Wed. April 3 2024 8:25am went thru the drive thru and gave my order to the young lady. However before I could review my order she cut me off audibly and went to another customer. I could tell by the price on the screen she didn't get my order correct. At this point I need to point out the girl was talking 90 miles an hour and for this old Texan (76) I didn't understand a word she said. Now it's good she probably has her corporate the speak but at the expense of enunciation. Oh, and while I'm here, the menu board has been broken for a month or more on the outside lane drive thru. Anyway I get to the pay window and tried to explain my order was apparently wrong. She's still talking faster than anyone can understand, so I said MA'AM, MA'AM your still getting my order wrong. Slow down! At this point she tells me I'm yelling at her (I can't yell, my voice is too deep, however it does come from my diaphragm as a projected voice too many years in construction.) Anyway she gets mad at me and runs to her boss. The manager, I assume, got me taken care of and I went to the next window. No problem. What I would like to see from this, is, the employees slowing their speech down so someone can comprehend what they say. The management needs to go thru their own drive thru to hear what we hear. Someone that doesn't know their corporate monologue so they don't know the words the employees are supposed to say. And just a personal note, find someone with a baritone voice that two octaves above C is hard to understand. Thank You. read more

You think it's OK that if you don't have quarter pounder buns you can replace it with a child's hamburger bun but it's NOT OK. If I wanted a child's burger I would have ordered it. First of all a quarter pounder bun has seeds and is bigger than a child's burger buns. I want to get what I paid for don't make any substitutes unless you're paying for it.​ read more

Worst McDonald's in Texas. Employees are rude and continuously mess up orders. Food is never fresh. Just a very poorly run location.

The service isnt good,nor the food. The wait is typically long. If you go inside nobody in the front counter acknowledges that you're even there. read more

McDonald's - I honestly dont know how McDonald's even serves this. I know if I were an employee or owner I wouldn't expect my customers to drink this tea - Burgers Near Me - Portland, Texas

One of the few restaurants open very early in the morning (before 5am). It takes a long time to be acknowledge at the drive thru, (longer than 2 minutes). Even to tell you "I'll be right with you". If you're acknowledged at all. The service is SLOW. Too many times I've had to drive away because the food was taking too long. There are always employees just wandering around or just standing there, while there is a double line of cars, six deep. read more

Came to visit my hometown for the day. Decided to stop by as my son requested. I ordered ahead of time on the app. Once I got there, there was about 5 cars in line. I waited about 30 minutes only to get to the window and they didn't know my order. It was finally received and I went to open it only 5 minutes down the road to notice everything was disgusting. Burger was cold, nuggets cold and could tell had been sitting and fries were the worst. They were covered in grease crumbs, cold, and couldn't even eat them. I also ordered an ice cream sundae which was soup as they handed it to me. I never complain as I own a restaurant myself but this order was a huge NO. read more

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The service here is horrible. HORRIBLE!!!! I've been sitting here at the drive through waiting for them to take my order and it's been 8 minutes, they have skipped me twice and then they take forever to get the food ready. I suggest you order online if you have to eat here. read more

Service has been terrible every time. Wait time is awful just trying to place an order. Customer service isn't any better. Food doesn't taste too great either. read more

Just got my $5 bag for supper. McDouble was awesome. Nuggets were fresh. Fries were still warm (to go order) when I got home. All in all a great experience, which I expect from a restaurant that has been open for decades. But alas, we all know all McDonald's are not "built" the same. It all depends on a great crew. And you've got one in Portland, Texas. Thank you. read more

service is horrible ambiance is horrible the foods good thought but like why am i waiting 20 mins in a reserved DRIVE THRU spot? and also why did i order curbside and sit in my spot for 30 damn minute after checking in but then i go in they say oh we were waiting on this, well why am i missing food then? then i do back in order another ten nuggets and they come out with 20 in 5 minutes... mcdonald's do better before corporate hear. oh and btw this happens with my doordash orders too not to mention i have recently just had too many unpleasant experience this past month it's getting out of hand. read more

The service was horrible ordered my food at 7:01 and got it at 8:05, Everybody who ordered after us got their food first it's ridiculous the night shift crew IS THE worst i have ever dealt with in my entire life, Won't be going over there for awhile!‍ read more

Not sure about all the negative posts here, but we ate lunch there today and had an excellent experience, especially since our hometown McDs in Aransas Pass totally SUCKS!! Portland was clean, fast and friendly. The food was hot and perfect. The ketchup dispenser even worked, never in AP. They delivered food to our table promptly with a smile and asked later how our food was, again never in AP! Thanks!! read more

This place is either a hit or miss. If you come late at night you'll wait in line forever! No doubt about it. Staff is not properly trained. Something is either always broken, or they do not have a product on hand. Most of the time order accuracy is not on point. Literally had a line to the road at 11:45 pm and had everyone waiting at least twenty minutes to place an order. If this place is going to be open all night I suggest getting the proper software to not have to close for a few min each night and have full staff on hand. read more

What's the point of being open and taking my order in the drive thru just so the could stare at me and ignore me and continue cleaning, a simple "we're closed" would've been better instead of having me sit there like an idiot. I left and won't be going back and judging by the rest of the reviews I hope they either get rid of the lazy nightshift they have or they'll continue losing more customers. Gave one star just because it wouldn't let me post without it if not I would've gave zero or even negative stars if I could. read more

Waited 30 mins to get our food and they said they only had 3 employees now i see why theres' only 3 employees i wouldnt' work there.

Manager/employee basically said FU to the disabled community by parking their car in the marked area between two disabled parking spots. This spot is there to allow the disabled a space to enter and exit their vehicles. But manager/employee must have thought the hell with them this is more convenient for me. No other customers in the store at the time so had to be manager/employee. So disrespectful. read more

McDonald's - Manager/employee parked in disabled area - Burgers Near Me - Portland, Texas

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The only thing I wanted was a ived coffee and blueberry muffin, and they are out of both! So I ordered a Dr Pepper and a apple fritter at 2 am, no one else anywhere in sight and they still managed to take 10 mins to give them to me. Lady said the muffins are in the freezer so tell me can you only serve so many a day? Or was it pure laziness that they didn't pull more out when they sold the last one? And is the coffee going to become a laughing joke like the ice cream? Seems so.​ read more

This has to be the worst McDonald's in the area hands down. Nobody greets you it takes forever to get help from anyone. Just use the extra gas and drive to aransas if you want great service. read more

Definitely a hit and miss Sometimes there great other times slow af Portland but they have a great friendly staff and food.

Sucky ass McDonald's! Got my food and it was so cold and stale. And I didn't even get my drinks. Attempted to call back and no one answered the phone , called for the 4th time and they disconnected the phone ! Absolutely ridiculous read more

Been here a few times. This time super poor service. There's construction going on. They asked us to pull around - didn't specify where. The guy came out pissed off that we didn't go where he wanted us to go (but he never told us) then I open my meal up and there's a hair on the burger. Definitely not coming back here. read more

McDonald's - Hair on food - Burgers Near Me - Portland, Texas

Do they train the employees at this particular McDonald's to be RUDE? Today went through the drive-through asked for extra ranch sauce and as the lady was handing me the bag that was full I was going to ask for salt and pepper and she automatically just said your ranches are in here and I don't understand what the problem is I told her I'd pay extra for him I didn't care it's just like they have to go to training class here to be rude that is their goal in life I will not be returning to this McDonald's I would go to Corpus Christi instead or anywhere else I just I cannot deal with these hateful people. The mmmm The employees have gotten better but ate there about 3 weeks ago, ordered sausage McMuffin & it had pieces of egg on it, where they'd scraped it off. I Vomited a later that afternoon & called to tell them. The mgr I talked to said that she didn't know what to tell me!!!! I wanted nuggets today Sweetheart got a nugget meal & now I'm sick again! Never eat fresh m there again!!!!!!!! read more

THIS PLACE IS BAD. They never give my me fries they refuse to give me fries they said someone had they "same order as me but with no fries". Like come man and they food is NOT fresh they are so soggy. they services is bad don't give the right thing and my kids wanted the grimace shake and they said we don't have any like so your machine is still broken after two years like come fix it your lazy or something. read more

Never in my life have I seen a restaurant with so many flies. The food was almost too scary to eat. The ketchup pumps had gnats all over them. I walked over to get some and noped out of there. Funny enough I got sick 2.5 hours after eating at your location. Made for a very fun day at the Corpus aquarium when we went there. You ruined my entire vacation with food poisoning. Thanks. read more

I have lived in Portland for 30 years. I usually stop by Mcdonalds a few times per month. No More!!! I ordered from the dollar bundle menu and was short-changed on the food they gave me. when I complained to the manager, I was told that the order taker understood wrong, but If I wanted the extra item in the bundle I would be charged for it. I protested that Mcdonalds' made the mistake only to hear sorry that is our decision. Gone are the days when the customer is right. They screwed up my order and flatly refused to fix it. I told them that I had been coming here for years and I wouldn't come back. They said nothing. So, true to my word, I won't go back. read more

Went the drive through. Ordered 2 double hamburgers. The hamburger rolls were old and had cracks throughput them. They fell apart. I know they knew they were old rolls...was obvious! I'm done going there now. Disgusting and distasteful!! read more

was standing in line everyone was looking at me waiting then some dude comes up and ask for a carrier and was helped right in front of me then went on so annoying pay more attention to the dine in everyone isn't always ordering at the screens!!!!! read more

Sad I can't leave no stars. Nice building that's about it. They are so busy trying to get rid of their staff by training the customers to ring up their own orders the entire restaurant is in chaos. We ordered at the counter. Took forever for anyone to appear. Then the whole order was messed up. Not toilet paper in the playroom restroom. Took over 20 minutes to get a medium Carmel frappe. This place needs to be shut down! read more

Very stingy on my fries, I had used the app to get a free Big Mac and insted they gave me a very poorly mad quarter pounder

This morning before church, my wife ordered a scrambled egg plate with bacon only...No bread and no hash browns. Instead of scrambled eggs, they put one of those folded egg "clumps" that they usually put on their breakfast biscuits. I took a photo of it but I'm unable to post a photo here. We won't be ordering breakfast at this McDonald's anymore. read more

McDonald's - bacon and a square of cornbread - Burgers Near Me - Portland, Texas

When you can't get a simple order of four items right you shouldn't even be in business. I ordered 2 of the Bacon BBQ burgers and of course they put no onion strings on them. That's what makes the damn burger. From now on I'll go to Corpus so I can get my order like it's supposed to be made. And these people want $15 per hour. LMAO! read more

Almost gave 3 stars but ours is fast, accurate, and friendly. They put in a 2 lane order system, but only 1 person works it. So it's not faster, it's just looks like it. 99% my order is totally correct, all others run 70-80% of the time. Our McD is a good one. read more

For some reason the yahoo in front of me had a problem in the drive thru. (It looked like she had not paid at the first window. Sheesh.) I had akready oaid for my meals, wish I hadn't, would have left. After 10 minutes in line, aftet paying, I get my food. My cold, stale tasting food. When I asked the young man at the pickup window why he didn't have her pull up so the test of us could get our food (4 cars waiting in line behind me, 2 others gave up and left), his response was he had just gotten to the window. Hmmm. Told him not his fault, but the manager is an idiot. Now, don't think this was at meal time rush hour. It was 8 p.m. At this window, not when I ordered it, was told the Coke was flat. Changed order to a DP. Grilled chicken on sandwich was fried, bun was stale, fries limp and cold. I am officially done with our local Mickey Ds. One star for the Peach slushy. It was tasty. read more

Absolutely the s l o w e s t McDonald's I've ever been to. Sat in the drive thru for 5 minutes before they even acknowledged I was here.

I've attempted to pick up food here late at night because they are open 24 hours a day but every time I go they say their system isn't working and can't take orders. Don't waste you time in coming here late night. read more

Almost no ice in drinks ever and it's maybe 100 degrees outside. 24/7 this place is HORRIBLE. I'd like to toss my bag of food back through the window but I don't want to be out $79.85 for the 3 meals I purchased. read more

The service here is terrible, I came here because it's a "fast food" and probably spent the same time that I would've taken at a regular restaurant. Also most of the people there are always in a bad mood and give attitude. Today I was in a rush and had to pull over to the side with 2 other cars in just waiting for our food read more

I'm honestly pretty upset with this place. Every time I go my order is wrong and I get charged for food I didn't want. It's like they just ignore what you say and pick the most expensive thing to charge you. I don't know how you get 10 piece nuggets mixed with 10 piece buttermilk crispy tenders??? I'm so tired of going in and fixing my orders that I would rather go to another place or drive to another town to get McDonald's. 10 out of 10 done with this McDonald's. read more

Why cannot mcdonalds get something right and not have a manager present a piss poor attitude? Not the mcD's I used to know. Sad.

This place was a shit show tonight! The only positive was the nice lady who took my order. After that when I went to get my drink, the ice machine was jammed and the damn lid fell on my head. Then I waited the longest I've ever waited for "fast" food, and when I got my PLAIN cheeseburger order, it had everything on it. When I returned it to the kitchen, they just slapped some meat and cheese together as a replacement...Not impressed! Deserve a free meal or something! read more