We waited in drive thru line for 3 hours, finally got my order taken by Peter, he was super unpleasant. I understand it's pride month, but I didn't get my potato taco. Peter took my order and then left. The bathroom sucked. read more

Terrible service. Lady was on the phone like a phone call while taking my order. Gave me a spicy sandwich instead of the normal, 0/10.

They had us waiting in the drive-through for 20 minutes When there were only two cars ahead of me. When we got our food the Food was not fresh at all. read more

Service ar this Location is Terrible.ColeSlaw is flat little or no Mayo Tiny wing at are always broken is the same spot. Its a gamble that the chicken will be done.touth string is a sign of under cooked.Bisciuts are dry and hard. read more

every time i come here they forget food, drinks aren't working, and the line takes forever. this time waited 40+ minutes. no wonder they're all closing read more

Every 3 or 4 time I go there they mess up my order so I call and want me to come back to make it right really. I'm done never going back

VERY DISAPPOINTED! This kfc use to be really good, NOT NO MORE ! I only got 4 legs, they were the SMALLEST I EVER HAD, the coating falling off the chicken, very bad preparation. I WILL NOT COME BACK TO THIS LOCATION Ridge rd in Munster, indiana read more

I ordered a $5 fill-up. Please look at the photo. Whoever prepared this ordered should be retrained. I took it back and they replaced it. This should NOT have been served at all. They get 1 Star or no stars. I know the Colonel would be furious. read more

KFC - I just left KFC on Ridge in Munster. IN. I ordered a $5 Fill-up and this is what was in my box when I got home. - Chicken Wings Near Me - Munster, Indiana

Waited 30 minutes from the time we walked in until the time we got our food and everything was wrong. We asked for our money back and left. Terrible service!!! read more

Perhaps the worst service I have ever experienced. I ordered two chicken sandwiches and a 4 piece tender meal. Nothing out of the ordinary, no special requests or instructions. I was told to pull around for my order. 25 MINUTES LATER, she strolled out with an incomplete order. This location should have its franchise license pulled. I could have shopped at Stracks, bought the chicken, went home and cooked it myself in less time. To add injury to insult, the amount of fries that came with the order couldn't feed a small child much less a grown up. Seriously, fire every single employee you have and start over. read more

Ugh, this KFC is seriously the worst. It's always something. I've actually been here when they've been out of chicken. The last time we were here, the boy behind the counter was unbelievably rude. He was actually staring us down, and didn't ask us anything politely. What came out is "So whatchu want?" The counter was sticky, the napkins and lids were all over the place. So we get to our house, and we have four pieces less than what we order. So we call in, and that part was no problem. They tell us we can come back tomorrow, they took our name and that was that. We came back the next day, and lo and behold, when we opened our box, there were only two pieces. We went back in because, they owed us four, and they were even more rude and refused to give us what we paid for. read more

Asked for a 4 piece basket with KFC sauce....the picture says the rest... DO NOT RECOMMEND read more

KFC - 4 pc. Tenders Box - Chicken Wings Near Me - Munster, Indiana

My wife and I have stopped here 3 times on our way to Michigan. I'm not sure what's going on but it's getting progressively worse. The first time which was about a month ago we stopped and got 2, 5 piece chicken tender meals. Everything was pretty good. About 2 weeks ago we stopped and ordered 2, 5 piece tenders but not meals (there was too much food with the meals last time). The tenders were scrawny with way too much batter. This Friday we thought we would give them another chance. We stopped at 1:15 in the afternoon, ordered 2, 5 piece tenders but they could not serve them because they were still frozen. So we thought we would try a chicken crisp sandwich. Could not serve that either because that's made with chicken tenders and they were frozen. So we drove away. Sorry, can't go back. read more

Some of the best chicken I have ever had Matthew manager is very nice this chicken was sone of the best I have ever hsd

Restaurant is clean and staff is friendly! Chicken was fresh staff was attentive! 8c family fill up lg slaw 2 oh mashed 4 biscuts read more

KFC - One of the few lobby's open - Chicken Wings Near Me - Munster, Indiana

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This is the worst KFC around. On the 3rd, yes 3rd consecutive attempt, the KFC employee understood I wanted an unsweetened ice tea. Extremely slow, unfriendly and lost in space service. Last time, I went thru the drive thru and received nothing I ordered. Never again! read more

go there for 3 pcs of chicken and potatoes and they have none? not the only time with poor service!!!!! worst fast food place ever!!!! poorly managed!!! read more

I'm not the type to leave a review but I have seen so many bad reviews about the KFC in Munster so I wanted to leave another bad one too. Lately if I do get KFC I have been getting bad service and today made it my last time there. Around 6:30 I went there and the girl at the drive thru said they won't have chicken for about 30 mins so I drove off. Around 7 my boyfriend went to get it and she told him it will be about 45 minutes to get chicken. My bf said you guys said it will be ready in 30 and that was a half hour ago. The girl said "hold on let me check" then she came back and said " we do have chciken" my bf ordered and then ordered an extra side of Mac and cheese. After he paid they told him they are out of mac and cheese and that he cannot get a refund. They didn't even apologize. read more

Six years ago, this was one of the best KFC's in the area to go to. Now.. that place is sinking like a ship . The employees at that place are some sorry workers.. read more

the customer service is awesome!! the manager looked out for me. she was kind and sweet. out of all the kfcs I've been to this one tops it!!!! read more

I've been to this KFC NUMEROUS times and I promise every time my food is hot and sexy! They are very consistent with the chicken I've never gotten dry old chicken like the other locations give. The biscuits are definitely hit or miss but I don't go to Kentucky Fried CHICKEN for the biscuits anyway ‍.... Thanks for the consistency Matteson location! read more

KFC - Chicken Wings Near Me - Munster, Indiana

The food here is absolutely terrible. Just got tenders and every piece was beyond dry, I asked for honey mustard and they gave me barbecue, they forgot the fries, I threw the Pepsi out the window being it was beyond flat. Such a waste of money. You're better off buying gas station food or eating dog shit. read more

Horrible service did not get all my stuff Kids working there talking and hanging out read more

You have other options so don't waste your time here. I'd say that KFC chicken is pretty good almost anywhere that you would go - but what brings this one down is the incredibly slow and least interested workers that I have ever seen. Clearly the food is OK since there was a long line at the drive-in and an equally large number of people waiting inside but the workers didn't really seem to care - slow slow slow with a mixture of staring at the order screen like it held the answer to all of life's secrets. Not one person that left there while I waiting was happy ... skip this one and maybe the management will get the message. read more

I went there yesterday and ordered the Chicken wings , they were dried out and tasted horrible.

I have always been a fan of KFC for the food and service; however, the last two times have not been so good. We ordered chicken sandwiches that were dripping with mayonnaise. They were messy but good. The iced tea tasted old. Come on KFC , you can do better. read more

My sister and her children just visited this store. She presented an old version of a $20 to pay for her order at the drive thru window. The first associate (Brittnay) did not recognize the bill and showed it to another associate. This associated didn't recognize the bill who then took it to the Manager (Ralph). The Manager instructed the last associate to call the police if my sister didn't give them another $20 bill. When she asked them about the money pen to identify counterfeit bills, the Manager told her they didn't have one and that it was their policy to keep the alleged counterfeit bill and call the police. My sister was placing two orders one being paid with the "alleged" counterfeit $20 bill and one with her debit card. At this point, she didn't want either order and asked for a refund on her card. The associates didn't know how to do the refund and produced a receipt so she can verify later that the money was refunded to her card. My sister had to insist that they give her a receipt as the Manager did not want to provide it!! My sister asked the Manager for a business card to contact the corporate office and the Manager responded there were no business cards. When my sister asked for the number her gave a number scribbled with no area code!! Can't accuse people of passing counterfeit bills if you can't authenticate whether the bills are indeed counterfeit!! Who runs this place?!! read more

The woman taking the order was super nice and helpful. I ordered a 16 piece family bucket which includes 12 pieces Of chicken, 3 lg sides and 6 biscuits. Why this not a 5-the co worker at the window was rude mumbled and told me they only had extra crispy-I said sure give me original and the balance you can sub extra crispy. When I got home I had 3 biscuits and 11 pieces of chicken-I was shorted a breast. read more

Don't waste your time. I waited in the drive-thru (the only option) for over five minutes without being acknowledged. A line formed behind me but no assistance. The longer I sat there the more I realized how dirty the place is - oh well. I'm sure the employees are holding out for $30 an hour. Do yourself a favor and pass this one by. The workers don't want you there anyway. read more

This is by far the worst kfc. The staff is friendly but the food is far below par. The size of the tenders could pass for the popcorn chicken. This has happened on my last two visits plus I was shorted two tenders in my ten dollar share. You don't even have to count to ten to fill the order!! The girl asked me the type of sauce I wanted, repeated it, then gave me the wrong sauce in my order. What?! I think I'll be avoiding kfc all together and make the switch to Popeyes, or even better, shrimp shack in cal city. They have great shrimp and killer tenders. It may be worth an extra drive for the quality. KFC, get your act together. The colonel would be ashamed!!! read more

This place is a joke. I placed a walk-in order and wasn't informed that they didn't have the product to fulfill the order until just before I was getting ready to leave. While awaiting completion of my order, another customer (who'd placed an online order) asked to confirm the cost of his order and none of the associates knew how to provide that information. Worse than that, none of the associates appeared to care. I will not return. read more

Don't go there after 8:30pm, you'll get chicken that's been sitting there for hours. Complete garbage.

The friendliest KFC I've ever been to. They are quick, friendly and they get my food right almost every time. If they don't, they are very apologetic and quick to fix their mistake. I've been here at least 10 times and it's definitely because of the service. read more

worse KFC ever, staff to lazy to take a order inside with no customers anywhere. tons of chicken sitting ready to go. good to know that some employee at least gets to plug in their EV every day while doing nothing inside. would question freshness of the food read more

In a meal you get your potato wedges, at this location apparently they forgot them for all 4 meals.

The manager is such a bitch. We waited for our take out for 10 minutes and then when we finally said something the manager asked why were we shouting after knocking on the window for 5 minutes. She rudely took the credit card and then went on about us shouting. read more

I love that chicken from Popeyes. And KFC too. Don't forget Harold's. I love me some chicken.

This is the worst KFC I've have ever had. Tried to give this location a chance several times and have found the product not fresh at all! Old chicken, not tasty, heavily breaded, and very greasy; and the staff is less than adequate always an issue with my order; word to the wise check your order before leaving, better yet don't eat here! read more