While picking up food for a friend I needed to use the restroom. MISTAKE! There was dried feces on a plunger from the base to the handle. No seat covers, clearly some bodily fluids on the floor near the trash can that needed to be emptied. It's too bad that all of what I just said took away from the great customer service that was received at the time of ordering. Please please please fix this ASAP. read more

I've continued coming to this Taco Bell/KFC because it's the closest location to me, but unfortunately almost every visit has been a negative experience. The food quality is consistently disappointing. I've received nacho fries that were so hard they were practically rocks, which tells me old fries are being served. This has happened on multiple occasions where my fries tasted old and stale. My food is often cold or barely warm. I also regularly order nacho cheese cups, and they're almost never filled properly. Many times they're less than half full. Considering they cost about $1 each, getting barely 2 spoonfuls of cheese is unacceptable. I now check every cheese cup before leaving and usually have to ask them to fill it correctly. The cleanliness is another major issue. The drink station is almost always dirty and sticky, the lobby tables are rarely clean, and the bathrooms are consistently filthy. One experience really stood out. When I was 7 months pregnant, I asked to use the restroom. The restaurant wasn't busy, yet it took nearly five minutes for someone to unlock the bathroom. At that point I could barely hold it. I asked if I could use the employee restroom because I know how dirty the public one usually is, but they told me no. When I finally got into the public bathroom, the toilet was filthy and there weren't any toilet seat covers available. I had no choice but to squat over the toilet while 7 months pregnant. It was an awful experience. Another time, on an extremely hot day, I accidentally left my Stanley water bottle at home. The drive thru was packed, so my partner went inside to ask for two water cups, one for him and one for me while I waited in the car. The employee refused because of "policy," even after being told I was pregnant and waiting outside. I ended up having to walk inside myself just to get a cup of water. It felt completely unnecessary and lacked basic customer service. On top of all that, the employees often come across as rude or annoyed that customers are there. Some don't even seem properly trained. I've had my food tossed upside down in the bag on multiple occasions, orders made incorrectly, and items left out entirely. More than once I've had to return to the store from my house or spend extra time waiting for them to correct my order and provide the items I had already paid for. At this point, it's hard to justify coming back. This Taco Bell/KFC location needs significant improvements in food quality, cleanliness, accuracy, and customer service. Being the closest location shouldn't mean customers have to expect consistently poor experiences. (Pictures included are from my recent experience fries were dumped upside down taco was broken and soggy and cheese cups barely half full.) read more

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I can't believe I'm writing a review for a fast food spot... but here we are. I stopped by this KFC on Lincoln and Manchester because I was craving something classic and simple. Ordered a chicken pot pie and a two-piece crispy chicken for lunch. Nothing crazy, just wanted something that hits the spot. What made this visit stand out though was the customer service. The team here was genuinely friendly and welcoming. Not the usual rushed, robotic fast-food vibe. They were patient, polite, and just had good energy. I originally planned to grab my food and head out, but the service was good enough that I decided to just sit down and eat there instead. The pot pie was hot and comforting, and the crispy chicken was fresh and exactly what I wanted for lunch. Simple meal, done right. Shoutout to this location for proving that good customer service still exists -- even at a fast food joint. read more

This is genuinely some of the worst food I've ever had in my life, lol. I don't know why I felt like ordering KFC but I really regret it. It's just straight up bad, and it's not even cheap. Insane. read more

This taco bell is a disgrace the amount of meat they put on stuff, they deserve a lawsuit, order a 5.99 steak chalupa and it had 4 pieces of shit steak on there, more lettuce than a cow can chew. Stingy ass bastards hope yall close!!! And service is a piece of shit, employees act like they doing you a favor, gtfoh!! read more

This KFC location is improving in it's food and service. The chicken was piping hot and very crispy. Fabian provided excellent service! Will return. read more

I ordered two chicken quesadillas add jalapenos, two potatoes and gravy, and two doritos tacos. And i got three chicken and bean burritos? like wtf. and no one will answer your phone call. read more

We ordered 2, that's two, orders of the "Build A Bucket" that came with 8 chicken "strips." The last time we visited this store, I had asked for "chicken strips" and was told they no longer had "strips" which were replaced by chicken "tenders" which are larger than the strips. They were great so I thought this is what I was ordering but didn't receive. I received "strips" which were fairly dried out narrow strips of chicken with little coating. We were disappointed. The striips in the past were usually fully coated and fairly tender. Not this time! To top off this bad order, we only received one of the orders. If we had received the "tenders, " we would have had enough to feed everyone but we only received 8 dry strips of chicken and of course, they forgot to add the dip we selected while filling out the order form online. We also ordered 2 potato wedges choices which were received as ordered. We also ordered 2 cole slaw sides. One of the containers was well-filled and the other container held about half of the amount as the first container. That too, was disappointing as now I had to made a salad to add to our meal as we just didn't have anough food to feed everyone. To top it off, now I'm being billed for the two full orders, instead of the one I received. I have only had one issue with this store in the past which was a small glitch. I don't think we will be returning as customers as apparently no one is paying true attention to the orders anymore. I put in our order AFTER the lunch hours, thinking we would not have any issues as the store might not be crowded after 2 PM but KFC really let us down and did complete the order, as requested. read more

To cancel my interview that I scheduled is crazy. You guys obviously need workers that are passionate about helping others and making sure that their orders are CORRECT and FRESH. I haven't been there yet, but a friend of mine went up there 2 days ago and said how NASTY this place was. mm mm I would've been the best worker there. This place is mostly a MISS and not enough HITS. Save yourself the trouble of ordering here. read more

my teen and her friend ordered two famous bowls and crunchy tacos they got a bag with the bowls NO forks or spoons or napkins or hot sause(gal asked for some) iMAGINE u are at a park with your meal and no spoons for your famous bowls full of spuds and corn and the tacos were 2.99 way smaller thin shell ,less meat slim lettuce . some cheese TERRIBLE FOOD QUALITY TERRIBLE SERVICE worst KFC im california KFC stands for kANT FRY CHICKEN read more

We came in through the drive through on Thursday 08/21/2025 at 7pm We got under cooked chicken nuggets in my 2 year olds kids meal. Thanks for the salmonella poisoning read more

KFC - Raw chicken nuggets Kids meal - Fast Food Near Me - Los Angeles, California

Unbelievably poor service. Sat i drive thru lane for over 20 minutes just to place order, another 10 minutes to receive order. Paid for 2 breasts and large Cole slaw. Got home, only had one breast and a wing. Will never return to this location again! read more

Absolutely everyone who lives by this Taco Bell KFC knows it's notoriously slow No matter what time, what day, it's the slowest fast food place in los Angeles hands down. the drive-through consistently has a line. I waited in the drive-through for 30mins. I've been here two other times, years ago, and it's always the same thing. Im not sure what's happening at this location. read more

This is best KFC i tryed in los Angeles.I live 30miles from this location,pick up my daughter from school here.I order 6 pc original leg and thighs.6 biscuits at Sunday around lunch time. Chicken was so juicy and moisturizer, biscuits was so soft and delicious.drive though emplyee super nice . read more

KFC - Original leg and thigh.biscuits. - Fast Food Near Me - Los Angeles, California

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I know it's just a drive thru but they're always nice and fast even when they're slammed. And they are never stingy with the fire sauce like most places. read more

How do I give half a star? I thought the reason for the mediocre food was because I went at a bad time. But damn, every single time I go to this location, the food is just sad. Tonight was the cherry on top however. I got a completely different order and some missing items not to mention I was already opting out of the drink since they now only serve coffee during breakfast?? My bistake for not checking the food before I drove off, and for giving this location another shot. Won't be happening again. read more

Came here during lunch on a weekday there were table inside that were not clean at all very few workers and really rude. Will not recommend to come here and eat in homeless people do come in and ask for free food and money while you eat and workers don't do nothing about it read more

KFC - Front counter - Fast Food Near Me - Los Angeles, California

Unprofessional and Rude Service I went through the drive-thru at Taco Bell around 1:40 pm on 2/28 and had one of the worst customer service experiences. When I politely asked for a second to decide on my order, the employee, Maria, rudely told me to "back up unless you're ready." That kind of attitude is completely unnecessary, especially in a customer service role. Out of curiosity, I checked other reviews, and it's clear I'm not the only one who's had issues with this location. If this is how Maria treats customers, I can only imagine how much business this place is losing because of her. I only went through with my order because I was already in line--otherwise, I would have left. Management needs to step in and fix these service issues ASAP. read more

They are so slow its ridiculous! One day I placed an order online, showed up 10 minutes AFTER the time it was supposed to be ready and still waited 20 minutes! I had to leave and pick up my kid from school up the street, came back and STILL waited another 10 minutes!! Last night I sat in the drive through with about 10 cars in front of me for 10 minutes and it NEVER MOVED ONCE. Not 1 car left. I just backed up and left. Never coming here again. read more

When did KFC go downhill ?? I chose this location Lincoln fig they would be better than Pico at night. Wth. Not sure what kind of chicken tenders something from a school lunch lol. And the seasoning was blah. Mash potatoes was under cooked frfr. Tried calling them to cook them mash potatoes longer still gritty and watery - vm not working. The Cole slaw was good. Outta wedges It was filling hence two star-but man the one place I thought would be good. And the line was longish idk yall read more

I have tried and tried with you guys and I am just done with this location. They can't get an order right. You get home and something major is missing and you paid for it. What are you going to do, drive all the way back, of course not. This time it was the biscuits, all of them. Not a biscuit to be had and I am so sick of getting ripped off. The service is slow and it is clear they don't care. And that is too bad, because their chicken and their mashed potatoes and gravy are really good for fast food. But I have been there again and again, close to home, but the misery is no longer worth it. The last time I was there, I got the biscuits and they were so stale, in the trash they went. This place needs new management and an entire new staff. Just terrible. read more

KFC - Breasts - Fast Food Near Me - Los Angeles, California

I bought the chicken little meal and all I have to say is wow. Let's start with the line 3 cars took 30+ minutes to move to the order machine which is insane. Next the fries were hard and cold which was disgusting and a complete waste of time. Finally to top it off the chicken little buns were cold and hard as a rock and the chicken was also hard and cold and tasted odd. This was the most disappointing food experience I have ever had in my entire life. I don't want a refund because this was 2 months ago and I didn't have time to write a review but I will just say that I will never ever come here again in my entire life. read more

You'll get GTA 6 before getting your food at the drive-thru. It takes twenty minutes for a five layer burrito and half the time the staff looks like they were smoking rock. read more

I am always greeted by a pleasant gentleman and come here on my way to lmu and today the person who took my order was rude and then the way he responded to me as he repeatedly kept getting my order wrong and I was trying to correct him, he made it seem like I was the problem although I always order the same thing and never had a problem before. I was so upset I got out of line and left. read more

Surprisingly the food exceeded my expectations. It was the first time in decades since KFC chicken wasn't too greasy. The chicken tasted the way I remember it as a kid. $11.99 for 2 breasts and a wing, one side and a drink. That's the price of a 10 piece meal at the place with the clown, with "chicken" of questionable origin. read more

I'm sick and tired of getting an incomplete order. I usually order the same thing...K8 5 chix strips with mashed potatoes and cole slaw. What I get ranges from 3 strips to same 2 sides, or uncarbonated soda or watered down juice. Plus staff is extremely slow. Definitely not worth $20/hr. read more

Got a couple of Chicken Littles today, and they taste and smell like fish! Ugh. Won't order that again.

The food and the service is horrible! I rarely treat myself but when I do I go to KFC because the one in my old neighborhood was great, so I went to the one on Lincoln in Westchester. The first time they screwed up I got the bowl with chicken, mashed potatoes and gravy however they forgot the gravy. The second time I went there to get something to eat before I went to an event at the school and I was late because I was in line for over an hour. I couldn't get out because the line was around the corner and today I ordered my favorite chicken tenders and received something that look like chicken wings With no bones. They were tiny fit in the palm of my hand. They were old. Didn't look anything like chicken tenders. I couldn't go back because I take care of my mom and I had already gotten home and I wasn't gonna drive all the way back over there, so I was angry and disappointed. I will never go back there because it has been a problem And the people there are never professional they used to be but not anymore. Below is a picture of what I used to get as a chicken tender, and then there's a picture of what I actually received in my hand and in the box. read more

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Bad customer service. Fat girl working at night ask me if I wanted hot sauce I said yes please. I look inside the bag and no hot sauce inside the bag. She went to the back I started honking and she completely ignored me. read more

Terrible service employees don't want to do their job then when i asked for sauce he gives me literally one then i ask for more he says they can only give 1 sauce read more

This must be the worst KFC ever in the history of the world. Drive thru took an hour and we were about the 8th car in line. We asked him if there were any specials on legs and thighs buckets and he said "no" so we bought a 12 piece for over $40. When we drove out, we saw the special in their window for 10 piece legs and thighs for $10. What crooks!!! Don't ever go here!!! I think I'll never go to a KFC anywhere ever again!!! You guys s&ck! read more

I asked for three chicken tenders meal. I was asked original or crispy. I responded with original. I received three soft tacos. I have the bag back and told him again I ordered three chicken tenders meal original. He said, 'ok I got you'. Ended up with a 3 piece dark meat chicken meal with mashed potato and biscuit. Screw it. This is as close as I'm going to get. At least it's the kfc side and not the Taco Bell side. BTW, they have no dipping sauces? They're waiting on a shipment? Bull shit. You thought I ordered tacos. Maybe your first clue I didn't order tacos when I asked for honey mustard sauce with my chicken tenders. Wait, that would've taken common sense when I said that, means I didn't order tacos. read more

I arrived here with my father on 4th of July 2023 to get some food for the road. I asked about prices on a small bucket of chicken, but we eventually just got 2 chicken sandwiches. I don't know why, but they charged me 20$ and never issued me a refund! After checking my receipt. I saw they charged me for the bucket. I asked for a refund but they weren't even paying attention or answering my questions. Like as if they had an attitude before I even arrived, and I ended up paying the price for it. I wouldn't recommend buying here. There are thieves and rude customer service at this location. I'll never come back to any KFC. My dad wanted a quick grub from here. Last time I got KFC was 8 years ago. So I'm now taking my business elsewhere. read more

Point self-service machines if orders placed through it are ignored. After 10 minutes I had to tell the worker that I placed an order. read more

KFC - Fast Food Near Me - Los Angeles, California

Friday night and I was feeling like nachos and fried chicken. Went to KFC/TACO BELL on Lincoln. The drive-thru line was long. The pace of line movement was slow but steady. When placing our order we had to repeat the order several times. I'm not sure if it was the speaker or something else. When we arrive at the cashier, the order was not ours. The cashier continued verbally and consistently, letting us know that was what we ordered. She was incorrect. She became frustrated, speaking to herself out loud. We had enough! Cancelled the order. This was totally unprofessional. My disappointment is only matched by the lack of professionalism that was displayed. :( read more

I finally gotta give y'all one star. I was here recently and y'all messed up my order but charged me more for another order. Thinking I would stop by again because its close to my job and y'all overcharge me again because you didn't give me what I ordered. I paid for two supreme Doritos tacos. Y'all gave me 2 plain tacos. Somebody doesn't pay attention to detail. From this point on; I'm not driving off until I check my order and make sure it is right, if I ever order some again. Folks seem nice. I really try not to complain on this spot cause I see them working hard. I just want my order right especially when I'm paying more money to have something I didn't get. Hate I didn't get my receipt but you know the date; 6-27-23; Appx. 1140 hours. Please; just pay attention to detail! read more

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The service here is ridiculous! I haven't ever had an order right. When I repeat the order at the intercom and again at the window, it should be right. Don't they have any training here? Or do they just not listen to customers? It's not right to not get what I'm actually paying for. read more

I gave them a 5 star just for the staff here. Typically you won't expect good service from fast food franchise. This store is different. When I walk in late at night to pick up my order, a staff is cleaning the floor. Everything in this store is clean and tidy. My order was handed promptly to me. Before I leave, he kindly told me to be careful of the wet floor. I know all these things sound like bare minimum for a restaurant. But the thing is many restaurants cannot even meet these bare minimum standards nowadays given all the hardships in the post-pandemic society. read more

KFC - Fast Food Near Me - Los Angeles, California

Went to this place 2 times and both experiences were the same the last time I went 1 hour and half before closing and they ran of out fried chicken!!! How can you run out of chicken!! This is a KFC!! I don't understand this BS!! I mean like it's a kfc for crying out loud! Management should be fired and all employees retrained! I've never had an issue with any restaurants not wanting to cook food when they are open! I'm not coming here 1 min before close, I'm coming here 90 mins before closing! Lazy people! Then they wonder why people no longer what to visit those establishments and they close down! This needs to be fixed! I'll give it a try in the future but I doubt this management here cares read more

Portions are awful and the location gets orders wrong. Check your bag and receipt before you leave.