Came in for lunch before we head home, ordered a mac and cheese bowl for my daughter and a few other meals. My daughter didn't like the nuggets I went up to the counter to see if they can replace it with a 2 piece meal which was same price , the lady at the register lectured me how they can't do that and followed with examples on why they can't "if I didn't like coleslaw" . I didn't argue with he just walked away since I'm with my children. Then she followed with "I have your 2 piece chicken". Very poor customer service!! Definitely not coming back and staff definitely needs retraining at this location. We have had an excellent service at other locations. read more

KFC - Fast Food Near Me - Merced, California

Yikes! Had a very detailed discussion with cashier about order and options. 10 pc bucket drums and thighs, 2 x LG mash potatoes. Got drums and dried out breasts and 1x mashed and 1 x coslaw. Did any of you even graduate from HS!?? Summary- always check your order before leaving!! read more

7/25/2025, Friday night KFC 12 Piece Crispy Bucket Meal delivered via DoorDash !! That's all I need to write !!! Get Some !! read more

KFC - 8 Piece Meal - Fast Food Near Me - Merced, California

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Friendly folks. I like the service here. Nice ladies who greet you with a smile. The location isn't that great but it is very clean and lit well. This is one of the very few locations that had the Country Fried Steak, which is only sold on Wednesdays. This is one of the best stores I have been to. read more

KFC - KFC - Fast Food Near Me - Merced, California

1 hour to get a 6 piece meal of chicken is crazy!! Very slow service just kept saying your order is up next. No structure in this place how can you call this a fast food restaurant if indeed it's not. And then to compensate me for the time wasted I got a large vs reg size drink read more

I came her with my friends for lunch and we only had 28 dollars between us, 8 bucks 20 on card. Julie was really cool about the whole thing and let me know what I could get. I had some technical difficulties because I've never used my venmo card before and she helped me figure it out and was very patient. Foods also pretty good too, love the root beer floats. read more

This is the worst run restaurant i have ever been to. On THREE separate occasions I have ordered a meal thru the app and arrived to NO chicken at a CHICKEN RESTAURANT. Then they say "oh we can't give you a refund you have to use the app" The app does not allow you get a refund. I used to work for KFC they have fryers that can fry multiple turkeys at a time. This franchisee needs to be taken over by someone who knows how to run a restaurant. They really do not want to cook anything. read more

KFC is cheap like McDonald's, not filling their sides like how McDonald's fill their fries...half empty. read more

KFC - 3/4 filled is not full - Fast Food Near Me - Merced, California

The manager is vary nice and was vary helpful on a online order .I called her and she was awesome.. number one service thank you.

food is constituency great! Service is always fast quick and efficient! i bc will go back over and over as the Manager has always kept the service food and atmosphere the best! read more

I'm sooo Happy with how my wife and I were treat at KFC Child's Ave. today! My wife and I went in expecting to get a person with a bad attitude because I totally understand how it is to deal with different attitudes and things that people are going through in life but I really appreciate how we were treat by Vivian and the rest of the wonderful crew at Child's Ave KFC today...we "my wife and I" went in an hour and a half before closing and we were delightfully treated wonderful by the amazing staff at "KFC Child's Ave"!! They All Deserve to know how Wonderful,Respectful & Amazing job they're doing!! Keep Up The Amazing Work Everyone!! 10 read more

I wanted to be the first review for this place since I have a lot of trainings at the Holiday Inn. My co workers and I decided to give this New KFC a try since we saw this KFC being built in January. In January there was literally nothing there except dirt now there's AMPM and a vibrant Colorful KFC in the plaza. My co workers came here on April 25th around 12pm and this place was empty. The cashier or even manager was very very friendly and was even teasing my male co worker due to him being the male in our group. This KFC is very modern and has really cool art work. I tried to take a lot of pictures of it. Their prices on their meals is actually surprisingly cheap. And they had deals going on for a lot of purchases like adding another side for only $1! You can't beat that at all. I wanted to get Mash potatoes but my tiny stomach could not handle it because these days I get full easily. After we placed our order and picked it up the manager came out to make sure we had enough knapkins, sauce and drinks. Can I say best customer service?? I love this KFC very much and highly recommend it very much! They have so much chicken options it's insane. Come stop by and experience the best KFC in the Valley. By the time we left about 1pm this place was packed with nothing but happy customers! read more

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I went and ordered their Wednesday Special: Country Fried Steak with mashed potatoes, gravy, a biscuit & some Mac n cheese for 5.99. Let me tell you, it is WORTH it. Now I just hope I remember for future Wednesdays. read more

Stopped at this location while in Merced around 7:30ish at night. Drive thru did not have a single car in line when we pulled in. Customer service was great and the energy was great. When we got to the window they asked us to pull up front to await for our order. It didn't take long to get our food and it was accurate and hot. I would definitely visit this location again. read more

After all these years of eating this chicken, I can't believe what I just got in my box, after leaving the drive-thru and arriving home. I ordered chicken wings with mashed potatoes/gravy and coleslaw. The sides were fine, but the chicken, Come On! Barely resembled chicken wings, so small and beat up, and never the original flavor I remember. I mean the meat on the bones wasn't even consistent, it was like shredded meat on some parts. If this is what you're serving, you should seriously close down. I pray I don't get sick from this crap. I'll never get anything from here again, or any other Kentucky Fried Chicken, because you must be sending the same thing to all your restaurants. I will tell everyone I know to not go here. It's disgusting!!! read more

This is the 3rd time in a row I ordered from this Place & 3rd time in a row ordered was missing at least 1 full meal......I order the exact same thing every time & every time I have to drive back to get what's missing read more

This KFC location absolutely amazes me. They blame not having a dining area on Covid but it's now been almost 2 years since initially closing and they still don't have a dining area, so what's the excuse now? Also, this is the only KFC location that I've ever been to that only ever has one employee working at any time of the day. read more

Just stopped by for a quick bite and restroom break. Very nice employees, food was hot and yummy and I was just happy to see such a clean place. Shout out to the manager and employees working because this kfc was great! read more

Great service and ambiance. We were honestly surprised! Very clean and family friendly. The food tasted great. Thank you!

I was craving chicken and saw KFC, I got excited because I'm a biscuit lover, so I ordered a number 2 combo, When I ordered, I was ASKED for a DONATION, this really got me unguarded, I hope we don't go that route in the US Then, when I got my order, I didn't get any sauces , they told me they charge EXTRA for any sauce Then, they would not give you utensils even though they gave me smashed potatoes with the order I'LL NEVER EAT KFC AGAIN IN MY LIFE read more

is for KFC on Olive Ave. I suggest you go to the one on Childs Ave or better yet, Atwater, CA. I realize COVID-19 is a current issue at this time, but you can't blame poor customer service on that! The trip..to the Olive Ave location in Merced CA does not deserve 1 star especially Rafael (if that is his legal name)? read more

Once again I place an order and I get home to stuff missing in my bag! Tonight I ordered 12 chicken littles , got home and there was only 9 in the bag. Why I didn't sit and count them in the car you ask ? Well it's kinda hard when they half ass wrap them so when you try to count them they fall out of the wrappers! The night crew is so rude . I guess it's time to stop giving them my business! Your sight sucks! read more

I generally have a low opinion of KFC and oftentimes they meet that low opinion. However, I ordered the chicken sandwich and I have to admit it was pretty good. read more

, they don't know what there doing they ask you and then they say they don't have it and how the heck is a chicken place runs out of chicken that's my question read more

Just be aware this location may rip you off if you don't check your order when you receive it. Every time I've dined in at this location, it takes about thirty minutes to an hour to order and to receive the food. They make sure they give you the correct order since you're there on the spot inspecting it. It's a hit and miss with drive thru but today was the tipping point. I was out running errands earlier today so I went through drive thru to pick up some chicken for the family. I didn't check the chicken. No one said anything. I was having a late night snack while staying up with my infant daughter when I realized the entire bucket of fried chicken were miniature pieces. The chicken pieces were the size of the hot sauce packets!!! By the time I discovered this, it was already too late. The first bucket was devoured. It's 1:20 AM and this location is closed. The only thing I can do at this point is to share my disappointment so that moving forward myself and others are aware this location does shady business. read more

KFC - Mini fried chicken - Fast Food Near Me - Merced, California

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I came here around 5:39 for a simple order of fill up bucket for $25.99 and I asked for instead of 2 mashed potato can I have 1 mash potato and 2 large gravy. First she gave me extra mashed potato and extra gravy. I said no if I can substitute the 1 mashed potato to another gravy but instead of doing that she just put mashed potato only and gravy and she took out the cole slaw so I have to go back and ask them what happened to my cole slaw and the Indian girl told me that don't be rude to the other girl and I said I just have a simple order and she cannot get it. We ordered here sometimes and this is the first time that I encountered this. Instead of being argumentative (Indian girl) just explained that they cannot substitute the mashed potato to a gravy. I was not able to ask the girl's name that helping. When I ask for the manager and she said that, here's your cole slaw. I just took it because the lube was getting long. This is not good. read more

I eat here almost every day due to the location being close to my work. I have read all the review for this place and have to say only half are correct the other half are greatly over exaggerated to goes as far as saying there never eating kfc ever again lmao blaming one store chain is different from blaming an entire fast food franchise and also going as far to say as forcing donations witch is exaggerated once again I have never been to donate 99% of the time they won't even ask for donations just if you would like to round the change up for the donation and yes you are human you can kindly decline the offer which they will gladly continue your order you are not look down upon for decking. This place is very adequate that goes to say that this place is very time efficient and has a friendly hard working staff a majority of the time it is the same workers and they do a great job I've never had to complain or course my food takes long sometimes due to more customers but nothing that I would consider excessive there fast and aware of there customers If you had a complaint the staff will gladly compensate your needs without hesitation maybe before this place was 1 star but I do believe it has raised its expectations and achieved 5 star service which I believe is due to the staff and the Effort they make. read more

If you enjoy fried chicken don't come to this KFC June 7 2021 I came here to feed my family I order family meal and they tell me that they don't have any more chicken on the bone are you serious you sell chicken And don't have any chicken on the bone read more

Love the food but the customer service is so horrible. Every single time I'm there i get so rushed to order and it's frustrating. Always ask to please give me a moment to look at the menu once I pull up and I still get bugged "what are you looking for? How many are you feeding?" I understand them trying to help but I asked for a minute to look at the menu cause there's so many things and I can't even look on my own so frustrating. I won't ever get the rushing cause there's never a line and at times when making my order I get cut off so bad half the time my order is wrong. read more

Food outstanding! Service outstanding. I take my order back to my motel room only to find no utensils or napkins. If it procedure to not give utensils with order then ask the customer if they need the utensils! I suppose I can use a straw from my soda and suck up the mash and gravy. The coleslaw is gonna be difficult! read more

Based on the several visits I have made to this KFC, I can say that my experience was great. The employees are very friendly. Not to mention, the food was also prepared very well each and every time. read more

I think I've been here half a dozen times since they opened, nice clean looking NEW building they occupy. Friendly staff. And the most important thing is the food is prepared to standard . I usually get the smoky mountain or Nashville hot chicken. read more

Every time I come here when I get off work they're always out of chicken.... I get they're off the freeway and they get the tour busses parked outside but they should plan better. read more

I have eaten here a couple of times now and had drive through twice. My orders have all been acurate!! The staff is friendly and helpful. Food is prepared well. Very satisfied. read more

The first time I went in everything went good I ordered my food as soon as i ordered i had gotten it right away. All the workers were friendly. They helped me get through the menu to see what there was. The place was always nice and tidy. They always go in and check if the restrooms are tidy. Overall everything was great from food to workers to tidiness!! read more

I had the chicken strip go cup with potato wedges yesterday and it was amazing. It was so fresh and delicious. I was so impressed cause the one on Olive is such a disappointment. I will definitely go back. The service was great and they were so friendly, fast, and nice. read more