Really impressed. Haven't been to KFC in a long time. This location did a wonderful job with our order. We did pick up. My husband said counter person was helpful and polite. Had a large chicken and tender combo. Chicken tenders and pieces were really good. Not too much breading, not over cooked or small. Great flavor. Sauces were good also. Sides were finally big again. Last time my sides had like 3 bites this time was a good sized side. We got mashed potatoes and gravy and coleslaw. Will definitely go back. Thank you KFC for finally remembering who you are! read more

Simple-don't order or come here. Staff is slow, incompetent, and food quality sucks. Outside looks trashy as well. read more

The restaurant in Portland Texas take no accountability for these Piss Poor pot pies. One has 1 piece of chicken and some carrots. The other has a lot of sauce and a few veggies. The store manager stated they are all homemade and made exactly the same. BS read more

KFC - 2 pot pies that we got according to the restaurant they are made the same, well these were not but both were piss poor - Fast Food Near Me - Portland, Texas

I ordered a deal with a free bucket of chicken if we spent $15 on the KFC app. It took me two days and many attempts to place the order. Finally at 4:45 today the app accepted my order and money and we drove 10 miles to pick it up. Upon arrival I was told they had no Cole slaw or pot pies. It looked unlikely they had enough chicken to fill my bucket. The restaurant was filthy as always and staff was rude. I walked out and spent an hour on the phone with KFC to get refund and told them to pull the franchise if they can't do consistent and clean business. PLEASE DONT EAT HERE!!! read more

I went through the drive thru , it was quick accurate and good for fast food. Price was not unreasonable

They forgot to give me the gravy after they messed up my order on tenders . They gave me a 3 piece chicken.

Decided to give KFC/LJS another chance but that was a huge mistake. I ignored the smell of old grease and ordered LJS Chicken planks with fries. The food tasted exactly like old grease. Don't make my mistake and trust your nose. Got food to go. The restaurant ac was not working again. It was so hot in there I feel sorry for their employees. This place has so many problems that they should tear it down and rebuild. This is what food looked like. read more

KFC - Chicken planks with fries.. - Fast Food Near Me - Portland, Texas

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My food tastes great. The cashier girl was very friendly. But please wipe down the tables and sweep the floor. There were crumbs and napkins Felt dirty in there. Please keep the place clean and fresh. read more

9:00pm What kind of place runs out of gravy two hours before they close.. yall seriously need to be closed down if you can't keep your menu the way you advertise it.. My husband came back with our orders of 3 boxes of meal.. and none of them have biscuits.. Called them and they did not resolve anything.. apparently they don't have mash potato, corn, biscuit, gravy and some other stuff. The mangers respond "well were about to close so you can come pick up your biscuit tomorrow" Wtf am I gonna do with just biscuits.. Wowwwwww close this place down already.. read more

The worst service. I waited 15 minutes for my order from the drive thru and it was still not completed. I could not wait any longer without missing my medical appointment. Will NEVER come back to this place. read more

Normal KFC/LJ's good, fast, and food always tastes the same. No complaints no praise. Just good if you want it.

Very upset with the KFC in Melissa Tx, order 2 fill up bowls and get 2 big box deals that were alot more. We couldn't figure out why 2 fill up bowls and 1 burrito was 26.00. Had to go back through the drive thru and first he takes the food back ( no apology) then gives us the difference back and hands us our food like nothing happened. No expectation no apology and takes the food back which makes me think they put it back to serve to someone else. plus the lobby is closed due to covid. I wouldn't take back food in fear of Covid. Unbelievable!!! read more

This place is nothing but disgusting. My food tasted old and tuff. The oil that the food was cook in must of been really old the tasted like burnt oil. The dinning room was trash out. I would save your stomach and not eat at this location. Manager didn't seem to be bother about how dirty the place was. The crew seem to more worry about closen the restaurant at 10pm when it was only 8pm. If I was the owner of this franchise I would fire that night mgr and re-train the staff. read more

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Terrific customer service! Fast food still but quick, hot and yummy. Great kids meal and options!

This place has the worst customer service ever. The manager Melissa is extremely rude and inconsiderate. I waited 25 minutes after ordering only to hear they were out of what I wanted. When asked for a full refund, Melissa refused to refund my 2 teas or even comp them as a courtesy for my troubles. Complete lack of give a f*@!k. read more

Great service fresh food the staff super pleasant! Especially the the server who helped us Damion he is an asset to the franchise!!!! Keep up the good work!!!! read more

They have their combos where you have to order a drink. So you obviously have to pay for a drink you don't want. Sad part is that the food is great but I'd like order from there without having to pay extra for ordering white meat to a combo. It feels like you have combine just to get what you want plus pay extra. Definitely staying away from there for now until you can order a small combo that's plain and simple to order. read more

The restaurant had no salt packets, one of the booth sit was almost off of the wood frame. Employees yelling across the restaurant. Employees eating while making my order and others were eating food when taking people orders. This restaurant has really gone down hill over the past few months. One of the employees (he must have been new), was having trouble finding something on the register, the employee yells to have someone else help from the register, a few seconds later the customer left and was unhappy. I first got "sweet" tea to drink, it tasted old and not sweet. read more

Avoid kfc no stars should be given. Rude an messed up order every time I've been their. Drive through orders

Disappointed- got the bar and it was empty- no chicken- had to stand in line every time I wanted one. Tables were dirty and they don't clean anything... If it's a all you can eat bar - stock it read more

Every time I go,I ask for fresh chicken. I wait the 20 mins and still the product looks dry and crusty. This is a continuing problem. The manager,Lucy,said its fresh. Get it home and no. I am so dissapointed yet again. Does noone care about the food. This resteraunt has really gone down hill in recent months. Yuck!! If I could give no stars I would. Great job not caring,lucy! read more

If i could put 0 stars i would. Nobody there understands what "fresh out of the fryer" means. I know the wait is 20 minutes, yet the employee insisted the chicken was fresh after 5 minutes, i told him its not fresh waited 20 minutes and still the chicken was dry and cold. I tore it apart and showed him how dry it was, again was told "all our chicken is fresh". Another employee said they will replace it, 30 minutes later you would think it was fresh, when i went home everything was anything but edible. Almost an hour and changing it 3 times, and they still cant get their shit together! Not only that but I've seen them put the chicken that I return back into the warmer. read more

Showed up at 11:00. Sign says 10:30-11:00. Employees did not open or acknowledge we were at window @11:07. Knocked on door still would not acknowledge to let me in or talk to me. Extremely unprofessional! Would not answer phone read more