If you go into the dining room and eat there, the accuracy is 100%. If you do take away or drive through, the accuracy drops to 5%. This location is 0 for 5 in drive through accuracy. Train them better. #10 original with corn and wedges does NOT mean extra crispy with slaw and mashed. There is a REASON I don't get your mashed potatoes. They are like soup. If I wanted potato soup, I would go to Charlestons down the road. The chicken piece size has gotten smaller over the years as well as greasier, but that is a company wise thing, not specific to this location. The "service" however.... read more

No chicken?!!! No apoogies!!! Wow. Waited 25 min on a Saturday night at 7:45p to get up to the ordering speaker just find out the only thing we wanted to order, Tenders both plain and the new Nashville flavor, was out and all they were frozen and wouldnt be available to me!?! Really!?! You are a CHICKEN restaurant. How can you have 2 competitors within 200 yds of that dont even cook the chicken until you order it that manage to one, never run out of chicken, but two, get you in and out in under 10 minutes at the most. How poorly of a run store doesnt realize they are running low on such a key menu item? Not only did they they not have what i am wanting, but after telling me that go straight to is there anything else i would like, no apologies, just is there anything you would like? When I informed him no, all i received was "ok, thank you, have a good night." I then had to wait another 15 minutes just to get out of the line so i could go across the street to Chickfila. Im not sure if this is a management issue, as there is review below from almost 2 years ago with the same issue; or if this is an overall KFC issue since we havent had KFC in almost 10 yrs. Either way will never return to this KFC or any other when there are so many other options that are consistently quick and produce the same level of product every time. If you just have to have KFC, i would keep driving until u find another, or chose one of the other 5 options within a mile. read more

Worst KFC ever! Everytime I go here is very frustrating, they are rude all of them has additude problems. There is no KFC closer to me otherwise, I would rather drive down to south side on western read more

Employees had the dinning room closed and locked at 8:45 w/ a stated 10 pm closing time in the door. Went through drive thru employees had music playing thru the speaker as they tried to take my order of a number 1, 2 sides and a bowl. Nothing was ready had to wait 30 minutes for food to be brought to car. Hope the owners get some actual adults to manage this place because it's truly being run into the ground. read more

DON'T EVEN WASTE YOUR TIME HERE!!! Went through the drive through, took them forever to respond to order...then they had us pull up and gave our order to someone else and brought us a wrong order. After 20 minutes of waiting finally got our food and it wasn't even CORRECT but we said F it because we were hungry and tired of waiting. The staff had ZERO sense of urgency about an F'ed order or the situation. As I waited inside for our order (I'm the only one in there outside of staff) I hear of the guys tell a person in the drive through "Ma'am can you hold a moment, we're really busy at the moment and short staffed" total BS!! Oh! My wife said the mashed potatoes tasted awful. KFC ...you really need to check on this location... new management might help but having been in retail and the service industry for over 20 years new staff is in order!! read more

Awful service. Rude as fuck when answering drive through. First female was irritated when she was told we needed a minute then.dude that started talkimg when we were ready to place was a dick. Anything else after each item just no people skills. We were made to feel like a bother trying to pay them for a fucking meal bet we wont be back read more

Dirty! Trash in the floor and staff looked unkept and clueless...probably my worst experience at a KFC. No ice in the ice machine. After the young lady took our order she ran outside, I guess to see someone, and left me standing there...I had to ask another member for our 3 cups. Last but not least, we ordered 3 #10's and got nothing but dark meat...Manager on shift, but I didn't want to make a scene in front of my grandkids...won't be back. read more

Awful food, surly service. Chicken greasy, mashed potatoes inedible trash can overflowing at 11 am. Nobody cares here. Drive on by this one folks. read more

Landing here on a Sat. you would think they would have thought ahead and been prepared...nope. NO CHICKEN!!!! no fried chicken. I was told to wait while they made more, why should I wait when they should have some time management in place? but I did and when it was ready they gave it to catering order. I wasn't happy. took whatever they had (not fried) and left, never to return. not a SORRY, not a free coupon, nothing...Popeyes is 10000x better...run, don't walk in the other direction. read more

The food is good but I didn't even get what I ordered. I ordered lemonade and got orange soda also I ordered boneless chicken and got bone in. I was in a hurry so didn't check my order before leaving. Still delicious but come on at least get my order right! read more

Literally the WORST customer service. Always rude & always almost out of something, no matter what you order. Tonight, I was continuously cut-off mid sentence while ordering. Finally decided to drive off without continuing my order, when I drove past the window, the drive-thru worked threw up a peace sign and turned around. Ridiculous. read more

16 pc family meal with 4 sides, biscuits and some extras. Got it home, 4 miles away, only to find the order was not correct. Looked for the receipt to discover that there wasn't one. Looked up the store on the Internet to see what I needed to do. I was told to bring in the wrong items and that they would "fix" it. I told them that I didn't want to drive back to the store tonight, as it was 4 miles away. They told me that they would replace the order @ no charge the next time I was in but, just be sure to bring in my receipt. I informed them that I didn't receive a receipt and was told that they ALWAYS give a receipt and that I must have lost it. I returned to the store for them to "fix" it. I returned the incorrect order that I received and then I received my correct refund, IN FULL. Now the problem is FIXED! read more

Well, if there were a star lower than One, I would check it. The service at the window of the drive-up was horrible and rude and, of course, they always demand payment before they hand you your order, then you are at their mercy. To begin with, I ordered about five pieces of chicken. She said, "do you want regular or extra crispy? I said, "extra crispy. She said, "We are out of extra crispy." The End read more

Idk what it is but everytime I go to ANY KFC I never get a receipt from them!! But anywho I know I don't even expect for KFC food to be fresh how ever I still like it a lot. My chicken has not once been fresh/hott it's always "warm" but this last time I ordered chicken... it really tastes like fish and it had a TON of pepper on the kitchen I couldn't even finish it. read more

this is how my order was delivered to me at 4:35 pm february 5, 2019. this plastic glove was laying on top of my food when i opened the box. read more

hell to the no . i got sick like a mf . went to the doctor i got the bug from the chicken . i use to love kfc but after employees agreed with how they food get you sick when you eat i was livid. vomiting and cramps . omg worst stomach pain ever . never again . read more