I ordered delivery using the kfc app, and I received an order that was not correct and was missing items. When I called to have the correct order delivered to me, I was told they don't deliver and they would give me a discount on a future order. I told them that was unacceptable and they said it was all they could do. I asked for a refund and they told me they could not give me a refund for online orders. I would have to go into the store, or they can give me credit for a future visit. Absolutely unacceptable. I ordered directly through the kfc app. Not a third party delivery app.
The food was, as usual, disgusting. No utensil, no napkins. Hair in the fries AND in the gravy. read more