag, nor have enough extra crispy chicken to fill my order. I will never go back there again!!!! If I could give a zero I would! read more

Not coming back to this place. Service was okay but me and my wife got sick from something

I would give it a zero! Went there today, ordered the 16 piece extra crispy! Paid for my order then was told, we don't have what you ordered but we can give you what we have!!! What kind of customer service is this??? You should have said, sir we will have to make your order so it may take a little longer not we can give you what we have! Hell no telling how long what you have has been sitting out! Won't be going back to this place! Maybe management needs to be replaced and staff educated on customer service! read more

Worst KFC ever. Dirty. Slow. Don't waste your time. Second time here. Never coming back. One on pat booker is good

The place was very dirty , the staff was unfriendly . Ordered chicken tenders for me and my wife. Returned them , second batch also not good. Wife got ill from the experiance. There was less than a handful if people there . They never offered us dipping sauces for the tenders . .I normally love other KFC s read more

Drove here from New Braunfels.. Was the worst I ever had.. Got original recipe and was so dry I couldn't swallow it.. So greasy.. Seems they dipped it in the fryer to warm it up.. Do not recommend if you want KFC.. It sucks... read more

Do not recommend this KFC. Ordered a 16 piece bucket with Potato Planks and cole slaw for sides (2 each) and a small side of gravy. It was to come with 4 free cinabon biscuits, per the posted sign. Ordered was delivered without free biscuits. Manager said that order did not come with biscuits but would give them anyway. When I got outside I did not remember seeing the potatoes or original KFC biscuits. The manager gave me another bag which I assumed contained the rest off my order. My bad as I did not check the contents. When I opened the order at home found I was given mashed potatoes and gravy not what I ordered. It would have been a 14 mile drive to return the order. If there was another KFC nearby I would never return to this one. May try Gills Chicken in San Marcos next time. read more

I am extremely angry at the kfc in my location... Everything was good until I found a pair of used fucking gloves in my chicken... I didn't notice it til after y'all were closed because my family and I hadn't finished it all and I had went to warm up a piece a coupler hours later and sitting in between the remaining pieces were the workers nasty ass used gloves... If my daughter gets sick because of this, you better believe I'm gonna be suing... That is unsanitary! I took pictures as evidence as well. read more

I've been coming here for years. Speedy service (even at peak hours), great customer service, and food is always better comapred to other Taco Bell/KFC/Pizza Huts! read more

This KFC is gross, don't eat here. The chicken we had was old, dry, and fried with old oil.

I wish there was a way to give 1/10th of a star! My granddaughter drove me to my dentist in Schertz, TX this afternoon, and on the way home we discovered that a KFC was close by. As i seldom go out, once every month or so, I asked my granddaughter to take me to the nearby KFC on I-35 in Schertz. I purchased a bucket of chicken at about 3 PM or a bit later. Two pieces were to be for me and the other eight (8) pieces were for my granddaughter to take home for the rest of the family. The chicken that was in the bucket must have been left-over chicken from the lunch hour --- hopefully not from last night. It was dripping grease and was dark brown -- but barely any crisp bits on each piece. I have never been served such low quality cooked chicken from any KFC in over 50 years. There is no way that I can describe how disappointed I was as well as disgusted. Not only will I never go to THAT KFC again but I will think about what I was served today ANYTIME I get a hankering to have KFC. I AM NOT LIKELY TO EVER EAT KFC AGAIN! It is so difficult to erase a bad memory. Maybe I should be thankful that I will forever-after save money by not ever buying KFC again! I did a Google search for KFC and this is what I found: http://www.kfc.com/menu/chicken/original-recipe "KFC Original Recipe chicken is made fresh throughout the day by a certified cook with the same secret 11 herbs and spices the Colonel perfected in 1940." Apparently, KFC headquarters has never checked out the Schertz, TX KFC on I-35. If they had, no doubt they would have shut them down!! If you are a KFC inspector, I suggest that you sample each facility at various times of the day and on various days of the week. It is my belief that any chicken not sold within 15 to 20 minutes of coming out of the pressure-fryer should be discarded. Maybe it could be GIVEN to the employees to take home, but it should NEVER BE SOLD TO A CUSTOMER. The employee/employees taking home the "old" chicken could at least de-bone it and feed it to their cats or dogs. Continuing on our way home, my granddaughter stopped at the small local grocery story near where I live. The store had whole chickens on sale for 89 cents a pound. A fresh three pound chicken would cost $2.67. I paid $10.00 for the bucket of chicken plus about 83 cents for tax. Just now on the Internet, I found a recipe for a mix of 11 herbs and spices similar to KFC's recipe. I will now invest in those 11 herbs and spices and cook chicken at home. Thank you "Schertz KFC" for a lesson well-learned! The chicken in the bucket was not very hot so I hope it had not been left out long enough to begin spoiling. I for sure do not want food poisoning. Time will tell! :( :( read more

The worst KFC I've ever been to. I'm hoping that because it has Taco Bell and Pizza Hut that may be a reason for why they're so terrible. I've been here multiple times at this location and it's been anywhere from 1-2 hours before they closed and they tell me they're "out of chicken" more like they're too lazy to cook more. In addition they're out of the sides. Minding you its 8 or 9 pm and they close at 11. It's the closest one to me so I try to give it another chance but after tonight I'm done going there . Try to go to Bush's chicken it's literally right down the street and the chicken is wayyyy better and the service is amazing . They close at 10 and it was almost 930 and they didn't give me any hard times and they had my entire order. There were multiple cars there so I'm pretty sure that was kfc customers ! But seriously if you want kfc after 5pm don't go to this location just saying !! read more

worst kfc ever. there were dead cockroaches and grasshoppers everywhere. even my 3 year old nephew who loves bugs thought it was disgusting. the food was subpar. i got sick from something there. 0/10 do not recommend ever. read more